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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 online access to and download of marketing collateral brochures white papers product pricing etc

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » online access to and download of marketing collateral brochures white papers product pricing etc

Enterprise Marketing Management (EMM)


The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.

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Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

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Premium Product Manager


Premium Product Manager solution helps organizations manage their sales and product information in a single database. All product information is consolidated on one platform, and the information made available in real time so it can be used in any output media or sales channel. Its features include data extraction, data import, data maintenance, traceability, and workflow management.  

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Product Lifecycle Management: Expediting Product Innovation


The highly competitive product manufacturing market makes true product lifecycle management (PLM) inevitable. PLM helps companies map product requirements to features, obtain control over product data, preserve product knowledge assets, and enter into the new paradigm of modular product development.

online access to and download of marketing collateral brochures white papers product pricing etc  PLM,product lifecycle management,product design,design process,requirements management,CAD data management,time-to-market,concurrent engineering,serial engineering,engineering data control,modular product development Read More

Thriving in Crisis: How to Effectively Manage a Product Recall through IT


Though product recalls are never desired, they do happen. Your company’s response can make the difference between being the role model and losing market share or even being displaced from the market. In this white paper, PM War Stories, in collaboration with Pronto Software, examines how to effectively manage a product recall to mitigate liabilities, protect your brand and turn the crisis into an opportunity. Read more.

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Types of Project Management Communication: Part One of a Three-part Series


As with almost every business activity, the importance of communication cannot be overstated when managing projects. Examining the various phases of project management, it’s easy to see the importance of all types of communication at each phase. By taking a closer look at the main phases of project management listed below, we will discuss strategies to obtain both internal and

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Pricing Management Vendor Must Show Proven Payback from Clients


Vendavo’s recent growth is due to its reseller partnership with SAP, and the segmentation and optimization functionalities of its pricing solutions. But the vendor needs to stay on its toes, at least until its role in lifting almost every client profit margins is proven.

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Turn the Social Data Flood into Solid Marketing Decisions


Improve customer satisfaction, identify trends, and make smarter marketing decisions with IBM Social Media Analytics.

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aPriori Brings BI to Product Costing


aPriori has announced the general availability of Cost Insight, a new business intelligence (BI) capability that delivers timely and actionable product cost and profitability data to engineering, manufacturing, and sourcing managers and executives in a self-service manner.

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What Brings Customers Closer to Your Product Development?


Bringing all product stakeholders in a tighter loop within the entire product life cycle is one of the main strategies of the product lifecycle management (PLM) methodology. Following this idea, letting the customers (those who pay for and/or use the product) get involved as early as possible in the product design and development phases provides many benefits, including: more ideas for innovation,

online access to and download of marketing collateral brochures white papers product pricing etc  3DVIA Live ) for online collaboration purposes. In addition, there are free 3-D modeling applications available for the consumer market (e.g., 3DVIA Shape , also from Dassault Systèmes). Even better, 3-D can now go mobile. When I was at Dassault Systèmes DEVCON 2009 two weeks ago, the development team showed the 3-D capabilities (displaying 3-D models) of an iPhone. If you want to know more detail, this blog post gives an interesting example showing how convenient mobile 3-D can be for consumers. Web Read More

Protect Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy


Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated into holistic strategies that include proactive measures to assess risk and prevent costly quality assurance (QA) events like product recalls. Learn how you can develop a product safety master plan that reduces risk, protects products, and improves profitability.

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Accept Corporation Accept360 v7.0 Product Development and Portfolio Management Product Certification Report


Accept360 by Accept Corporation is now TEC Certified for online evaluation of product development and portfolio management solutions in the Product Lifecycle Management (PLM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Case Study: Advantage Sales & Marketing LLC


Advantage Sales & Marketing (ASM) didn’t become a national company until six years ago. Before then, it was a group of 26 regional brokers with the challenge of getting separate businesses to act like one company. Learn how ASM found a comprehensive and efficient learning and talent management solution that fostered collaboration among its distributed workforce and unified several areas of human resources (HR).

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Repcon Pricing & Quoting


Our web interface centralizes all the information necessary to generate quotations, orders, product configurations, documents, material structure and manufacturing routes so you can access it from anywhere in the world and at any time.  With Repcon Pricing & Quoting you will increase the number of quotations, increase the number of quotes that become firm orders, reduce the time of the sales process and reduce the cost of manufacturing products the client has not ordered. Because company products are on a catalogue on the web, new sales channels can be opened (internet,  distributors).  The main features of Repcon Pricing & Quoting are the following: • Complete quotation and order management • Price management • Complex product configuration • 2D and 3D computer aided visualization and configuration • Document generation: Word, Excel, pdf, xml, dwg… • ERP and CRM integration • Generating a Bill Of Materials (BoM) and manufacturing routes • Multilanguage • Multidevice

online access to and download of marketing collateral brochures white papers product pricing etc  Pricing & Quoting Our web interface centralizes all the information necessary to generate quotations, orders, product configurations, documents, material structure and manufacturing routes so you can access it from anywhere in the world and at any time.  With Repcon Pricing & Quoting you will increase the number of quotations, increase the number of quotes that become firm orders, reduce the time of the sales process and reduce the cost of manufacturing products the client has not ordered. Because Read More

NuViewHR product suite


NuViewHR is a Web-native human resources (HR) management solution that for administering HR and benefits programs, recruiting, training and development, and performance monitoring using self-service. NuViewHR modules include the following: HR and Benefits Administration Compensation Management Employee Self-service (ESS), Management Self-service (MSS), and Candidate Self-service (CSS) Recruiting Management Training Administration Performance Management Succession Management Time Entry Reporting and Metrics Payroll NuViewHR can be configured to meet the needs of a variety of organizations and industries. Customers can add fields and tables to the centralized database, and all fields can be included in reports, used in ad-hoc queries, used as selection filters, and/or exported to other applications. NuViewHR can be used for internal reporting, as well as government compliance reporting.    

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