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Abstract:
The school of business at one of Canada’s largest universities realized its old system for online registration, customer
relationship management (CRM), and e-mail lacked needed functionality. The school wanted better reporting capabilities, automated
waitlist maintenance, the ability to locate and chan (...)
Excerpt related to
solution crm case study system:
Document Type: Case Study Description: The school of ... universities realized
its old system for online registration, customer relationship management (CRM), and e ...
Published:
2010-03-11
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Abstract:
In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base.
The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing
to increase its customer base for all services. Fin (...)
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solution crm case study system:
Case Study: All-in-one CRM System Supports Rapid Growth.
... Download <strong>Case Study: All-in-one CRM
System Supports Rapid Growth</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
As part of its effort to improve literacy in grades K-3, the Chicago Public Schools District needed to manage thousands of
personal digital assistants (PDAs) and other devices to ensure distribution to the right teachers at the right institutions—and
under serious time constraints. The schools deployed (...)
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solution crm case study system:
Case Study: Asset Management Software Provides a Strategic Solution for
the Chicago Public School District. Source: Asure Software. ...
Published:
2010-03-11
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Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
Excerpt related to
solution crm case study system:
... The company needed a CRM system that could capture ...
Discover how the hosted CRM solution helps ensure ... Download <strong>Case
Study: Junk Removal Service Finds ...
Published:
2010-03-11
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Abstract:
The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to
long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship
management (CRM) software from Microsoft Dynamics, recently (...)
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solution crm case study system:
Case Study: CRM Solution’s Superior Workflows and Multitenancy
Create Stronger Customer Service. Source: Microsoft. Document Type ...
Published:
2010-03-11
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Abstract:
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access
the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution
made just for Dynamics CRM, the client immediately saw the (...)
Excerpt related to
solution crm case study system:
... Companion. Document Type: Case Study Description: Interdyn ...
in its customer relationship management (CRM) system. ... a business intelligence
(BI) solution made just ...
Published:
2010-03-11
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Abstract:
Easy to read. Download the case study about Martin's Wood Products. Martin’s Wood Products, producers of solid wood furniture
for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances
of the 21st century. To bring costing under control, (...)
Excerpt related to
solution crm case study system:
... company uses an ERP and product configurator solution. ... "Case
Study: Martin's Wood Products". If you receive ... Solutions. "Global Shop's
One-System ERP SolutionTM ...
Published:
2010-03-11
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Abstract:
A data storage company planning to become a major player in the field needed customer relationship management (CRM) software
that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated
accounting and manufacturing packages affordably (...)
Excerpt related to
solution crm case study system:
CRM Solution Helps Growing Data Storage Provider Meet Its Information Needs. Source: Microsoft.
Document Type: Case Study Description: A data storage company ...
Published:
2010-03-11
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Abstract:
Get free expert solutions for a successful customer relationship management (CRM) implementation software.Read this whitepaper.
As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project.
You may consider implementing your new CRM system (...)
Excerpt related to
solution crm case study system:
... Advantage, Relationship Management, Customer Management Solution, Choose Best ...
is more expensive, that is not the case. ... it takes to learn the CRM
product, and ...
Published:
2010-03-11
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Abstract:
During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with
the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management
(CRM) system also caused problems with MSI’s pa (...)
Excerpt related to
solution crm case study system:
... Learn how MSI found a solution that integrated its CRM and enterprise
... Download <strong>Case Study: Customer and Data Management System
Helps ...
Published:
2010-03-11
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Abstract:
LeasePlan Norway, a large automobile fleet management company, needed an alternative to manual entry of incoming invoice
data, while still maintaining complete accuracy. The company implemented AnyDocINVOICE for invoice data capture, because of
its ease- of- use and ability to capture data without templa (...)
Excerpt related to
solution crm case study system:
Case Study: LeasePlan Finds a Solution for All Incoming Invoices. ...
Download <strong>Case Study: LeasePlan Finds a Solution for All Incoming
Invoices </strong>. ...
Published:
2010-03-11
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
solution crm case study system:
... Centers. Document Type: Case Study Description: Swiss ...
its antiquated customer relationship management (CRM) system. ... enabled,
user-friendly solution that could ...
Published:
2010-03-11
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Abstract:
Levi Strauss SA needed a marketing application that would support its customer relationship management (CRM) programs. In
addition to insight into customer behavior, Levi’s wanted to know about customers’ preferred communication channels and their
response to brand campaigns. Learn about the solution (...)
Excerpt related to
solution crm case study system:
... Source: Gloviz. Document Type: Case Study Description: Levi Strauss
... its customer relationship management (CRM) programs. ... Learn about
the solution that helps Levi ...
Published:
2010-03-11
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Abstract:
Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution for sales
automation or customer service. Sales reps lacked what they needed to follow up on leads and were losing valuable opportunities.
But when the company implemented an e-customer relati (...)
Excerpt related to
solution crm case study system:
... e-CRM) solution, its users gained mobile access to valuable customer
information. Learn about the other benefits. Download <strong>Case Study: Active Voice
...
Published:
2010-03-11
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Abstract:
An example of enterprise distribution software implementation. Read this case study. Click here! Engraving materials supplier
Johnson Plastics needed a way to stay ahead of the competition. To leave a lasting impression on customers, Johnson knew that
fulfilling its promise of next-day shipping was priori (...)
Excerpt related to
solution crm case study system:
... Source: VAI. Document Type: Case Study Description: Engraving ...
enterprise resource planning (ERP) system was preventing ... Learn about the solution
the company ...
Published:
2010-03-11
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Abstract:
Haynes Wire Company produces wire for structural and welding applications as well as medical. The company’s existing homegrown
system was increasingly unable to manage and provide access to the information needed to operate the growing business, such
as per-order costs. Find out how an enterprise resou (...)
Excerpt related to
solution crm case study system:
... Case Study Description: Haynes Wire Company produces wire for structural
and welding applications as well as medical. The company’s existing homegrown system ...
Published:
2010-03-11
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Abstract:
As Wiltshire Precision has grown, it has faced challenges common to manufacturers—controlling costs, constant efficiency
improvements, competition from abroad, and expansion of customer base and shop space. After implementing an enterprise resource
planning (ERP) system, Wiltshire’s newly automat (...)
Excerpt related to
solution crm case study system:
... an enterprise resource planning (ERP) system, Wiltshire’s ... Discover
the ERP solution’s other benefits ... Download <strong>Case Study:
Wiltshire Precision</strong ...
Published:
2010-03-11
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Abstract:
Noble Trade, a wholesale distributor of industrial materials, lacked a customer relationship management (CRM) system. Customer
data wasn’t organized, and customer activity history was being lost. To address these issues, managers selected Microsoft®
Dynamics CRM Online as the company’s CRM solution. (...)
Excerpt related to
solution crm case study system:
... Source: Microsoft. Document Type: Case Study Description: Noble ...
lacked a customer relationship management (CRM) system. ... Online as the
company’s CRM solution. ...
Published:
2010-03-11
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Abstract:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products Across Multiple Sales Channels. Manitou, a global producer of complex make-to-order forklift trucks,
wanted to optimize sales processes to overcome several cha (...)
Excerpt related to
solution crm case study system:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products ...
Published:
2010-03-11
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Abstract:
After realizing that the enterprise resource planning (ERP) solution it had used until 2005 could no longer keep up with
its rapid growth, HOFA GmbH started looking for a new ERP and e-business solution. Learn how the company’s new system has
increased transparency across the company, reduced data capt (...)
Excerpt related to
solution crm case study system:
... GmbH started looking for a new ERP and e-business solution. Learn how the company’s
new system has increased ... Download <strong>Case Study:
HOFA GmbH</strong>. ...
Published:
2010-08-27