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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » retain images of letters or e mails received from a customer in a customer correspondence archive


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

retain images of letters or e mails received from a customer in a customer correspondence archive  have no method to retain those email inquiries for future reference. The Response Manager Solution: Since Response Manager is intelligently and automatically re-routing the inbound email messages to the correct sales representative, you are eliminating the step of having a person manually re-routing the email messages, thereby saving both time and money. Utilizing the reporting engine of Response Manager, you are able to accurately show the average response time for each inquiry. By using Response Read More...
A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate
Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s

retain images of letters or e mails received from a customer in a customer correspondence archive   Read More...
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

retain images of letters or e mails received from a customer in a customer correspondence archive   Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

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How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

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Move from a
While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization

retain images of letters or e mails received from a customer in a customer correspondence archive  Business Value,IT spend,value creation,value definition,value delivery Read More...
Facing A Selection? Try A Knowledge-Based Matchmaker Part 2: A Timesaving Solution
Since a ''one-size-fits-all'' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22

retain images of letters or e mails received from a customer in a customer correspondence archive  TEC software evaluation,ERP selection process,core ERP functionality,mid-market ERP vendors,TEC''s Discrete Manufacturing ERP Knowledge Base,ramco systems,knowledge base,enterprise technology evaluations,selection project teams,evaluation process,selecting software vendors,strategic it acquisitions,software vendors,value added resellers,selecting complex systems Read More...
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

retain images of letters or e mails received from a customer in a customer correspondence archive   Read More...
TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center
Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30

retain images of letters or e mails received from a customer in a customer correspondence archive  DCIM, data center, data center infrastructure management, DCIM management, IT, IT infrastructure, APC by Schneider Electric, facility operations and maintenance, data center facility operations, data center PUE, PUE, data center cooling module, data center power and cooling infrastructure, traditional data center, containerized data center, data center TCO Read More...
I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer

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Configuration Guide: Managing Virtual Servers Using a Virtual Machine Manager and a Clustered File System
Virtual data centers must enable increased physical server use and central management of virtual machine infrastructure. A clustered file system, with a virtual

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App Development in a Mobile World: A CIO Handbook
As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid

retain images of letters or e mails received from a customer in a customer correspondence archive  enterprise mobility, enterprise mobility strategy, corporate mobility strategy, mobility opportunities, mobile apps, mobile commerce, mobile services, mobile security, mobile device management, MDM, mobile app deployment, mobile platform, SAP, SAP mobile solutions, MindShare Read More...
Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

retain images of letters or e mails received from a customer in a customer correspondence archive  best-in-class customer relationship management,cross-channel customer loyalty,best-in-class cusotmer experience management,retail crm best practices,best-in-class customer loyalty,360-degree view of the customer,360 degree view of the customer,crm best practices,360 degree view,customer management relationship,retail best practices,business relationship management best practices,customer retention best practices,customer management crm,crm customer management Read More...
Extending COBOL to SOA, Web Services, and Beyond: A Look at the Architecture with a Mainframe Perspective
In the rush to explore the “next big thing” in software technology, it’s easy to forget the huge investment you’ve already made in mainframe assets. These

retain images of letters or e mails received from a customer in a customer correspondence archive   Read More...
Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

retain images of letters or e mails received from a customer in a customer correspondence archive   Read More...

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