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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sage crm 7 2 support matrix


SaaS Buyer's Guide for Wholesale and Distribution
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk.

sage crm 7 2 support matrix  DigitalCheck Solution   QuickBooks, Sage, Exact Software, and spreadsheets were replaced with NetSuite ERP and Ecommerce. The NetSuite solution eliminated the need to maintain dedicated virtual private network (VPN) connections to remote users and offices. Digital Check was able to create an e-commerce site to sell inkjet cartridges, scanner cleaning supplies, and other scanner accessories directly, helping reduce costs to end-user customers. NetSuite dashboards give real-time, end-to-end visibility

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Hanging on the Telephone: Antivirus Cold-calling Support Scams


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CRM Essentials


CRM Essentials is a management consulting and advisory firm focusing on customer relationship management strategy and processes.

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Sage 500 ERP 2013 and Sage 100 ERP 2013 Are Generally Available


On December 13, 2012, Sage North America announced the availability of Sage 500 ERP 2013 (formerly Sage ERP MAS 500). The product’s new features and enhancements, and new mobile and cloud services, aim to help midsize customers increase productivity, simplify processes, and reduce costs across their business. Enterprises can now save time navigating processes with Visual Process Flows, which

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CRM Best Practices Adoption


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Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

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Sage 300 Online Is Available


One of the many announcements made at the annual multiday Sage Summit 2014 conference in Las Vegas was the general availability of a new cloud-based business management product, Sage 300 Online.

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Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

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Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

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Sage DacEasy


At the core of DacEasy is a series of fully integrated modules that give you vital information that's key to you successfully operating your business. Use them together or individually to fit your exact accounting requirements. DacEasy's modules include: General Ledger, Accounts Receivable, Inventory, Billing, Accounts Payable, Purchasing, Cash, Fixed Assets, Custom Report Writer, and Recurring.

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