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Abstract:
In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base.
The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing
to increase its customer base for all services. Fin (...)
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Case Study: All-in-one CRM System Supports Rapid Growth.
... Download <strong>Case Study: All-in-one CRM
System Supports Rapid Growth</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
The school of business at one of Canada’s largest universities realized its old system for online registration, customer
relationship management (CRM), and e-mail lacked needed functionality. The school wanted better reporting capabilities, automated
waitlist maintenance, the ability to locate and chan (...)
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Document Type: Case Study Description: The school of ... universities realized
its old system for online registration, customer relationship management (CRM), and e ...
Published:
2010-03-11
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Abstract:
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access
the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution
made just for Dynamics CRM, the client immediately saw the (...)
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solution case study crm system:
... Companion. Document Type: Case Study Description: Interdyn, a solution
integrator specializing in ... in its customer relationship management (CRM) system.
...
Published:
2010-03-11
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Abstract:
The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to
long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship
management (CRM) software from Microsoft Dynamics, recently (...)
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solution case study crm system:
Case Study: CRM Solution’s Superior Workflows and Multitenancy
Create Stronger Customer Service. Source: Microsoft. Document Type ...
Published:
2010-03-11
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Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
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solution case study crm system:
... The company needed a CRM system that could capture ...
Discover how the hosted CRM solution helps ensure ... Download <strong>Case
Study: Junk Removal Service Finds ...
Published:
2010-03-11
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Abstract:
A data storage company planning to become a major player in the field needed customer relationship management (CRM) software
that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated
accounting and manufacturing packages affordably (...)
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solution case study crm system:
CRM Solution Helps Growing Data Storage Provider Meet ... Microsoft. Document
Type: Case Study Description: A ... customer relationship management (CRM)
software that ...
Published:
2010-03-11
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Abstract:
Levi Strauss SA needed a marketing application that would support its customer relationship management (CRM) programs. In
addition to insight into customer behavior, Levi’s wanted to know about customers’ preferred communication channels and their
response to brand campaigns. Learn about the solution (...)
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solution case study crm system:
... Source: Gloviz. Document Type: Case Study Description: Levi Strauss
... its customer relationship management (CRM) programs. ... Learn about
the solution that helps Levi ...
Published:
2010-03-11
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Abstract:
As part of its effort to improve literacy in grades K-3, the Chicago Public Schools District needed to manage thousands of
personal digital assistants (PDAs) and other devices to ensure distribution to the right teachers at the right institutions—and
under serious time constraints. The schools deployed (...)
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solution case study crm system:
Case Study: Asset Management Software Provides a Strategic Solution for
the Chicago Public School District. Source: Asure Software. ...
Published:
2010-03-11
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Abstract:
During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with
the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management
(CRM) system also caused problems with MSI’s pa (...)
Excerpt related to
solution case study crm system:
... Learn how MSI found a solution that integrated its CRM and enterprise
... Download <strong>Case Study: Customer and Data Management System
Helps ...
Published:
2010-03-11
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Abstract:
Noble Trade, a wholesale distributor of industrial materials, lacked a customer relationship management (CRM) system. Customer
data wasn’t organized, and customer activity history was being lost. To address these issues, managers selected Microsoft®
Dynamics CRM Online as the company’s CRM solution. (...)
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solution case study crm system:
... materials, lacked a customer relationship management (CRM) system.
... CRM Online as the company’s CRM solution. ...
Download <strong>Case Study: Noble Trade</strong ...
Published:
2010-03-11
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Abstract:
LeasePlan Norway, a large automobile fleet management company, needed an alternative to manual entry of incoming invoice
data, while still maintaining complete accuracy. The company implemented AnyDocINVOICE for invoice data capture, because of
its ease- of- use and ability to capture data without templa (...)
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solution case study crm system:
Case Study: LeasePlan Finds a Solution for All Incoming Invoices. ...
Download <strong>Case Study: LeasePlan Finds a Solution for All Incoming
Invoices </strong>. ...
Published:
2010-03-11
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Abstract:
Get free expert solutions for a successful customer relationship management (CRM) implementation software.Read this whitepaper.
As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project.
You may consider implementing your new CRM system (...)
Excerpt related to
solution case study crm system:
... Advantage, Relationship Management, Customer Management Solution, Choose Best ...
A CRM implementation firm provides you with ... more expensive, that is not the case.
...
Published:
2010-03-11
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
solution case study crm system:
... Centers. Document Type: Case Study Description: Swiss ...
its antiquated customer relationship management (CRM) system. ... enabled,
user-friendly solution that could ...
Published:
2010-03-11
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Abstract:
Roland, a worldwide provider of graphic design and digital music services and products, was relying on several systems for
leads distribution. As a result, the process often took weeks or even months, and there was no feedback into what happened
with leads once handed to a dealer. Learn about the solutio (...)
Excerpt related to
solution case study crm system:
... the solution that helped the company create a centralized repository of customer data
and significantly reduce lead time. Download <strong>Case Study: High ...
Published:
2010-03-11
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Abstract:
OpSource, a software-as-a-service (SaaS) technology company, was experiencing some growing pains. The company’s financial
application made it difficult to track and manage international operations, and was not well integrated with its customer
relationship management (CRM) system. Learn how OpSource’ (...)
Excerpt related to
solution case study crm system:
... with its customer relationship management (CRM) system. Learn how OpSource’s
replacement solution helped improve ... Download <strong>Case Study:
OpSource</strong ...
Published:
2010-03-11
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Abstract:
After realizing that the enterprise resource planning (ERP) solution it had used until 2005 could no longer keep up with
its rapid growth, HOFA GmbH started looking for a new ERP and e-business solution. Learn how the company’s new system has
increased transparency across the company, reduced data capt (...)
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solution case study crm system:
... GmbH started looking for a new ERP and e-business solution. Learn how the company’s
new system has increased ... Download <strong>Case Study:
HOFA GmbH</strong>. ...
Published:
2010-08-27
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Abstract:
Case Study: a New Standard for Resource Planning in the Railway Business. Find IT Reports, Case Studies, and Other Resources
Related to the New Standard for Resource Planning in the Railway Business. Railion Nederland N.V. is an independent operating
company of Railion Deutschland, the largest rail cargo (...)
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solution case study crm system:
Case Study: a New Standard for Resource Planning in the Railway Business. Find IT Reports, Case Studies, and Other Resources
Related to the New Sta...
Published:
2010-03-11
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Abstract:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products Across Multiple Sales Channels. Manitou, a global producer of complex make-to-order forklift trucks,
wanted to optimize sales processes to overcome several cha (...)
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solution case study crm system:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products ...
Published:
2010-03-11
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Abstract:
Customer Success. Download IT Research White Papers Linked To the Customer Success. For years, Sage MAS 90 ERP served Metrolina
Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive
warehouse management solution (WMS), to incorporat (...)
Excerpt related to
solution case study crm system:
Customer Success. Download IT Research White Papers Linked To the Customer Success. For years, Sage MAS 90 ERP served Metrolina
Greenhouses well as...
Published:
2010-03-11
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Abstract:
Eclipse Aviation Corporation–manufacturer of the world’s first very light jet–wanted to better support its sales force in
their pursuit of high-value orders. Building on a software solution that integrates core business processes and systems, Eclipse
deployed the latest release of a leading custome (...)
Excerpt related to
solution case study crm system:
... Building on a software solution that integrates ... a leading customer
relationship management (CRM) system. ... Download <strong>Case
Study: Eclipse Aviation</strong>. ...
Published:
2010-09-01