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Software Functionality Revealed in Detail
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 microsoft dynamics crm consulting


The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

microsoft dynamics crm consulting  Lesser-Known (Social) Facts about Microsoft Dynamics CRM In TEC ’s 2010 blog series on Microsoft Dynamics CRM , I discussed the ongoing upbeat state of affairs of the Microsoft product, and described it as one of the best-performing products within the entire Microsoft Corporation as of late. In a nutshell, in 2009, the customer relationship management (CRM) product, then at its fourth major release, grew notably and surpassed 1 million licensed users. In 2011, the product crossed the “2 million

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » microsoft dynamics crm consulting

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2


Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s customer relationship management (CRM) offering has become attractive to

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Woodcraft Supply Picks enVista to Implement Microsoft Dynamics AX ERP


Woodcraft Supply, one of the oldest and largest suppliers of quality woodworking tools and supplies in the United States, recently selected the Microsoft Dynamics AX solution to replace its 20-year-old legacy business solutions. enVista, a supply chain consulting and IT services firm, was selected to design and implement the solution.

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HP Plus Microsoft Dynamics ERP/CRM—Offering Better Digital-First Experiences


HP and Microsoft have tag-teamed to produce Microsoft Dynamics ERP and CRM solutions in the cloud for automotive, public sector, and financial services industries that aim to improve customer digital interactions. Read P.J.'s take on the partnership and the benefits customers can expect to gain.

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Global Platforms Unveiled at Microsoft Dynamics Convergence 2013 EMEA


Some of the facts given to industry analysts (under a vow of silence) by Microsoft executives at the recent Microsoft Dynamics Fall Analyst Event (FAE) 2013 in October 2013 were soon after unveiled to the public at the company’s reportedly sold-out Microsoft Dynamics Convergence 2013 EMEA conference in Barcelona, Spain in November 2013.

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Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

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Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

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Dynamics NAV


Microsoft Dynamics® NAV 2009 is a complete business management solution that helps people work faster and smarter and gives businesses the flexibility to adapt to new opportunities and growth. The 2009 release offers breakthrough user experience and technology innovations while maintaining the simplicity that has always been a core value of this solution. With Microsoft Dynamics NAV 2009, businesses can: Provide streamlined access to relevant tasks and information with Role Centers that help people work more effectively. Improve agility with enhanced flexibility to adapt to meet changing needs. Connect Microsoft Dynamics NAV easily to a wide range of applications and data sources.

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

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IAG Consulting


We are business analysts that specialize in dramatically accelerating the business requirements collection, documentation and consensus building process. In over 70 engagements with companies like American Airlines, Transcontinental and Scotia Financial Group, we have helped to cut the time to elicit requirements from stakeholders by over 50%. Our team helps clients to get stakeholder consensus on needs, lock this agreement on requirements, and gain greater scope control on projects. Our services include: - Business case and scope building for implementation planning - Accelerated detailed requirements elicitation and documentation - RFI/RFP issuance and gap assessment - Business analyst services - Project and contractor management - Business analyst training and mentoring programs

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