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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 zoho crm blog


Progress Exchange 2013 Part One: What's the Current State of Progress?
By P.J. Jakovljevic (see bio) and Bob Eastman (see bio)As it has been excruciatingly painful for die-hard Boston Red Sox fans to watch their moribund

zoho crm blog  Force.com and Heroku ), Zoho , and Google AppEngine have made the veteran platform even less attractive. However, while Progress’ offloading of assets may have some scratching their heads, there was likely a method to their madness—while Sonic, Actional, Savvion, etc. were decent enterprise class IT tools with large enterprise deals, they demanded a direct sales force at Progress and/or large consulting partners, which clashed with the company’s traditional OpenEdge sale in the mid-market via ISV

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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