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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 integrate with the product catalog to access the latest products and packages

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Ariba's 15-Year Journey into the B2B Commerce Cloud


Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network trading community to help businesses connect with each other and with suppliers. TEC Principal Analyst P.J. Jakovljevic reviews Ariba's 15-year history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions.

integrate with the product catalog to access the latest products and packages  quick to deploy and integrate with existing ERP and other software systems, enabling companies to deliver rapid and sustainable results. Ariba’s Solutions beyond Buying Given Ariba’s procurement origins, it is no wonder that its solution set for buyers is the most comprehensive and mature. Recently, however, Ariba has delivered a number of solutions for sellers , starting with the Ariba Contract Management for Sales Contracts Solution . The solution covers the spectrum of a contract’s lifecycle, Read More

From QuickBooks to ERP: A Road Map for Growing Small Businesses


The basic spreadsheet and accounting programs you’ve relied on ’til now won’t help your growing business eliminate decision-making bottlenecks, reduce IT costs, increase productivity, or improve the customer experience. To do all that requires an enterprise-wide, integrated software system. Learn how an integrated system can help take your business to the next level, and how to ensure you get the right system for you.

integrate with the product catalog to access the latest products and packages  prioritize shipments and then integrate with popular shipping manifests. Integrated solutions also help simplify key processes such as drop shipments and blind shipments, as well as just-in-time inventory management. Integrated solutions automatically prompt users to generate a purchase order at the same time sales are entered. Product and quantity details are copied directly to the purchase order to save time and ensure the right product gets delivered. Drop ship purchases orders can be generated in a Read More

17 Rules of the Road for Customer Relationship Management


Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

integrate with the product catalog to access the latest products and packages  and the ability to integrate out of the box with other technologies''such as your phone system (Computer Telephony Interface) and your Web site (Web self-service). 10. Multi-channel access is the only way to go. To be truly effective, a CRM solution needs to support customers on their own terms. This means delivering the information into the hands of agents who respond to customer inquiries over the telephone, fax, e-mail, or written letters. And, of course, in this Internet age, the CRM solution should Read More

CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

integrate with the product catalog to access the latest products and packages  work with you to integrate the value chain. Incentives will take good care of that one. For your employees, tie compensation to customer retention. Perhaps your sales representatives would get their commissions based on successful product delivery rather than at the cash register ringing; or if their customers had satisfied and measurable smiles on their faces, they could get a percent or two higher on the commission for the particular sale. For your suppliers and vendors, a service level agreement that Read More

SAP as a Retail Market Force: More Fact Than Fiction


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integrate with the product catalog to access the latest products and packages  enable retailers to seamlessly integrate marketing, sales, and service to provide an enhanced shopping experience for their customers that promotes shopper convenience, satisfaction, and loyalty. Corporate Operations —SAP provides a portfolio of solutions that support the financial, human capital, real estate, corporate social responsibility (CSR), and sustainability functions of a retailer. In addition, SAP’s corporate operations solutions may be implemented in a shared services environment, which Read More

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integrate with the product catalog to access the latest products and packages  the Corner Stone of the Solvency II Regime The move toward principle-based regulations across the European insurance world puts a strong emphasis on corporate governance programs. Under their Own Risk and Solvency Assessment (ORSA) plans, insurance firms have to align their enterprise risk management processes with their strategic business plans. This article looks, in more detail, at some of the main Solvency II ORSA requirements, and how European insurance companies can use enterprise risk Read More

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integrate with the product catalog to access the latest products and packages  Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and Read More

The Insider’s Guide to Great Customer Service on the Web


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The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


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integrate with the product catalog to access the latest products and packages  cloud control plane, virtualized data center, software-driven control, software-defined data center, capacity management Read More

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Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors.

integrate with the product catalog to access the latest products and packages   Read More

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integrate with the product catalog to access the latest products and packages  the Experts: Is Hosted CRM Really the Right Option for You? We submitted this question to our analyst team to get their collective opinion. Read on to find out what they had to say. Leslie Satenstein With the advent of several “technological changes,” it hardly matters (from a performance point of view) if your CRM package is local or remote. • Operating systems are becoming less and less important for hosting desktop applications. • High-speed (fiber) connections are becoming increasingly low Read More

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integrate with the product catalog to access the latest products and packages  the Dots: Simplifying the Online Ad Business Over the past few years, the online advertising space has become crowded and very complex, and more technologically driven middle-men have acquired increasingly large shares of the overall online revenue. Traditional publishers have been at a disadvantage and struggling to regain control over their online ad business. In this white paper, we propose a solution that straddles the whole value chain through a suite of previously unconnected technologies. By Read More

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integrate with the product catalog to access the latest products and packages  hope of a common integrated standard that all vendors adhere to (of course the dreaded proprietary extensions are inevitable). In this way, application integration can be greatly eased, and the cost of implementing new solutions reduced. In addition, XML (which SOAP supports) is becoming the best way to transfer data streams over the web. If SOAP lives up to its promise and creates a way to eliminate the need for DTD (Data Type Definition) dictionaries , which define how my stuff turns into your Read More

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integrate with the product catalog to access the latest products and packages  Old ERP Dilemma - Should We Install The New Release? What To Know Before You Even Think About It    Before you even start to decide on taking the release, you need to understand some of the realities set by the vendor. Most vendors have a policy about how long they support an old release, but with most, the practice does not follow the policy. You need to probe beyond the policy statement to find out the truth. Remember that the vendor wants you to continue to pay maintenance and if they stop Read More