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Abstract:
Implementing Enterprise Resource Planning: Lessons Learned from the Front. Join Now & Download Free White Paper for Implementing
Enterprise Resource Planning. Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate
their business practices and processes, cre (...)
Excerpt related to
sap crm implementation lessons learned:
Implementing Enterprise Resource Planning: Lessons Learned from the Front. Join Now & Download Free White Paper for Implementing
Enterprise Res...
Published:
2010-03-11
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Abstract:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application
integration vendors to get data from RFID tags and reade (...)
Excerpt related to
sap crm implementation lessons learned:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obsta...
Published:
2004-08-04
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Abstract:
The nagging question is, "Can SMEs justify RFID?" The answer is an emphatic "Yes." While SMEs may not have the economies
of scale of large companies, their business case could end up being more positive since they typically do not face the “innovator’s
dilemma” of an established barcode infrastruct (...)
Excerpt related to
sap crm implementation lessons learned:
The nagging question is, "Can SMEs justify RFID?" The answer is an emphatic "Yes." While SMEs may not
have the economies of scale of large compani...
Published:
2005-03-10
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Abstract:
SAP's focus on delivering a portal as an overlaying personalized user interface may proved to be a crucial bet, as an intuitive
portal might prove to be a simple an effective way to integrate information from disparate systems. (...)
Excerpt related to
sap crm implementation lessons learned:
... Existing SAP users should evaluate maturing SAP CRM,
SAP PLM, SAP BI and SAP SCM functionality against their best-of-breed investments
notwithstanding. ...
Published:
2002-02-26
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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
sap crm implementation lessons learned:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
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Abstract:
A four-phased approach allowed for the gradual assimilation of a new technology into the organization. Start small and feel
your way, but think and plan for bigger opportunities. The benefits are gained and eventually the technology would be deployed
throughout all of the manufacturing and distribution f (...)
Excerpt related to
sap crm implementation lessons learned:
A four-phased approach allowed for the gradual assimilation of a new technology into the organization. Start small and feel
your way, but think an...
Published:
2005-03-09
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
sap crm implementation lessons learned:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
Recently, SAP announced solid results for Q4 2001, in contrast to the current soft market. Although not all troubles seem
to have been left behind, as can be seen from reduced license revenue, and while some may question SAP's justification of
merging its two subsidiaries, a positive sign is that SAP has (...)
Excerpt related to
sap crm implementation lessons learned:
... After years of wavering, SAP's SCM, CRM and PLM applications seem
to be comparable with the functionality of best-of breed specialists, which means a potential ...
Published:
2002-02-25
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
sap crm implementation lessons learned:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
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Abstract:
Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers'
needs and the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many
SME markets, and it is typically a much more difficult t (...)
Excerpt related to
sap crm implementation lessons learned:
... current ACCPAC and Best VARs will not have many CRM experts and CRM
implementation experience ... Hence, one should be aware of SAP's threat
of wooing VARs into its ...
Published:
2004-06-12
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Abstract:
Some companies want the benefits of new technology, such as RFID, on their timetable without a gun loaded with threats of
lost customer sales, pointed at their corporate heads. This article looks at a company that chose to get in front of the technology
curve before the information highway passed it by. (...)
Excerpt related to
sap crm implementation lessons learned:
Some companies want the benefits of new technology, such as RFID, on their timetable without a gun loaded with threats of
lost customer sales, poi...
Published:
2005-03-08
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Abstract:
For Provia, the ability to increase the awareness of the company's supply chain execution (SCE) solution for a global audience
through the company's long-standing partnership with Menlo was the natural next step in the relationship. (...)
Excerpt related to
sap crm implementation lessons learned:
For Provia, the ability to increase the awareness of the company's supply chain execution (SCE) solution for a global
audience through the company...
Published:
2004-08-14
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Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
sap crm implementation lessons learned:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05
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Abstract:
Sage Group's decision to finally group its plethora of enterprise-level applications in North America under the Best Software
brand in 2002 emanated from the company's ability to deliver highly integrated components, and to weave a unified story around
this concoction of products, many of them with best- (...)
Excerpt related to
sap crm implementation lessons learned:
Sage Group's decision to finally group its plethora of enterprise-level applications in North America under the Best Software
brand in 2002 emanat...
Published:
2003-07-28
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Abstract:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal
Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query
and reporting tools. The new name reflects that of its flag (...)
Excerpt related to
sap crm implementation lessons learned:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal Decisions
is an informati...
Published:
2001-04-10
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Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
sap crm implementation lessons learned:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
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Abstract:
HP is making strides in complying with Wal-Mart's RFID mandates. This article describes the key lessons learned. (...)
Excerpt related to
sap crm implementation lessons learned:
HP is making strides in complying with Wal-Mart's RFID mandates. This article describes the key lessons learned.
Published:
2004-10-20
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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
sap crm implementation lessons learned:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia,
which certainly still continues to differentiate its value proposition despite its smaller stature and quieter nature compared
to most of its adversaries. Most recently, it would be (...)
Excerpt related to
sap crm implementation lessons learned:
The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia,
which certainly still ...
Published:
2004-08-11
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
sap crm implementation lessons learned:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16