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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 individual account listing from a contact or business record


Business Intelligence
The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make

individual account listing from a contact or business record  here, you can select individual accounts, a range of accounts, or a list of noncontiguous accounts to be included in a report. You can also define totals, calculations, and if/then parameters. And by using Wild Cards, you can automatically recognize and include new GL account numbers, keeping your reports up-to-date. You can even create, name, and reuse account sets across multiple reports to simplify the report creation and maintenance process. Column Layout The Column Layout makes it easy for you to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Comparing the Total Cost of Ownership of Business Intelligence Solutions


For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions.

individual account listing from a contact or business record  managed, or maintained. Moreover, individual items can be migrated from development to production in an automated way, making development to production management dramatically simpler. New Report/Dashboard Design The ultimate deliverable of a BI solution is some form of data presented for individual consumption. There are three primary modes of information distribution that have evolved over the years: Reports - Reporting is the core of BI and the dominant mode of information consumption. Reports are Read More

Business Case - Orezone


Orezone strikes gold with Microsoft Business Solutions - Great Plains. Orezone is a Canadian mining company that needed a more efficient means to track and store data sent from its African mines to its Canadian offices. Learn how it used MBS Great Plains to boost efficiency.

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Agilera: Making E-Business Agile


Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt to the rapidly changing IT environment. Agilera is the result of a joint venture between CIBER, Verio and Centennial Ventures designed to offer expertise, infrastructure, strategic counsel and e-business fulfillment services to emerging and middle market companies.

individual account listing from a contact or business record  business, based on an individual viewer's job responsibilities. Figure 1. Fee Structure: Agilera provides clients access to applications and support on a per user monthly fee basis. All ASP services are backed by service-level agreements (SLA) with guaranteed up time, redundancy and peering points. Vendor Strategy and Trajectory Backed by the resources of a large enterprise software implementer, Agilera is working to build a record of large-scale systems implementations. Agilera's model is highly Read More

Business Intelligence Status Report


Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

individual account listing from a contact or business record  Intelligence Status Report History and Current Status Economic and regulatory pressures have made a broad set of technologies called business intelligence (BI), more important than ever for all enterprise application users. Users rarely feel satisfied with the amount of information they can extract, if they can extract any at all, from their enterprise applications. Enterprise resource planning (ERP) and BI (sometimes called analytics, which is specialized analytical software) are inseparable Read More

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Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence


For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the IT/business gap.

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Business Process Overview: Business Intelligence


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Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

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Business Intelligence: the Definitive Guide for Midsize Organizations


Business intelligence (BI) tools are now affordable for midsize companies, and accessible to non-technical business users. Managers can use BI to analyze complex information and support their decision-making processes—combining data from many sources into an integrated, up-to-date view. Find out what midsize companies need to know to select the right BI product, the right BI vendor, and the right approach to BI.

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Contact Center Buyer's Guide


Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

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Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and tactical levels.

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