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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 the disadvanteges of crm


CRM: The Truth, The Whole Truth And Nothing But The Truth(For A Change)
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM

the disadvanteges of crm  The Truth, The Whole Truth And Nothing But The Truth(For A Change) Crm: The Truth, The Whole Truth And Nothing But The Truth (For A Change) Featured Author - Dick Lee - February 15, 2003 Introduction Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI—has long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative to being forewarned may be leaping into

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Beyond the Basics: The Value of Integrated CRM


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The Many Faces of PLM Part Two: The Future of the PLM Suite


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The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness


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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


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