Home
 > search for

Featured Documents related to »  sap crm vs salesforce .com

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » sap crm vs salesforce .com


How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

sap crm vs salesforce .com  transactional (ERP) systems. (See SAP CRM On-Demand, February 2006) This evolution towards building a culture of customer-centricity is driven by customer expectations for a more personalized purchasing experience. (See CMO’s Strategic Agenda, December, 2005). Companies focused on retaining their most profitable customers will be the first to invest in resources, services and technologies that support customer-centric initiatives. Integrating customer data to provide both operational and strategic Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

sap crm vs salesforce .com  joining the likes of SAP , Oracle , Infor , Microsoft Dynamics , Dassault Systemes , Autodesk , and Sage Group . What more poignant example of the “old school” vs. “new school” contrast could be pointed out than the fact that Obama’s 2012 campaign used salesforce.com to monitor voters’ inquiries in real-time in the cloud while Romney’s 2012 campaign used an on-premises Oracle solution (that famously erroneously predicted a landslide victory for the Republicans). Meeting the Needs of the Read More...
War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

sap crm vs salesforce .com  Infor , Epicor , SAP , Oracle , etc. packaged CRM software vendors, some of whom offer hosted services, such as FrontRange , Onyx (now part of Consona CRM ), Pivotal (which is owned by CDC Software ), Sage Group , Microsoft Dynamics CRM , and Sugar CRM on-demand CRM application service providers such as Oracle CRM On-demand , SAP Business ByDesign , NetSuite , and RightNow large enterprise application service providers (ASPs), including British Telecom ( BT ) and IBM The Microsoft Live Factor Competing Read More...
AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 2
Part 1 of this blog series analyzed the positive impressions from my attendance of the AribaLIVE 2012 user event. Still, while it might appear that Ariba is

sap crm vs salesforce .com  with the help from SAP HANA''s big data capabilities and SuccessFactors ’ social tools). In addition, some buyers invest a lot of energy and money to make their suppliers compliant, and they might not want the Ariba Network to make them publicly available to other companies (even worse, to competitors) that did not invest in grooming them. Perhaps providing private groups and virtual private networks would be an option here? In general, Ariba must constantly improve its value prop so that its network Read More...
Servigistics and MCA Solutions Join Forces on


sap crm vs salesforce .com  customers) and in the SAP ERP install base. The profitable vendor had about 25 large customers with large contracts, but was quickly hitting the wall, given a huge investment in its intellectual property and not much room for expansion left in the contested space, neither via many brand new customers nor via cross-sale of new modules to existing customers. Thus, Servigistics should now breathe a sigh of relief when it comes to the downward pricing pressures Servigistics was facing in its duels with Read More...
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

sap crm vs salesforce .com  ERP, BI, and IT Investment-Where Do You Find the Business Benefit? Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More...
Get Your Sales Team Going with Mobile CRM
As you''ll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

sap crm vs salesforce .com  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn''t it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It''s all possible, if you equip your salespeople with mobile CRM. As you''ll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More...
Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM

sap crm vs salesforce .com  focused on Nortel and SAP ''s agreement to use Clarify technology in SAP''s mySAP.com offering (more on that below). In the footer section of the press release, Nortel stated: The Nortel Networks Clarify eBusiness Applications unit is ushering in the second wave of eBusiness, delivering complete solutions that leverage the high-performance Optical Internet, CRM and multimedia contact centers to enable seamless, personalized customer experiences. Current offerings include Clarify eFrontOffice, Periphonics'' Read More...
Case Study: High Concrete
High Concrete encountered several challenges in trying to understand its customer relationship management (CRM) data. Its CRM reporting involved lengthy and

sap crm vs salesforce .com  Study: High Concrete High Concrete encountered several challenges in trying to understand its customer relationship management (CRM) data. Its CRM reporting involved lengthy and error-prone processes. After seeing a demonstration of a business intelligence (BI) application specifically designed for its Dynamics CRM system, the company knew integrating the two systems would be easy—and provide flexible reports, quickly and accurately. Read More...
Onyx Thinks ASP Opportunities Are A Gem
Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and distribution strategy to be

sap crm vs salesforce .com  Thinks ASP Opportunities Are A Gem Onyx Thinks ASP Opportunities Are A Gem L. Talarico - October 18, 2000 Event Summary Onyx Software, a CRM vendor that competes against the likes of Siebel, Kana, and Pivotal in the mid-market, is committed to distributing its applications through ASPs. Onyx''s main product is Onyx 2000, which has the following four components: E-business Engine - This is the backbone for the rest of the applications. The engine consists of a data center, process technology (technology Read More...
Saleslogix CRM Best Practices Guide
Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

sap crm vs salesforce .com  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Sal Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

sap crm vs salesforce .com  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More...
CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

sap crm vs salesforce .com  Big is Not Always the Best CRM: Big is Not Always the Best If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Now, because your sales, marketing, customer service and management departments have all the information they need, they''re able to run with it. With Oncontact CRM, they can make quick, informed decisions every time they communicate with a prospect or customer. Source : Oncontact Software Resources Related to CRM: Big is Not Read More...
SAP Business All-in-One
Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining

sap crm vs salesforce .com  Business All-in-One Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others