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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sugarcrm logic flow


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

sugarcrm logic flow  Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the solution seems to be a much better fit for call centers where the primary mode of communication remains the telephone. Namely, the solution does not have the best-in-class offering for e-mail response management systems (ERMSs), and integrated chat and/or co-browsing for Web customer service, which are the requirements of multi-channel contact centers. It can best manage customers calling into call

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Warehouse Management Systems (WMS)

A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences. 

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RoamBI Flow, the New Mobile Product from Mellmo


Earlier this week MeLLmo, creator of the mobile business intelligence solution Roambi, announced a new product to be launched in June and included in its Mobile software stack: RoambBI Flow.RoamBI Flow, an iPad app, is an information publishing platform that enables organizations to publish information that goes beyond data visualization and analytics, incorporating data into complete

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Balanced PLM Programs Drive Profitable Growth


For manufacturers that lack a well-structured product lifecycle management (PLM) program, the instantaneous flow of information only speeds up confusion, duplication of effort, and poor decision making. Find out how a SaaS-based ERP solution is essential for creating an effective, comprehensive integrated PLM program that improves productivity, accuracy, and decision making—and ultimately increases company profitability.

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Innovative and Easy-to-use Online Ordering Systems Empower Walker Foods’ Employees and Customers


For many years, the various departments at Walker Foods worked independently of one another, which seriously impeded the flow of data throughout the enterprise. It was clear that an integrated system was in order, and after a few initial upgrades, the company decided on AppFinity’s WebCustomer overall online solution. Since its implementation, Walker Foods has increased order accuracy and significantly reduced expenses.

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Managing Cash Flow in Times of Crisis


Today’s critical cash-flow and liquidity concerns are demanding executive-level attention. Turmoil in the financial markets is leaving many companies struggling to ensure the cash flow and liquidity needed for normal operations. Learn about software solutions that can help your company protect its commercial cash flows, improve visibility into sources and uses of cash, and increase control over global cash balances.

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Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Two: Understanding Planning Calculations


The S&OP game plans drive coordination of supply chain activities based on planning calculations. The primary coordination engine-termed the master scheduling task-generates a set of requirements data and suggested action messages, and the system supports multiple sets of requirements data for simulation purposes. Further explanation starts with a review of all demands and supplies considered by planning logic, and then proceeds to an overview of the planning calculations.

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Pull vs Push: a Discussion of Lean, JIT, Flow, and Traditional MRP Part 1: Tutorial


Flow manufacturing leverages techniques to help manufacturers create any product on any given day, in any given quantity including the "quantity of one" (i.e., through the so-called mixed-model production), while keeping inventories to a minimum and shortening cycle times in order to quickly fill customer orders.

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Sales and Operations Planning Part One: Identifying and Forecasting Demand


An effective sales and operations planning game plan results in fewer stock-outs, shorter delivery lead-times, higher on-time shipping percentages, a manageable amount of expediting, and improved customer service. Several guidelines are suggested to improve a firm's sales and operations planning process and the effectiveness of each product's game plan. This is an excerpt from the book Managing Your Supply Chain Using Microsoft Navision.

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Is There a Smarter Way to Handle Excess Active and Obsolete Inventory?


Imagine the convenience of a 24x7 intranet marketplace where companies could sell off their inventory to the highest bidder. FreeFlow is one such business service provider, helping companies find buyers to sell their products to and increase inventory asset recovery.

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Reflections on Lean Philosophy and the Theory of Constraints


The theory of constraints (TOC) is similar to, yet different from, the lean philosophy. TOC focuses on optimizing production through critical bottlenecks in order to meet market demand.

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Enterprise Resource Planning (ERP) in a Nutshell


In this blog, we want to make readers more familiar with the logic behind our Evaluation Centers on our Web site by categorizing them—and, at the same time, we want to represent our understanding of manufacturing and enterprise resource planning (ERP) systems classification in general. We did not reinvent the wheel, but we are one of the few companies offering software selection services that

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