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Abstract:
Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly
errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make
it available whenever needed. Find out how the new online s (...)
Excerpt related to
microsoft crm software online:
Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive
Up-sell Opportunities. Source: Microsoft. Document Type ...
Published:
2010-03-11
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Abstract:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship management (CRM) and its benefits. These articles are usually targeted towards large organizations, and don’t
focus on the needs and objectives of small business own (...)
Excerpt related to
microsoft crm software online:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship manageme...
Published:
2010-03-11
-
Excerpt related to
microsoft crm software online:
... The price of a Microsoft Dynamics CRM 4.0 [evaluate this product] on-premise
software instance will vary with the specific solution scope. ...
Published:
2010-03-01
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Abstract:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange
Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix,
salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to
microsoft crm software online:
... 18 customer relationship management (CRM) solutions—CDC Software, Chordiant
Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite,
Oracle ...
Published:
2010-09-01
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Abstract:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s
lesser-known facts, including new social collaboratio (...)
Excerpt related to
microsoft crm software online:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM...
Published:
2011-10-31
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Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Excerpt related to
microsoft crm software online:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17
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Abstract:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Excerpt related to
microsoft crm software online:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Published:
2011-01-28
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
microsoft crm software online:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
microsoft crm software online:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
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Abstract:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO. (...)
Excerpt related to
microsoft crm software online:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s a...
Published:
2000-07-05
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Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
microsoft crm software online:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
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Abstract:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions,
Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your
comments and questions at showdown@technologyevaluati (...)
Excerpt related to
microsoft crm software online:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft
Dynamics CRM an...
Published:
2009-05-15
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Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
Excerpt related to
microsoft crm software online:
Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online.
Source: Microsoft. Document Type: Case Study Description ...
Published:
2010-03-11
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Abstract:
Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships
and enhance their brand. To manage this conversation effectively, you need solutions that help you capture and analyze a massive
amount of social media data and prepare an appr (...)
Excerpt related to
microsoft crm software online:
Retailing in a Social Media World: Connect with Shoppers to Boost Market Share. Source: SAP. Document Type: White Paper Description
...
Published:
2011-03-15
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Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
microsoft crm software online:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
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Abstract:
While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers
are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences
with social networking sites. Learn how companies (...)
Excerpt related to
microsoft crm software online:
... Learn how companies are working with software vendors to incorporate advanced technologies
into its e-commerce and e-service platforms. ...
Published:
2010-09-01
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Abstract:
To find out, simply use. TEC's ERP comparison reports to compare any three ERP manufacturing solutions of your choice. (...)
Excerpt related to
microsoft crm software online:
... SYSPRO CRM, Microsiga Protheus, Oncontact CRM, Entrepid's Power
... FlexiFinancials Suite by Flexi Software, various systems by Microsoft
including Office ...
Published:
2010-03-11
-
Excerpt related to
microsoft crm software online:
... offers services for On-Demand CRM Software Solutions around ...
You did not misread Oracle CRM customer base of ... many people work in the Microsoft
Dynamics group at ...
Published:
2010-02-15
-
Excerpt related to
microsoft crm software online:
... Microsoft’s independent software vendor (ISV) partners have to license
the platform only once ... The price for Microsoft Dynamics CRM, with relatively
...
Published:
2010-03-26
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
microsoft crm software online:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05