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Résumé:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Extrait du document concernant
oncontact crm:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Date publiée:
2008-09-29
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Résumé:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Extrait du document concernant
oncontact crm:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Date publiée:
2008-09-29
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Résumé:
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship
management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise
applications that take years to implement. This (...)
Extrait du document concernant
oncontact crm:
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship
management (CRM) ...
Date publiée:
2010-03-11
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Résumé:
To find out, simply use. TEC's ERP comparison reports to compare any three ERP manufacturing solutions of your choice. (...)
Extrait du document concernant
oncontact crm:
... Microsoft Dynamics CRM, Exact Software e-Synergy, Aplicor, Sugar Professional, Maximizer
CRM, SYSPRO CRM, Microsiga Protheus, Oncontact CRM, Entrepid's
Power ...
Date publiée:
2010-03-11
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Résumé:
To find out, simply use. TEC's ERP comparison reports to compare any three ERP manufacturing solutions of your choice. (...)
Extrait du document concernant
oncontact crm:
... Microsoft Dynamics CRM, Exact Software e-Synergy, Aplicor, Sugar Professional, Maximizer
CRM, SYSPRO CRM, Microsiga Protheus, Oncontact CRM, Entrepid's
Power ...
Date publiée:
2010-03-11
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Résumé:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful CRM Implementation. When selecting or implementing a customer relationship management (CRM) solution,
a mistake or error in judgment can be extremely costly. Th (...)
Extrait du document concernant
oncontact crm:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful C...
Date publiée:
2010-03-11
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Résumé:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Extrait du document concernant
oncontact crm:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Date publiée:
2002-08-16
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Résumé:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Extrait du document concernant
oncontact crm:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Date publiée:
2002-03-08
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Résumé:
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In
Relation To CRM System. Your company has just selected a new customer relationship management (CRM) system for your company.
Congratulations should be in order. However, your work has (...)
Extrait du document concernant
oncontact crm:
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In
Relation To CRM System. Y...
Date publiée:
2010-03-11
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Résumé:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Extrait du document concernant
oncontact crm:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Date publiée:
2004-11-09
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Résumé:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Extrait du document concernant
oncontact crm:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Date publiée:
2002-08-16
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Résumé:
We have all heard the phrase: “garbage in, garbage out.” When any company evaluates a customer relationship management (CRM)
system, this is always one of the first expressions to come up. And yet we see company after company for which this is the
exact problem. How can you make sure that this doesn (...)
Extrait du document concernant
oncontact crm:
... Source: Oncontact Software. Document Type: White Paper Description: We have all ...
When any company evaluates a customer relationship management (CRM) system, this ...
Date publiée:
2010-03-11
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Résumé:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Extrait du document concernant
oncontact crm:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Date publiée:
2002-03-08
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Résumé:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Extrait du document concernant
oncontact crm:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Date publiée:
2003-05-28
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Résumé:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
Extrait du document concernant
oncontact crm:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
Date publiée:
2002-12-25
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Résumé:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Extrait du document concernant
oncontact crm:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Date publiée:
2001-09-05
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Résumé:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM
to c-level management. (...)
Extrait du document concernant
oncontact crm:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process...
Date publiée:
2006-11-23
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Résumé:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Extrait du document concernant
oncontact crm:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Date publiée:
2004-11-08
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Résumé:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Extrait du document concernant
oncontact crm:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Date publiée:
2001-11-02
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Résumé:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Extrait du document concernant
oncontact crm:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Date publiée:
2003-02-15