-
Abstract:
Provide suppliers with simple, motivational tools that help them proactively improve their own performance, and engage in
collaborative work processes to jointly resolve issues as they arise. (...)
Excerpt related to
uk crm case study:
Leading UK Grocer Extends Collaboration to a Broad Supplier Base – and ... Source: Agentrics.
Document Type: Case Study Description: Provide suppliers with simple ...
Published:
2010-03-11
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Abstract:
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing.
As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured
planning. That’s why FIRSTPLUS needed a strategi (...)
Excerpt related to
uk crm case study:
... Source: Ultimus. Document Type: Case Study Description: A full member
of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans ...
Published:
2010-03-11
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
uk crm case study:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
-
Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
uk crm case study:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
uk crm case study:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
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Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
uk crm case study:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19
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Abstract:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela (...)
Excerpt related to
uk crm case study:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overco...
Published:
2004-02-07
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Abstract:
On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed
Gear, that will focus on the midrange enterprise resource planning (ERP) applications market. (...)
Excerpt related to
uk crm case study:
On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed
Gear, that will focus on...
Published:
1999-11-17
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Abstract:
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior
product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong
brand names. (...)
Excerpt related to
uk crm case study:
... human resources (HR)/payroll and fixed asset solutions for small and mid-sized companies in North America,
announced that its parent company, UK-based The Sage ...
Published:
2004-06-11
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Abstract:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not extinct yet. Perhaps in the grand scheme of things, no one should really care about such events, but these
less well-known vendors haven’t said their last words (...)
Excerpt related to
uk crm case study:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not exti...
Published:
2007-11-30
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
uk crm case study:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
Exact has established a global infrastructure and a network of offices offering direct support, sales, and services with
the aim of providing customers a consistent level of service. It is also working toward the emergence of a new category of
software that tackles enterprise relationship management, gr (...)
Excerpt related to
uk crm case study:
... CRM counterpart — SalesLogix or Microsoft CRM, respectively. ...
many customers can integrate the UK Sage product ... In any case, the corporate
Exact's contribution ...
Published:
2004-03-01
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Abstract:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com. (...)
Excerpt related to
uk crm case study:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com.
Published:
2000-06-12
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Abstract:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn. Geac’s future focus on delivering new functionality to its heartland of existing customers and industry
verticals, while building out its technology to make (...)
Excerpt related to
uk crm case study:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn....
Published:
2003-08-13
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Abstract:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least a continuation of the past but more likely its improvement. (...)
Excerpt related to
uk crm case study:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least ...
Published:
2002-10-14
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Abstract:
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard
to globalize Fujitsu's software and service business division, Fujitsu elevated Glovia to a business unit from a mere business
group level in 2003. (...)
Excerpt related to
uk crm case study:
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard
to globalize Fujitsu's s...
Published:
2004-01-21
-
Abstract:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity,
which particularly accelerated during the first few month (...)
Excerpt related to
uk crm case study:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ER...
Published:
2001-05-11
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Abstract:
The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with
selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to
the evolving scalability and migration needs of customers th (...)
Excerpt related to
uk crm case study:
... North America, announced that its parent company, UK-based The ...
Like in Best's case, few resellers are logically in a ... some product niche (such as,
HR, CRM or WMS ...
Published:
2004-06-10
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Abstract:
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently
still has the largest geographic coverage in the lower-end of the mid-market. (...)
Excerpt related to
uk crm case study:
... Respective product lines would hence include ACCPAC CRM, ACCPAC CRM
SalesTeam, ACCPAC ... Middle East, the Netherlands, South Africa, Southeast Asia, and the UK.
...
Published:
2004-06-02
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Abstract:
Lawson's continual investment in R&D delivers innovative products, often in advance of much larger competitors. Increasing
competition from larger vendors with significant resources, puts pressure on the company to go public within the next 12 months. (...)
Excerpt related to
uk crm case study:
Lawson's continual investment in R&D delivers innovative products, often in advance of much larger competitors. Increasing
competition from larger...
Published:
1999-02-01