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Document Management and Digital Asset Management Is There a Difference and What Might It Be?
As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite

pengertian customer relationship management  document management,content,on-line,digital,asset DAM,DM,digital asset management,content management Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » pengertian customer relationship management


Alfanar HR Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, introduces the alfanar human resources (HR) Management module for Microsoft

pengertian customer relationship management  human resources solution,workforce management,hr management,hr management software,hr management system,hr management systems,hr management degree,hr management training,hr management solutions,hr management consulting,hr management courses,hr management articles,strategic hr management,jobs in hr management,hr management consultants Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

pengertian customer relationship management  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

pengertian customer relationship management  business performance management,midmarket performance management,buisness performance solution,business intelligence solution,performance management business,business performance management software,business intelligence performance management,business performance management system,performance management business intelligence,business performance management solutions,performance management in business,business performance management tools,business performance management systems,business performance management consulting,retail business intelligence solution Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

pengertian customer relationship management  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

pengertian customer relationship management  Cash management,small to medium business,SMB,financial management,financial statements,income statement,balance sheets,statement of cash flows,cash management facilities,cash inflows,cash outflows,liquidity crunch,enterprise resource planning,ERP,accounting functions Read More...
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

pengertian customer relationship management  workforce management jobs,workforce management tools,retail management program,mba retail management,workforce management systems,workforce management solution,retail management degree,retail management online,retail management positions,retail management school,total workforce management,contact center workforce management,contingent workforce management,retail management development,retail management programs Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

pengertian customer relationship management  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More...
Talent Management Best Practices in 2010
Download your copy of the Aberdeen report Cracking the Code for Talent Management.

pengertian customer relationship management  talent management best practices 2010,talent,management,best,practices,management best practices 2010,talent best practices 2010,talent management practices 2010,talent management best 2010,talent management best practices. Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

pengertian customer relationship management  knowledge management,knowledge manager,management,management skills,strategic management,project management,business management,management consulting,performance management Read More...
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

pengertian customer relationship management   Read More...
The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

pengertian customer relationship management  channel management,report,partners,customers,multi-partner management,channel conflict,inventory management,returns management,channel management technologies,best practices Read More...
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

pengertian customer relationship management  vulnerable to dissatisfaction, financial penalties, and even lost business. Customer expectations, after all, have risen significantly in recent years. Industry analysts now discuss the necessity of delivering on the perfect order —the right product at the right time at the right price. Unfortunately, many distributors now struggle mightily to meet these expectations, particularly as stock levels drop in relation to diminishing working capital. To fulfill orders swiftly and accurately without loading Read More...
SimplyDigi LMS for Learning Management Systems Product Certification Report
SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The

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Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

pengertian customer relationship management  data management analysis software selection,data analysis management solution evaluation,compare most accurate data tools, statistics application selection,statistical methods,improve data management and analysis,rfp to manage data,ecm software evaluation,information security is,compare information security systems,document management systems,dms,dms selection,is solution comparisons,product information management solution selection,pim,enterprise content management ecm,electronic media files,pim solution selection,compare top access control files software,security,evaluate data delivering systems,business analysis reports,dmag,analyse statistics,methodology,evaluate information security systems. Read More...
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