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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 maximizer or sales force crm relationship management or dynamics e commerce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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Documents related to » maximizer or sales force crm relationship management or dynamics e commerce

Software as a Service beyond Customer Relationship Management and Sales


Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

maximizer or sales force crm relationship management or dynamics e commerce  as a Service beyond Customer Relationship Management and Sales Introduction Despite the fact that this seems to be the focus of Microsoft ''s, SAP ''s, and even Salesforce.com ''s software as a service (SaaS) initiatives, surveys conducted by renowned analyst houses suggest that the more widespread use of technology accessible services through a Web browser is not necessarily centered on customer relationship management (CRM) or sales force automation (SFA) solutions, which focus on sales leads and Read More

Customer Relationship Management Strategies Part One: Changing Your Approach


Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However, without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success and full potential from their CRM system.

maximizer or sales force crm relationship management or dynamics e commerce  Relationship Management Strategies Part One: Changing Your Approach Introduction When most people think of enterprise systems they imagine huge racks of server, large memory banks, and an IT department of hundreds of employees or they picture project plans that can fill a three-ring binder and has implementation time that spans years. Customer relationship management (CRM) systems are thought to be the domain of large international corporations and considered overkill for mid-market companies. Read More

A Lexicon for Customer Relationship Management Success


Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

maximizer or sales force crm relationship management or dynamics e commerce  Lexicon for Customer Relationship Management Success User Dissatisfaction with Customer Relationship Management The customer relationship management (CRM) industry is approaching a ten year anniversary. Despite its longevity, there continues to be a pervasive sense of dissatisfaction within the end user community relative to CRM''s perceived delivered value. There are three fundamental factors contributing to this: The industry fails to articulate a clear picture of the value it provides outside of the Read More

Great Plains Unveils New E-Commerce Solution


eSell is targeted at businesses looking for a quick road to the Internet.

maximizer or sales force crm relationship management or dynamics e commerce  Plains Unveils New E-Commerce Solution Great Plains Unveils New E-Commerce Solution S. McVey - December 6, 2000 Event Summary Mid-market ERP vendor turned e-business solutions provider Great Plains has announced eSell , a new e-commerce solution designed for businesses needing a fast, easy and economical way to bring their businesses to the Internet. eSell will enable both business-to-business and business-to-consumer sales via the Internet and offers pre-configured hooks to other parts of Great Pla Read More

Customer Relationship Management Strategies Part Three: Achieving and Maintaining the Competitive Edge


Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and customer satisfaction, will help you realize the benefits of a CRM system.

maximizer or sales force crm relationship management or dynamics e commerce  Relationship Management Strategies Part Three: Achieving and Maintaining the Competitive Edge Achieving and Maintaining Competitive Advantage Once you have decided to modify your approach towards customer interactions, you will once again have to take a step back and look at your company from a market perspective. In this section we will discuss strategies on how to achieve and maintain a competitive advantage. If your company has been in business for any significant amount of time, you know who Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

maximizer or sales force crm relationship management or dynamics e commerce  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More

Applying an Economic Model to IT Management: Operations Management in the Virtual Data Center


Virtualization systems have been replacing traditional, silo-based IT architectures to consolidate resources and workloads, but virtualization requires resource and performance management technologies designed to handle dramatically different, complex behaviors. This white paper describes a supply chain economy approach, which combines monitoring, analytics, and actions to enable proactive virtualization management.

maximizer or sales force crm relationship management or dynamics e commerce  virtualization management, virtualization systems, resource and performance management Read More

Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3


Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing, transportation business intelligence transportation operational planning rail transportation workflow and event management

maximizer or sales force crm relationship management or dynamics e commerce   Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

maximizer or sales force crm relationship management or dynamics e commerce  customer relationship management solution,mobile crm,cloud crm,social crm,cloud based crm,social media crm,windows mobile crm,cloud crm solutions,mobile crm software,crm mobile,crm cloud,crm windows mobile,social crm vendors,social crm tools,crm cloud computing Read More

Dynamics West


Dynamics West features a team of professionals and consultants with proven expertise and a Microsoft Competency in implementation, deployment, customization and maintenance of Microsoft Dynamics NAV. Microsoft Dynamics NAV has a great potential in terms of allowing you to do your business processes your way. Our implementers are trained to use Dynamics' superior customization features to make things easier, faster and familiar. If you're looking for a software solution and you're also looking for a way to evaluate which one is best, Dynamics West can help. There is almost always a good fit that can be made when it comes to Microsoft Dynamics NAV, and to find the best fit you have to find the best partner. Our people have more experience in the software delivery field that most. In fact, both our head trainer and our chief architect are published authors.We want a relationship, not just a sale. Unlike other resellers that sell and deliver Microsoft Dynamics NAV, Dynamics West offers only highly experienced personnel who deliver a more thorough, well planned installation on time and on budget that minimizes unseen costs of software conversions. We will not oversell you and we will not undersell you. We will work with you during the discovery process to identify how NAV can meet your needs while giving you visible ROI. When you make the decision to buy from us you will have confidence that we both understand exactly what was agreed upon. Our goal is to keep your business long after your implementation, to be there with you as your business adapts and grows. To this end our project managers will make sure that everything that is being done makes sense and is the smart thing to do in the long run. All in all, when you come to Dynamics West you are coming into a partnership all the way from the sale to the service, and it's our goal to make that a lasting one.

maximizer or sales force crm relationship management or dynamics e commerce  inventory control software,accounting software,business software,business solutions,distribution software,Dynamics NAV,Enterprise resource planning,ERP business solution,ERP solution,financial management software,inventory management software,inventory software,manufacturing ERP software,manufacturing software,Microsoft Business Solutions,Microsoft Dynamics NAV,Microsoft Navision,Navision partner,Navision solution center,supply chain management software,warehouse software Read More

Blackboard Learn 9.1 for Learning Management Certification Report


Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Sterling Commerce, an AT&T company


Sterling Commerce, a subsidiary of AT&T, Inc. (NYSE:T) is a provider of business-to-business (B2B) commerce solutions, with more than 29,000 companies using Sterling Commerce Solutions worldwide. The company’s software and services aim at improving current processes or deploying new business processes through integration efforts between applications, external partner systems, and people. With almost thirty years of experience serving tens of thousands of customers in a range of industries, Sterling Commerce is a top 25 software company. The vendor is headquartered in Columbus, Ohio (US).

maximizer or sales force crm relationship management or dynamics e commerce  Commerce, an AT&T company Sterling Commerce, a subsidiary of AT&T, Inc. (NYSE:T) is a provider of business-to-business (B2B) commerce solutions, with more than 29,000 companies using Sterling Commerce Solutions worldwide. The company’s software and services aim at improving current processes or deploying new business processes through integration efforts between applications, external partner systems, and people. With almost thirty years of experience serving tens of thousands of customers in a Read More

IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

maximizer or sales force crm relationship management or dynamics e commerce  it management development software selection, evaluate it management and development solutions, top software selection for it manager, it management development application comparisons, select it management development solution, software for managing information technology infrastructure, manage information technology infrastructure, information technology manager development, information technology management devellopment, manage software hardware devlopment, information technology mangement process, methodologies to manage, business project best practices, business project systems selection, return on investment roi, is information security, outsourcing services. Read More

deFacto Performance Management: Enterprise Performance Management Redefined


In this product analysis report, TEC analyst Jorge Garcia takes an in-depth look at the deFacto enterprise performance management (EPM) solution in the context of today's EPM landscape. The report covers an introduction to deFacto and its approach to EPM, deFacto product highlights, and a general look at EPM and its history, role, importance, and value in modern enterprises.

maximizer or sales force crm relationship management or dynamics e commerce  enterprise performance management, EPM, BPM, business performance management, BI, business intelligence, enterprise performance Read More