-
Abstract:
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM)
software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance
testing involves three basic flavors: user acceptance, o (...)
Excerpt related to
uk crm business case:
... There is more to implementing a CRM system than testing it ... with
interesting companies in a variety of business areas ... been adopted as a standard in the
UK and is ...
Published:
2004-10-13
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Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
uk crm business case:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
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Abstract:
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing.
As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured
planning. That’s why FIRSTPLUS needed a strategi (...)
Excerpt related to
uk crm business case:
... member of the Barclay’s Group, UK-based FIRSTPLUS ... s why FIRSTPLUS
needed a strategic business process management ... Download <strong>Ultimus Case
Study: BPM for ...
Published:
2010-03-11
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Abstract:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach. (...)
Excerpt related to
uk crm business case:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new s...
Published:
2005-04-02
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
uk crm business case:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
-
Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
uk crm business case:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19
-
Excerpt related to
uk crm business case:
... business marketplace for small and medium-sized business customers
and ... For example, the City of London, UK has been using Microsoft Dynamics CRM
as an xRM ...
Published:
2010-03-01
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Abstract:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop' enterprise business applications. (...)
Excerpt related to
uk crm business case:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop...
Published:
2002-02-05
-
Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
uk crm business case:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
-
Abstract:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela (...)
Excerpt related to
uk crm business case:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overco...
Published:
2004-02-07
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
uk crm business case:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
uk crm business case:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed
Gear, that will focus on the midrange enterprise resource planning (ERP) applications market. (...)
Excerpt related to
uk crm business case:
On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed
Gear, that will focus on...
Published:
1999-11-17
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Abstract:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of
these thriving Boutique Vendors will actually be conglomer (...)
Excerpt related to
uk crm business case:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of ...
Published:
2003-07-18
-
Abstract:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity,
which particularly accelerated during the first few month (...)
Excerpt related to
uk crm business case:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ER...
Published:
2001-05-11
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Abstract:
Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers'
needs and the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many
SME markets, and it is typically a much more difficult t (...)
Excerpt related to
uk crm business case:
... announced that its parent company, UK-based The ... now part of Specialized
Business Solutions), Scottsdale ... Arizona (formerly Interact Commerce, now CRM
and Contact ...
Published:
2004-06-12
-
Abstract:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity,
which particularly accelerated during the first few month (...)
Excerpt related to
uk crm business case:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ER...
Published:
2001-05-11
-
Abstract:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn. Geac’s future focus on delivering new functionality to its heartland of existing customers and industry
verticals, while building out its technology to make (...)
Excerpt related to
uk crm business case:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn....
Published:
2003-08-13
-
Abstract:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not extinct yet. Perhaps in the grand scheme of things, no one should really care about such events, but these
less well-known vendors haven’t said their last words (...)
Excerpt related to
uk crm business case:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not exti...
Published:
2007-11-30
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Abstract:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least a continuation of the past but more likely its improvement. (...)
Excerpt related to
uk crm business case:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least ...
Published:
2002-10-14