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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecom crm software


Europa Telecom Group
Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources

telecom crm software  Telecom Group Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources and products for the following areas IT & CRM, thin-client software management systems, products and solutions, activity control system (ACS) products such as (ACS ERP and ACS-ERM), and wireless telecommunications. The company was founded in 2000 and is headquartered in London, UK.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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Cameleon Software to Facilitate Manitou Group’s Global Expansion


Cameleon Software, a provider of configure, price, quote (CPQ)/quote to order (Q2O) solutions for tier one organizations, recently announced that the Manitou Group, a global provider of the design, assembly, and distribution of material-handling solutions for agriculture, construction, and industry markets, chose Cameleon’s CPQ solution to support the global standardization of the Group's

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TEC Industry Watch: Enterprise Software News for the Week of August 20, 2012


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IBM and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse


According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications.

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The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility.

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abas Business Software


abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and engineer-to-order (ETO) environments. The abas Business Software brand includes the following products: abas ERP for production abas Distribution for distribution, wholesale, and service companies the abas eB e-business solution New functions and technologies are added to the standard software with each new version. abas Business Software is currently offered in 28 languages and can be run on the Linux, Unix, and Windows platforms. ABAS has been a supporter of the open-source Linux operating system since 1995. Approximately 80 percent of over 2,300 abas installations are Linux-based. abas Business Software includes the following functionality: sales and sales order processing shipping purchasing and purchase order processing warehouse management scheduling logistics materials management materials resource planning (MRP) production and production planning and control (PPC) financial accounting fixed asset accounting cost accounting eBusiness

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A Portrait of the Indian Enterprise Software User


Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and purchasing enterprise software? What is the profile of a company in India that is looking for enterprise software?

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BatchMaster Software Inc


BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand installations worldwide. The BatchMaster team consists of over 160 professionals, serving and advising customers for all process-batch manufacturing and supply-chain challenges. The experience of the BatchMaster consulting team in problem-solving across the full range of process industries has enabled them to build the "Conformance for Performance" concept of leveraging regulatory compliance as the catalyst to realizing manufacturing cost reductions and efficiencies, and increased sales. BatchMaster provides all services to implement and support its solution. BatchMaster is headquartered in California (US).

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


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Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software


When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability.

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