X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 sugarcrm predictive


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

sugarcrm predictive  Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the solution seems to be a much better fit for call centers where the primary mode of communication remains the telephone. Namely, the solution does not have the best-in-class offering for e-mail response management systems (ERMSs), and integrated chat and/or co-browsing for Web customer service, which are the requirements of multi-channel contact centers. It can best manage customers calling into call

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » sugarcrm predictive

How Equipment Reliability Delivers Profits


While no technology can prevent normal equipment wear or the need for maintenance, predictive analytics and the latest advances in predictive diagnostics are now helping plants to overcome their challenges by detecting impending problems early and allowing plants to take control of their operations. Download this white paper to learn how you can put these advantages to work for your organization.

sugarcrm predictive  Equipment Reliability Delivers Profits While no technology can prevent normal equipment wear or the need for maintenance, predictive analytics and the latest advances in predictive diagnostics are now helping plants to overcome their challenges by detecting impending problems early and allowing plants to take control of their operations. Download this white paper to learn how you can put these advantages to work for your organization. Read More

Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

sugarcrm predictive  hosted or SaaS Predictive Dialing for Work-at-Home Agents Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects. Read More

KXEN


KXEN is revolutionizing the way companies use predictive analytics to make better decisions. Based on patented innovations, the company's flagship product InfiniteInsight® delivers orders of magnitude improvements in speed and agility to optimize every step in the customer lifecycle - including acquisition, cross-sell, up-sell, retention and next best activity. KXEN is an SAP company.

sugarcrm predictive  KXEN is revolutionizing the way companies use predictive analytics to make better decisions. Based on patented innovations, the company's flagship product InfiniteInsight® delivers orders of magnitude improvements in speed and agility to optimize every step in the customer lifecycle - including acquisition, cross-sell, up-sell, retention and next best activity. KXEN is an SAP company. Read More

Sense and Respond


Predictive control, reactive control, and passive insulation enables enterprises to predict and adapt to fluctuations in customer demand. Ultimately, adaptive supply chain networks that exploit innovations to consistently improve efficiency and responsiveness are key to surviving a hyper-competitive environment.

sugarcrm predictive  and Respond Predictive control, reactive control, and passive insulation enables enterprises to predict and adapt to fluctuations in customer demand. Ultimately, adaptive supply chain networks that exploit innovations to consistently improve efficiency and responsiveness are key to surviving a hyper-competitive environment. Read More

TIBCO Spotfire 5 Brings the Power of Discovery to Big Data


TIBCO seems to be apt at acquiring specialist or niche tools and then making them mainstream and horizontal (for multiple industries), and embeddable for partners. One great example is Spotfire, which was a great interactive data visualization tool in certain industries. Spotfire 5 includes a completely re-architected in-memory engine specifically built to enable users from across the enterprise

sugarcrm predictive  Spotfire 5 Brings the Power of Discovery to Big Data TIBCO seems to be apt at acquiring specialist or niche tools and then making them mainstream and horizontal (for multiple industries), and embeddable for partners. One great example is Spotfire, which was a great interactive data visualization tool in certain industries. Spotfire 5 includes a completely re-architected in-memory engine specifically built to enable users from across the enterprise to visualize and interact with massive amounts of Read More

Unified Business Performance Management and the Application of Predictive Analytics


As companies demand more from their decision support systems, unified business performance management (BPM) will play an increasingly important role in planning and decision-making. Thus, predictive analytics, applied with BPM, bridges the gap between real-time activity monitoring and calculated execution. Before embracing predictive analytics, however, companies should know that only a unified solution can help capitalize on this promising technology.

sugarcrm predictive  Business Performance Management and the Application of Predictive Analytics As companies demand more from their decision support systems, unified business performance management (BPM) will play an increasingly important role in planning and decision-making. Thus, predictive analytics, applied with BPM, bridges the gap between real-time activity monitoring and calculated execution. Before embracing predictive analytics, however, companies should know that only a unified solution can help capitalize Read More

The Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013


Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the right one, and more.

sugarcrm predictive  Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013 Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the rig Read More

CPQ Pioneer FPX Becomes Cloud CRM and ERP Go-to Vendor


TEC senior analyst P.J. Jakovljevic takes a close look at FPX, formerly known as Firepond, a pioneer in CPQ software that automates the sales process for configurable products and services, including changes in the past couple years and what's new with FPX Version 8.0.

sugarcrm predictive  Pioneer FPX Becomes Cloud CRM and ERP Go-to Vendor FPX , formerly known as Firepond , a pioneer in configure, price, and quote (CPQ) software that automates the sales process for configurable products and services, has over the last several years gone through some serious changes and soul searching, to put it mildly. But, since appointing seasoned customer relationship management (CRM) software executive Dave Batt as CEO over a year ago, the company seems to have steadied its ship and found its raison Read More

Product Analysis Report: IBM Cognos and SPSS Solutions


Many organizations today have come to realize that using data effectively should be a key component of their business strategy. Businesses can expand and improve the information analysis capabilities gained through BI by using predictive analytics to anticipate risks and outcomes, predict trends, and discover unseen patterns in data. IBM SPSS solutions provide a complete set of predictive analytics capabilities and a flexible set of integration points with Cognos Business Intelligence. Read the report to learn more about how IBM Cognos software capabilities can be extended with the use of IBM SPSS predictive analytics capabilities.

sugarcrm predictive  Analysis Report: IBM Cognos and SPSS Solutions Many organizations today have come to realize that using data effectively should be a key component of their business strategy. Businesses can expand and improve the information analysis capabilities gained through BI by using predictive analytics to anticipate risks and outcomes, predict trends, and discover unseen patterns in data. IBM SPSS solutions provide a complete set of predictive analytics capabilities and a flexible set of integration points Read More

ERP Solutions on Steroids ... Time for a No-tolerance Policy?


When enterprise architects first conceived and created enterprise resource planning (ERP) solutions in the mid-1980s, their predictive genius was praised during successive dot-com eras as Nostradamus-like in reading the future market’s thirst for transactional-driven solutions. Today, those transactional systems look like aging athletes on steroids—over-bulked, over-paid, and with very real worry that they’ll be found out.

sugarcrm predictive  Solutions on Steroids ... Time for a No-tolerance Policy? When enterprise architects first conceived and created enterprise resource planning (ERP) solutions in the mid-1980s, their predictive genius was praised during successive dot-com eras as Nostradamus-like in reading the future market’s thirst for transactional-driven solutions. Today, those transactional systems look like aging athletes on steroids—over-bulked, over-paid, and with very real worry that they’ll be found out. Read More

Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams


What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an important

sugarcrm predictive  Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Read More

Analyse This


Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers and gather insights on all customers' interactions, the question to ask is what's next? We see the answer in a tight integration between Enterprise applications and Analytics.

sugarcrm predictive  This Product Definition and Market Impact With company's data warehouses now filled with terabytes of historic data it is crucial to adopt tools that would allow marketers to better understand their customers and build adapted strategies for a true one to one relationship management. The increasing demand to allow end users to access, analyze, and deliver information in an organization has amplified the need for the business intelligence (BI) market and its technology. Understanding customer Read More

How Big Data Helps HR to Maximize Business Performance


Oracle strategists Brian Gaspar and Amanda Hahn explore how big data is being used in human resources (HR) organizations for predictive problem solving and attracting and retaining talent.

sugarcrm predictive  HR big data,predictive HR,predictive problem-solving,Oracle HCM,talent retention Read More

Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

sugarcrm predictive  hosted or SaaS Predictive Dialing for Work-at-Home Agents Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects. Read More