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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

microsoft crm tools  Lesser-Known (Social) Facts about Microsoft Dynamics CRM In TEC ’s 2010 blog series on Microsoft Dynamics CRM , I discussed the ongoing upbeat state of affairs of the Microsoft product, and described it as one of the best-performing products within the entire Microsoft Corporation as of late. In a nutshell, in 2009, the customer relationship management (CRM) product, then at its fourth major release, grew notably and surpassed 1 million licensed users. In 2011, the product crossed the “2 million Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » microsoft crm tools


TEC to Present at Microsoft Dynamics AX | CRM Industry Summit 2014
Technology Evaluation Centers (TEC), the world’s largest provider of online enterprise software comparison and selection tools, will host three 45-minute

microsoft crm tools  to Present at Microsoft Dynamics AX | CRM Industry Summit 2014 TEC to host sessions for over 500 Microsoft Dynamics executives and partners to share insights and competitive positioning of Dynamics AX and Dynamics CRM gained from real-world selection projects. Montreal, Canada (January 29, 2014) — Technology Evaluation Centers (TEC), the world’s largest provider of online enterprise software comparison and selection tools, will host three 45-minute sessions for Microsoft Dynamics executives and Read More...
Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights
Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop

microsoft crm tools  Dynamics. Visualize Sales Opportunities Microsoft CRM offers numerous ways to take advantage of integration with Microsoft Office to increase your ability to analyze information and make better informed decisions. By accessing Microsoft CRM information in Excel, you have the ability to visually understand sales information, discover trends and drill into exceptions. Figure 15: Understand and visualize your opportunity pipeline using Microsoft CRM with Excel, helping you discover important trends and find Read More...
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

microsoft crm tools  free months of the Microsoft CRM Online service when they sign up for an annual contract. But even after that period, Microsoft says it's providing at least 30 percent cheaper service than these two competitors, and in a pay-as-you-go manner (rather than with the annual upfront pre-payment that the competitors demand). Free offline access in  Microsoft Outlook  and free Mobile Express are other incentives, while eligible enterprise customers can qualify for partner implementation services vouchers. Read More...
Scala and Microsoft Become (Not So) Strange CRM Bedfellows
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the

microsoft crm tools  work together on developing Microsoft CRM for commercial release by Scala as iScala CRM , a new product that Scala will offer to its global customers as part of its iScala ERP product as an integrated solution for the enterprise. With iScala CRM, Scala will try to leverage the proven capabilities of its ERP offering with functionality such as multi-currency capability, international tax calculations (e.g., value added tax (VAT)) and business intelligence (BI) that should meet the needs of Scala's Read More...
YOur CRM Solution in Our 2011 CRM Buyer's Guide
Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

microsoft crm tools  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

microsoft crm tools  Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Event Summary According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North America as well as the development Read More...
Microsoft Dynamics NAV and GP Join the Cloud ERP Fray
Hinted at during Microsoft Convergence 2013 back in March, the Microsoft Dynamics team has finally announced the availability of Microsoft Dynamics NAV and

microsoft crm tools  Fray Hinted at during Microsoft Convergence 2013 back in March, the Microsoft Dynamics team has finally announced the  availability of Microsoft Dynamics NAV and Microsoft Dynamics GP on Windows Azure through Microsoft partners. This means that Microsoft Dynamics GP and NAV customers can now work with their local Microsoft partners to get their business solutions in the cloud, and know that their solution is hosted on a secure enterprise-class cloud infrastructure. This arrangement also opens new Read More...
Maximizer CRM
Maximizer CRM is an integrated sales, marketing, and customer service and support management solution accessible via multiple platforms: Web, mobile, and

microsoft crm tools  CRM Maximizer CRM is an integrated sales, marketing, and customer service and support management solution accessible via multiple platforms: Web, mobile, and desktop. It offers simple-to-use list-based views, with customizable column setups and reports to display all the important details of each contact on one screen. It is easily configurable for organizations in any industry and is a key tool to optimize sales processes, enhance marketing initiatives, and improve customer service. Maximizer Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

microsoft crm tools  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

microsoft crm tools  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

microsoft crm tools  FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More...
Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

microsoft crm tools  On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for businesses. Read More...
How ERP and CRM Solutions Can Save You Money
Simply visit microsoft's dynamics ERP and CRM resource center to find out how microsoft dynamics can help your business prosper in a difficult econ...

microsoft crm tools  economy demo and evaluate Microsoft ERP and CRM products so you can see for yourself how easily they work with your business It isn't an easy business climate, but there are things you can do to improve your company's situation. One of them is to look into how Microsoft Dynamics can help your company succeed in difficult times. Visit the Microsoft Dynamics online resource center at http://www.dynamicsmea.com/ today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: Read More...
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