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Maximizer CRM Version 11 Highlights
Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It
supports Firefox for Windows, Mac, and Linux. From a functional point of view, here are some of the highlights of the new version: • Sales quota management allows end users and managers to define, track, and observe quotas, trends, etc., using dashboards customized by user roles. • Formula fields defined by users can be used to calculate values from two or more user-defined fields, for more robust profiling and reporting. • Sales opportunity monitoring can be used to set-up alerts, send
CRM for Financial and Insurance Markets RFI/RFP Template
Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons...
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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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The Importance of Server Robustness in CRM
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on
easily accessed by Windows, Mac, or Linux through internet access. Batch updates can be used to integrate data from non-OS/400 based applications. The solution also allows the use of Web services allowing access to services from third party providers such as MapQuest or Google. One of the greatest features of Wintouch is its Green Screen Emulation, claims Rich Hall , Touchtone's vice-president of sales and marketing. For those addicted to AS/400 green screen emulation, Wintouch provides an integrated
Ask the Experts: Is Hosted CRM Really the Right Option for You?
We submitted this question to our analyst team to get their collective opinion. Read on to find out what they had to say.Leslie SatensteinWith the advent
• Any operating system (Mac, Linux, XP, Vista) that can host a Web browser can be used as the application interface. CRM hosting is a business that allows one company to provide an application at lower cost than having the same application executing on a local system. The support costs are shared amongst the clients and the host, the licensing costs for the host are lower because of economies of scale, and the client thus benefits. Remote hosting does and will work for most companies because the data
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's
, Linux, Unix and Mac OS (wow and cool, since Microsoft Dynamics CRM supports only Windows); Support for multiple databases, including Oracle, IBM DB2, MySQL and Microsoft SQL Server (again, Microsoft Dynamics CRM supports only SQL Server); A right-priced and better feature/function match-up to mid-market service company requirements versus those of market leaders more oriented to tier one or manufacturing companies; and Agresso’s customary lower total cost of ownership (TCO), while pre- and post-
xTuple Ends 2012 on a High Note
In the final days of 2012, xTuple, a commercial open source enterprise resource planning (ERP) company that works with a global community of tens of thousands
for Microsoft Windows, Apple Mac, Linux , and mobile, as well as flexible licensing and pricing options. But the Release 4.0 marks a milestone for the commercial open source ERP vendor. For one, the classic xTuple Desktop client in 4.0 features more than 400 new enhancements—including a new Social Desktop featuring integrated intra-company Instant Messaging (IM), Cost Plus Pricing, Enhanced Job Costing, and significant enhancements to Projects and CRM. Moreover, version 4.0 also includes the
NetSuite is a cloud customer relationship management (CRM) solution that delivers a real-time 360-degree view of your customer experience, from lead and
CRM+ NetSuite is a cloud customer relationship management (CRM) solution that delivers a real-time 360-degree view of your customer experience, from lead and opportunity through to sales order management, upsell, renewals, and service. In addition to advanced sales force automation (SFA), customer support, and marketing automation, NetSuite CRM+ delivers capabilities well beyond those offered by traditional CRM systems, including quotes, order management, commissions, sales forecasting, and
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business
CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize
Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.
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Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial
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Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features
CRM Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, sticky notes features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self
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CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with
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CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.
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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of
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