X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 the best crm companies


CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

the best crm companies  Big is Not Always the Best CRM: Big is Not Always the Best If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Now, because your sales, marketing, customer service and management departments have all the information they need, they're able to run with it. With Oncontact CRM, they can make quick, informed decisions every time they communicate with a prospect or customer. Source : Oncontact Software Resources Related to CRM: Big is Not

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Resource Planning (ERP)

Get a shortlist of ERP solutions based on your company’s needs and characteristics. It’s fast, free, and easy—and you’ll get the results immediately. 

Evaluate Now

Documents related to » the best crm companies

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

the best crm companies  can help you get the best results. This guide to eight proven CRM essentials distills best practices, lessons learned, and collective insights from salesforce.com s 35,000+ customers as well as industry experts across various company sizes, geographies, and vertical markets. The Eight CRM Essentials Rapid time to value Point-and-click customization A 360-degree customer view Real-time visibility No more dirty data High adoption Extending your success A broad community Whether you are a Fortune 100 Read More

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

the best crm companies  And finally, it is the best way to turn clicks into conversations, and conversations into meaningful, long-lasting business relationships. Summary Businesses of all sizes are recognizing that their customers have social needs that go way beyond price. These social needs are critically important in building long lasting, meaningful relationships. In actuality this has always been the case, but the Internet has empowered the rise of these social customers. And customer relationship management strategies Read More

Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

the best crm companies  Searches related to Making the Leap to CRM : CRM Implementation Process | CRM Consulting Companies | CRM Implementation | CRM Implementation Best Practices | CRM Implementation Consultant | CRM Implementation Cost | CRM Implementation Costs | CRM Implementation Failure | CRM Implementation Guide | CRM Implementation Issues | CRM Implementation Methodology | CRM Implementation Plan | CRM Implementation Process | CRM Implementation Project | CRM Implementation Project Plan | CRM Implementation Services | Read More

Choosing the Best CRM for Your Organization


It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance, application integration, and functionality. Find out how.

the best crm companies  the Best CRM for Your Organization Choosing the Best CRM for Your Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Related to Customer relationship management (CRM) : Customer relationship management (CRM) (Wikipedia) Choosing the Best CRM for Your Read More

Microsoft SharePoint Server: Filling the White Space between the Business Users and Existing Enterprise Systems


Organizations spend millions of dollars in developing custom solutions to plug the gap between the demands of the business user and the available features of their enterprise systems. For this reason, it’s worth examining how the Microsoft SharePoint Server environment can help organizations efficiently deliver focused business solutions on a common business platform with a familiar interface and development methodology.

the best crm companies  SharePoint Server: Filling the White Space between the Business Users and Existing Enterprise Systems Organizations spend millions of dollars in developing custom solutions to plug the gap between the demands of the business user and the available features of their enterprise systems. For this reason, it’s worth examining how the Microsoft SharePoint Server environment can help organizations efficiently deliver focused business solutions on a common business platform with a familiar interface Read More

Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

the best crm companies  management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

IT Operations: Where the Rubber Meets the Road


Customers and users see the value of IT services only after they’re in operation. Unfortunately, preparation and due diligence doesn’t always mean that you end up providing the IT services those users are expecting. With the automotive industry used as an analogy, get key tips on how to better define and document IT operations design and transition—so ultimately, your customers and users get the services they demand.

the best crm companies  Operations: Where the Rubber Meets the Road Customers and users see the value of IT services only after they’re in operation. Unfortunately, preparation and due diligence doesn’t always mean that you end up providing the IT services those users are expecting. With the automotive industry used as an analogy, get key tips on how to better define and document IT operations design and transition—so ultimately, your customers and users get the services they demand. Read More

Moving to the Cloud: Understanding the Total Cost of Ownership


In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

the best crm companies  to the Cloud: Understanding the Total Cost of Ownership Moving to the Cloud: Understanding the Total Cost of Ownership Thinking of cloud computing for some or all of your company's IT needs? Before you commit to anything, make sure you know the total cost of ownership (TCO) of cloud-based solutions. In Moving to the Cloud: Understanding the Total Cost of Ownership , you'll learn about the hard and soft costs associated with both cloud-based and on-premise software—so that you can determine which ma Read More

Sharepoint -The Face Of Your Enterprise Architecture


This paper reviews some of the key challenges faced by today’s enterprises, e.g., use of too many systems and difficulty in information structuring and standardization, and explores the features and functionalities of SharePoint that makes it a key component of your enterprise architecture. See how how SharePoint as a platform can be used to integrate enterprise business infrastructure and solutions for your organization.

the best crm companies  paper reviews some of the key challenges faced by today’s enterprises, e.g., use of too many systems and difficulty in information structuring and standardization, and explores the features and functionalities of SharePoint that makes it a key component of your enterprise architecture. See how how SharePoint as a platform can be used to integrate enterprise business infrastructure and solutions for your organization. Read More

Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience


As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer experience? Download this white paper to find out.

the best crm companies  for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer Read More

The Transformation CFO: Integrative SaaS and the Power to Change


Integrative software as a service (SaaS) business systems are a way of transforming your finance operations. SaaS can position finance as the nexus of standardized, real-time information. Finance executives should investigate SaaS solutions and providers, so that finance and IT can work together to enable a cost-effective transformation of finance to a stronger leadership role and improve finance’s value to your company.

the best crm companies  CFO: Integrative SaaS and the Power to Change Integrative software as a service (SaaS) business systems are a way of transforming your finance operations. SaaS can position finance as the nexus of standardized, real-time information. Finance executives should investigate SaaS solutions and providers, so that finance and IT can work together to enable a cost-effective transformation of finance to a stronger leadership role and improve finance’s value to your company. Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

the best crm companies  (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

Cloud for Business Managers in Midsize Organizations: the Good, the Bad & the Ugly


Read this independent research report to learn how business managers around the world are using cloud applications. Discover the top motivations for adopting the cloud, the most common problems and recurring pitfalls; common barriers to cloud application integration and the consequences of security breaches and compliance issues.

the best crm companies  Managers in Midsize Organizations: the Good, the Bad & the Ugly Read this independent research report to learn how business managers around the world are using cloud applications. Discover the top motivations for adopting the cloud, the most common problems and recurring pitfalls; common barriers to cloud application integration and the consequences of security breaches and compliance issues. Read More