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Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

sugarcrm predictive  Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the solution seems to be a much better fit for call centers where the primary mode of communication remains the telephone. Namely, the solution does not have the best-in-class offering for e-mail response management systems (ERMSs), and integrated chat and/or co-browsing for Web customer service, which are the requirements of multi-channel contact centers. It can best manage customers calling into call Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » sugarcrm predictive


Building Blocks to Evolving Your Predictive Analytic Practice
In any competitive market, leveraging data to understand a customer s next move is essential. Thus, to achieve an advantage in customer marketing, companies

sugarcrm predictive  Blocks to Evolving Your Predictive Analytic Practice In any competitive market, leveraging data to understand a customer s next move is essential. Thus, to achieve an advantage in customer marketing, companies have invested millions in customer intelligence systems. Despite this investment, many companies still struggle to increase marketing return on investment (ROI). This is due largely to the absence of an effective predictive analytics approach to customer data. Read More...
Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees
Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. PeopleAnswers’ application maps the behavioral DNA

sugarcrm predictive  Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. The financial terms of the deal have not been disclosed. Founded in 2001, PeopleAnswers developed a cloud-based (multitenant software-as-a-service [SaaS]) solution meant to help companies with employee selection, retention, and succession planning. PeopleAnswers’ application maps the behavioral DNA of Read More...
The Power of Predictive Analytics
The demand for business intelligence is increasing at a rapid pace across all industries—more so during tough economic conditions as seen in 2009. Many senior

sugarcrm predictive  Power of Predictive Analytics The demand for business intelligence is increasing at a rapid pace across all industries—more so during tough economic conditions as seen in 2009. Many senior executives are looking to optimize existing business processes that can lead to bottom-line and top-line benefits. This paper presents the different levels of analytical solutions that are required for organizations, with a specific focus on predictive analytics. Read More...
Do You Want to Profile Performance or Predict It?
This commentary describes the profiling approach to pre‐employment assessment, compares it to the predictive approach to assessment, and discusses some of the

sugarcrm predictive  You Want to Profile Performance or Predict It? This commentary describes the profiling approach to pre‐employment assessment, compares it to the predictive approach to assessment, and discusses some of the major issues with the profiling methodology. It then describes the results of an analysis comparing the effectiveness of the two methods in selecting insurance sales agents. Read this white paper to learn more about profiling approaches. Read More...
Deploy Tactical, Affordable, Scalable Analytics
Self-service solutions empower business users to drive decision making. IBM analytics solutions are easy to install, configure, manage, and secure, and they

sugarcrm predictive  Tactical, Affordable, Scalable Analytics Self-service solutions empower business users to drive decision making. IBM analytics solutions are easy to install, configure, manage, and secure, and they scale to a broad set of users. Leaders have access to data across the business. These solutions deliver a unified experience across Web, mobile, and desktop, including solutions for reporting, analysis, predictive analytics, planning, forecasting, and regulatory reporting. Read More...
SugarCRM Presents Sugar 7
At SugarCon 2013, in New York, SugarCRM demonstrated the new capabilities of its customer engagement platform, Sugar. It features the following developments:

sugarcrm predictive  2013, in New York, SugarCRM demonstrated the new capabilities of its customer engagement platform, Sugar . It features the following developments: 360-degree view of business, online, and social customer data with Intelligence Panel allows users to to access each customer's information during one-to-one conversations. Furthermore, the tool offers personalizable dashboards. Improved user experience supported by HTML5 technology offers the option to access Sugar 7 via tablet, mobile, and desktop devices. Read More...
Enterprise Impact Simulation Alliances - At The Core Of EIS
C-commerce alliances are primary drivers of the demand for the predictive capabilities of Enterprise Impact Simulation. Information about IT systems is

sugarcrm predictive  Impact Simulation Alliances - At The Core Of EIS Alliance-driven IT The key demand driver for the predictive capabilities of Enterprise Impact Simulation (EIS) is c-commerce and the alliance-based business model that results. Accurate, coherent, comprehensive blueprints of our IT systems form the foundation of EIS; the ability to accurately predict the impact proposed changes to the business will have on the IT infrastructure and vice-versa. This predictive capability is needed to reliably and Read More...
Use a Computerized Maintenance Management System to Improve Predictive Maintenance Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management or

sugarcrm predictive  a Computerized Maintenance Management System to Improve Predictive Maintenance Performance Originally Published - February 19, 2004 Speaking with numerous maintenance professionals across multiple industries, invariably the conversation seems to center on how to create an optimal balance of proactive and reactive maintenance and how to get there. The discussions often come disguised in modern-day labels, such as lean reliability-centered maintenance (RCM) and total productive maintenance (TPM). Read More...
ToolsGroup
ToolsGroup provides supply chain planning and predictive demand analytics software that models the demand signal across multiple dimensions. ToolsGroup

sugarcrm predictive  ToolsGroup provides supply chain planning and predictive demand analytics software that models the demand signal across multiple dimensions. ToolsGroup customers can master demand volatility, achieve better service levels, and decrease global inventory. ToolsGroup customers include manufacturers, wholesale distributors, and retailers in a wide range of demand- and inventory-driven industries. Read More...
Saba Cloud Spring 2014 Release—Irresistible, Intelligent, Integration-friendly
During its recent @WORK 2014 user conference, Saba announced the launch of the Saba Cloud Spring 2014 release with a series of new innovations that are designed

sugarcrm predictive  Cloud Spring 2014 Release—Irresistible, Intelligent, Integration-friendly During its recent @WORK 2014 user conference, Saba announced the launch of the Saba Cloud Spring 2014 release with a series of new innovations that are designed to help organizations enhance employee engagement, accelerate decision-making, and improve productivity. The release includes more than 60 enhancements (many of which are patent-pending), along the themes of predictive, extensible, and irresistible user experience. Read More...
Predictive Analytics for Business Advantage: TDWI Best Practices Report
Predictive analytics is fast becoming a decisive advantage for achieving a range of desired business outcomes, including higher customer profitability, stickier

sugarcrm predictive  Analytics for Business Advantage: TDWI Best Practices Report Predictive analytics is fast becoming a decisive advantage for achieving a range of desired business outcomes, including higher customer profitability, stickier websites, and more efficient and effective operations. Predictive analytics involves methods and technologies for organizations to spot patterns and trends in data, test large numbers of variables, develop and score models, and mine data for unexpected insights. This report Read More...
Pegasystems Raises the (Social and Mobile) Customer Service Bar
In its ongoing competition with IBM, Oracle, Microsoft Dynamics CRM, Moxie Software, salesforce.com, and KANA Software, Pegasystems (a.k.a., Pega), an upbeat

sugarcrm predictive  Raises the (Social and Mobile) Customer Service Bar In its ongoing competition with IBM, Oracle, Microsoft Dynamics CRM, Moxie Software, salesforce.com, and KANA Software, Pegasystems (a.k.a., Pega ), an upbeat provider of business process management (BPM) and customer relationship management (CRM) solutions, announced the  latest version of its process-centric CRM solution . The latest release, Customer Process Manager (CPM) enables real-time collaboration amongst customers, the customer Read More...
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

sugarcrm predictive  Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Read More...
Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents
Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of

sugarcrm predictive  hosted or SaaS Predictive Dialing for Work-at-Home Agents Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects. Read More...

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