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Behind the Scenes of TEC’s Vendor Showdowns
TEC’s Vendor Showdown series is the most popular regular feature that we run here at TEC. So far, we’ve run quite a few Showdowns, and usually things go

techros  the Scenes of TEC’s Vendor Showdowns TEC’s Vendor Showdown series is the most popular regular feature that we run here at TEC. So far, we’ve run quite a few Showdowns, and usually things go smoothly, but sometimes there’s more that goes on than meets the eye—and then it’s usually problems, as you’ll see in a moment. I should know, I’m the person who writes TEC’s Vendor Showdowns. For those who've never seen one, Showdowns compare three software solutions (it could be ERP, or CRM, Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » techros


TEC’s New Approach to Comparing ERP Software for SMBs
Sharp-eyed visitors to our Evaluation Centers may have noticed a new addition recently: ERP for Manufacturing (SMB).Each of TEC’s Evaluation Centers is a

techros  (SMB) . Each of TEC’s Evaluation Centers is a comprehensive software research and evaluation environment that contains information you’ll need to make an objective software buying decision. TEC’s Evaluation Centers also allow you to compare software products side by side with TEC Advisor, based on the features and functions specific to that type of software . To make it easier for you to compare software, we create software “models” consisting of software features and functions organized into Read More...
TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II
Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales

techros  the latest entry in TEC’s I&CM (Incentive & Compensation Management) Evaluation Center , Varicent Software ’s flagship product, Varicent SPM [ evaluate this product ]. Varicent SPM Architecture Overview The product suite’s architecture consists of several layers, starting with a number of source systems that can handle diverse structured data . Such data can come from customer relationship management (CRM) systems, and from the order entry, human resources (HR), payroll, accounts payable (A/P), and Read More...
TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following

techros  The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service department and billing process, remote service supply or power generation, and high cost of asset owning and Read More...
Announcing TEC’s ERP for Services Buyer’s Guide
I am glad to announce that TEC’s 2012 ERP for Services Buyer’s Guide is now available for downloading.Services organizations run projects as a core

techros  TEC’s ERP for Services Buyer’s Guide I am glad to announce that TEC’s 2012 ERP for Services Buyer’s Guide is now available for downloading . Services organizations run projects as a core attribute of their typical activity and arrange their business processes in a way that is different from that of other business types, such as, for instance, manufacturing, distribution, and even nonproject-based services. As such, specialized enterprise software developed for such organizations, rather Read More...
virtual Supplier Relationship Management
VITG@s virtual Supplier Relationship Management (vSRM) enables companies to manage orders by communicating electronically with their suppliers. It

techros   Read More...
TEC 2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software
This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than

techros  using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application, the report details what TEC data reveals about your peers' requirements for CRM solutions, including functionalities, customization and integration, server and database platforms, and budgeting. Read More...
A New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin' in the Wind?
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where value had historically been located

techros   Read More...
17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

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Partner Relationship Management Solution Reduces Costs and Increases Productivity
Microsoft’s US Partner group manages relationships between the company and its 12,000 Microsoft Certified Partners. It needed an integrated solution for partner

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Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

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Comparing On Demand Customer Relationship Management Service Alternatives
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific

techros   Read More...
Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

techros   Read More...

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