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Abstract:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Excerpt related to
oracle product line customer relationship management:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Published:
2005-12-06
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Excerpt related to
oracle product line customer relationship management:
... acquired the Spanish CCS ERP product line a year ...
selling, implementing and supporting Oracle Siebel and ... as well as the original product
underpinning Agresso ...
Published:
2008-01-28
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Abstract:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida. (...)
Excerpt related to
oracle product line customer relationship management:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applic...
Published:
1999-09-29
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Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
oracle product line customer relationship management:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
oracle product line customer relationship management:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
oracle product line customer relationship management:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft? (...)
Excerpt related to
oracle product line customer relationship management:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that ...
Published:
2005-05-31
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Abstract:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications
division and has hinted that it may reduce the unit (...)
Excerpt related to
oracle product line customer relationship management:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a sol...
Published:
2000-04-24
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
oracle product line customer relationship management:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
oracle product line customer relationship management:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal
of diplomatic customer management and savvy engineering. (...)
Excerpt related to
oracle product line customer relationship management:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue source...
Published:
2005-05-30
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
oracle product line customer relationship management:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
oracle product line customer relationship management:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Oracle’s focus on software application markets is impacting its Database business. Recently SAP AG and Siebel Systems, i2
Technologies, Inc., and PeopleSoft have also chosen IBM’s DB2 Universal Database as their preferred database for developing
current and future applications, and as their preferre (...)
Excerpt related to
oracle product line customer relationship management:
Oracle’s focus on software application markets is impacting its Database business. Recently SAP AG and Siebel Systems, i2
Technologies, Inc., and...
Published:
2000-08-07
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Abstract:
Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the
system of record elements in application suites by applying infrastructure technologies to correlate real-time events for
improved decision-making. (...)
Excerpt related to
oracle product line customer relationship management:
Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the
system of record element...
Published:
2005-03-16
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Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
oracle product line customer relationship management:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
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Abstract:
On December 14, Oracle Corporation announced record second quarter results for the period ended November 30, 1999. For the
quarter, net income increased 40% to $384 million, or $0.26 per share, while total revenue grew to $2.3 billion. This compares
to net income of $274 million, or $0.19 per share, and (...)
Excerpt related to
oracle product line customer relationship management:
On December 14, Oracle Corporation announced record second quarter results for the period ended November 30, 1999. For the
quarter, net income inc...
Published:
2000-01-03
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Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
oracle product line customer relationship management:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
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Abstract:
While Oracle's declining revenue and profit continue across main businesses, SAP and Siebel have been extending their leads
in respective enterprise application markets, while PeopleSoft has been anticipating turning on the overtaking flashing indicators. (...)
Excerpt related to
oracle product line customer relationship management:
While Oracle's declining revenue and profit continue across main businesses, SAP and Siebel have been extending their
leads in respective enterpri...
Published:
2002-04-12
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Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
oracle product line customer relationship management:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16