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Documents related to » professional crm program


Professional Services Organizations Automate their Processes
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

PROFESSIONAL CRM PROGRAM: Professional Services Organizations Automate their Processes Professional Services Organizations Automate their Processes Neil Stolovitsky - September 4, 2006 Read Comments Introduction In response to market demand, a relatively new software space aimed at professional services organizations has emerged as a viable software category. Viewed as Enterprise Resource Planning for People, this class of software is continuously redefining its parameters. Although professional services organizations were
9/4/2006

Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

PROFESSIONAL CRM PROGRAM: Evaluating Cloud-Based ERP for Professional Service Organizations Evaluating Cloud-Based ERP for Professional Service Organizations Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs the unique requirements of professional service automation the cloud considerations that PSOs must take into account
12/20/2010 3:00:00 PM

Professional Service Strategies that Win: Executive View of the Cloud
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information.

PROFESSIONAL CRM PROGRAM: Professional Service Strategies that Win: Executive View of the Cloud Professional Service Strategies that Win: Executive View of the Cloud Source: Technology Evaluation Centers Document Type: TEC Report Description: This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems.
2/14/2011 4:47:00 PM

Professional Service Strategies that Win: IT’s New Role in the Cloud
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to determine the best cloud-based solution for their needs.

PROFESSIONAL CRM PROGRAM: Professional Service Strategies that Win: IT’s New Role in the Cloud Professional Service Strategies that Win: IT’s New Role in the Cloud Source: Technology Evaluation Centers Document Type: TEC Report Description: Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools
2/14/2011 4:12:00 PM

Choosing the Best CRM for Your Organization
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM. It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance, application integration, and functionality. Find out how.

PROFESSIONAL CRM PROGRAM: Choosing the Best CRM for Your Organization Choosing the Best CRM for Your Organization Source: Oracle Document Type: White Paper Description: It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance,
11/9/2007 1:47:00 PM

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

PROFESSIONAL CRM PROGRAM: The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 Source: SAP Document Type: White Paper Description: In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria
9/1/2010 3:35:00 PM

Taking It to the Streets: A Guide to Wide Area Wireless for the Non-technical Business Professional
It s hard to go anywhere these days and not see ads for mobile wireless carriers. But the technology is so confusing and the choices so overwhelming, it can be impossible to know which solution to choose. Before making the wrong choice, it’s best to have a basic understanding of mobile wireless communication—how it is currently being used in the industry, and how it can benefit your organization in the future.

PROFESSIONAL CRM PROGRAM: for the Non-technical Business Professional Taking It to the Streets: A Guide to Wide Area Wireless for the Non-technical Business Professional Source: Intermec Document Type: Checklist/Guide Description: It s hard to go anywhere these days and not see ads for mobile wireless carriers. But the technology is so confusing and the choices so overwhelming, it can be impossible to know which solution to choose. Before making the wrong choice, it’s best to have a basic understanding of mobile wireless
7/25/2007 3:22:00 PM

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

PROFESSIONAL CRM PROGRAM: CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity Source: Entellium Document Type: White Paper Description: Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be
3/2/2007 5:37:00 PM

Aptean Announces Saratoga CRM 6.8.1 » The TEC Blog
Aptean Announces Saratoga CRM 6.8.1 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

PROFESSIONAL CRM PROGRAM: Aptean, CRM, customer relationship management, industry watch, Saratoga CRM 6.8.1, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-08-2013

How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

PROFESSIONAL CRM PROGRAM: | CRM Resources | Professional CRM Application | Host CRM Solution | CRM Applications Service | Business Consulting CRM | CRM Reference Application | Integrated CRM Software | CRM Capabilities | CRM Application Specialists | Innovative CRM Solution | CRM Application Performance | CRM Application Development | CRM Software Analysis | Complete CRM | Hosted CRM Software | Hosted CRM Solutions | Hosted CRM Service | Hosted-CRM Market | Hosted CRM Revenues | Hosted CRM Vendor | Hosted CRM Implementations |
11/27/2007 2:32:00 PM

Improving Customer Engagement with Social CRM » The TEC Blog
of how to be professional in customer relationships. Customer-facing individuals can display a methodical approach to dealing with problems and client frustration. While doing that, they could also consider leaving the door open for improvisation and “the ability to allow [an encounter] to fail [or] to not take the shape that [was] imagined,” as Manning says . A customer-facing employee may or may not be able to resolve or address the issue at hand. But, the encounter happens. To the customer, the

PROFESSIONAL CRM PROGRAM: customer engagement, social crm, social media, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-11-2012


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