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Abstract: A company’s best opportunity to gain major margin improvement is in its
front end—the sales, customer service, and processes needed to transform inquiries into orders. And one of the best strategies is to apply lean thinking to the
front end. Read about an integrated solution that addresses the unique requirements of your sales processes to help dramatically reduce cycle times, eradicate waste, and increase your margins.
PubDate: 4/22/2008 11:14:00 AM
Abstract: On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida.
Abstract: Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations.
Abstract: Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer data cannot be shared effectively and companies are prone to errors, delays, and needless paperwork. In the long run, this negatively impacts overall customer satisfaction in small to medium businesses (SMBS). Learn how front-to-back-office integration can help you address these issues.
Abstract: For customer relationship management (CRM) to work effectively, departments within an organization must communicate and have access to centralized information. But integrating front- and back-office applications shouldn’t involve compromise. Learn how to automate sales and CRM with accounting systems, with key pointers in planning your integration project. And find out how to boost your CRM return on investment (ROI).
Abstract: Inadequacies at the front end of the product development process is one of the leading causes of product failure for consumer products companies. Many companies thus make ill-informed decisions that turn into costly mistakes. The challenge is to establish a front-end process that nurtures profitable innovation and maximizes portfolio value in light of resource constraints, portfolio balance, and strategic alignment.
Abstract: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding
Abstract: i2 Technologies is the largest and fastest growing vendor of supply chain management software with $456 million in revenue over the last twelve months and a 48% average growth rate over the last five years. Fueled by a powerful sales and marketing machine and corporate development strategy, i2 will maintain its lead through Y2K and beyond.
Abstract: Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consulting service offerings through acquisitions, internal development and partner relationships. These products and services are still sold under the Symix brand name, however, at the expense of Symix reporting losses for the last two quarters.
Abstract: When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and minimize non-value added work. And if properly integrated, it can be both a tool for senior management and for hands-on system users.
Abstract: Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate their business practices and processes, create a higher understanding of the need for data accuracy, and enable a more effective data-sharing environment. However, such high-level benefits require a new approach to project implementation—one that applies the lessons of the past to reinvent the systems of the future.
Abstract: Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of holistic business performance solutions, including integrated front office, back office and e-business capabilities.
Abstract: Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general IT industry downturn. Geac’s future focus on delivering new functionality to its heartland of existing customers and industry verticals, while building out its technology to make its existing products more future-proof, seems prudent. Geac is also targeting new customers through Extensity, Comshare and other front-end applications.
Abstract: Web Services is a no-brainer as a standard mechanism for providing access to enterprise applications and data; this will allow businesses to create words out of alphabet soup (ERP, SFA, CRM, EAI, EJB, COM, BFD). Nothing about Web Services, however, addresses the front-end complexity of dealing with multiple channels, such as supporting disconnected devices and asynchronous interaction models that are required by wireless and mobile connectivity.
Abstract: Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but rather a portrayal of integration between Microsoft back and front office applications. The only discordance with this depiction we felt was the way Microsoft plans to enhance its product definition through a large number of independent software vendors (ISV).
Abstract: Computer Associates International, Inc. has announced the availability of Jasmineii Portal 3.0, the latest version of its portal technology. The product also functions as a front-end to the complete Jasmineii architecture, which is a fairly complete Application Integration framework. Why don't customers know CA does Application Integration? CA is still working on that one.
Abstract: Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a full view of the customer is by integrating front-end, customer facing applications (e.g., contact management) with back-office systems, such as billing applications and financial ERP modules.
Abstract: Security technology stocks are burning rubber as they peel out in front of swaggering technology blue chips. Who are some of these security market leaders and what kinds of security products do they offer?
Abstract: Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial accounting software to a provider of holistic business performance solutions, including integrated front office, back office and e-business capabilities.