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Abstract:
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM)
software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance
testing involves three basic flavors: user acceptance, o (...)
Excerpt related to
uk business case crm:
... time and yet has usability issues, the business case for its ...
with interesting companies in a variety of business areas. ... adopted as a standard in
the UK and is ...
Published:
2004-10-13
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Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
uk business case crm:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
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Abstract:
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing.
As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured
planning. That’s why FIRSTPLUS needed a strategi (...)
Excerpt related to
uk business case crm:
... member of the Barclay’s Group, UK-based FIRSTPLUS ... s why FIRSTPLUS
needed a strategic business process management ... Download <strong>Ultimus Case
Study: BPM for ...
Published:
2010-03-11
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
uk business case crm:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
-
Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
uk business case crm:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19
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Abstract:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela (...)
Excerpt related to
uk business case crm:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overco...
Published:
2004-02-07
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
uk business case crm:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
uk business case crm:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
-
Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
uk business case crm:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
-
Abstract:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not extinct yet. Perhaps in the grand scheme of things, no one should really care about such events, but these
less well-known vendors haven’t said their last words (...)
Excerpt related to
uk business case crm:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not exti...
Published:
2007-11-30
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Abstract:
On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed
Gear, that will focus on the midrange enterprise resource planning (ERP) applications market. (...)
Excerpt related to
uk business case crm:
On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed
Gear, that will focus on...
Published:
1999-11-17
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Abstract:
TEC Principal Analyst P.J. Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to BPM. How did Pegasystems avert disaster and become one of the fastest growing technology companies? The
business process management (BPM) vendor started d (...)
Excerpt related to
uk business case crm:
TEC Principal Analyst PJ Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to...
Published:
2011-08-02
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Abstract:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through decision support and automation software that delivers more effective discount guidelines, in-depth price
analytics, intelligent deal management, and successf (...)
Excerpt related to
uk business case crm:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through...
Published:
2007-06-06
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Abstract:
While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the
Microsoft Business Network (MBN) as a relatively simple and inexpensive way to support those customers' demands, MBN is only
a small part of the trading relationship equation. (...)
Excerpt related to
uk business case crm:
While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the
Microsoft Business Net...
Published:
2003-12-02
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Abstract:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity,
which particularly accelerated during the first few month (...)
Excerpt related to
uk business case crm:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ER...
Published:
2001-05-11
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Abstract:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn. Geac’s future focus on delivering new functionality to its heartland of existing customers and industry
verticals, while building out its technology to make (...)
Excerpt related to
uk business case crm:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn....
Published:
2003-08-13
-
Excerpt related to
uk business case crm:
... service company Lagan Technologies, based in Belfast, Northern Ireland (UK). ...
begun including social media in specific business use case scenarios, processes ...
Published:
2011-06-20
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Abstract:
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard
to globalize Fujitsu's software and service business division, Fujitsu elevated Glovia to a business unit from a mere business
group level in 2003. (...)
Excerpt related to
uk business case crm:
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard
to globalize Fujitsu's s...
Published:
2004-01-21
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Abstract:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least a continuation of the past but more likely its improvement. (...)
Excerpt related to
uk business case crm:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least ...
Published:
2002-10-14
-
Excerpt related to
uk business case crm:
... As a case in point, during a recent Webcast I ... business
marketplace for small and medium-sized business customers and ... example, the City of London,
UK has been ...
Published:
2010-03-01