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ERP Getting a New Breath of Fresh Air in Europe
According to silicon.com, a leading European IT TV News Service, European companies are realizing the importance of customer oriented ERP applications and are

impact of crm in europe  of customer acquisition. Market Impact This is a confirmation of a trend we have long noticed in the global market rather than any kind of a surprise. All major business applications players realized the need to shift from an internal to an external focus some time ago, particularly after feeling the Y2K-induced pinch. Over the last few years, the main players have been actively developing internally or partnering in order to provide solutions that allow businesses to collaborate more effectively. Also, Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » impact of crm in europe


The Impact of Demand-Driven Technology in the SCM Market: IBS
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex and expensive business software

impact of crm in europe  Impact of Demand-Driven Technology in the SCM Market: IBS Market Impact The Sweden-based enterprise resource planning (ERP) and supply chain management (SCM) provider International Business Systems (IBS) (XSSE IBS B), while currently not a uniformly well-known mid-market global vendor, seems to be poised to change that situation. As the ERP and SCM markets suffered throughout the dismal last several years, IBS also felt a pinch of flat revenues at nearly $350 million (USD), but remained mostly profitabl Read More...
The Impact of the 'Assembler Strategy' in the Enterprise Applications Field
Infor's latest acquisitions and vertically-focused

impact of crm in europe  Impact of the 'Assembler Strategy' in the Enterprise Applications Field Genesis of Infor Process Group In evaluating recent acquisitions in the enterprise resource planning (ERP) field, it will be useful to describe Infor Process Group 's vertically-focused assembler strategy (also see Stability and Functionality for Process and Discrete Manufacturers ). It is interesting to note that the Infor of today originated with the Infor Process Group; its very first acquisition was the 2002 Process Group spin Read More...
The Role of ERP in Globalization
Globalizing your market reach presents technology and business challenges to profitable growth. Your supply chain strategy for globalization should include an

impact of crm in europe  can have a significant impact on their ability to adequately support customers' global operations. The Importance of Technology Infrastructure While operating from a single instance of ERP seems to be the preferred choice for all but 13% of participants, we saw in Chapter One that less than half (44%) actually operate in this singular environment (Figure 3). Therefore, it comes as no surprise that 89% of our survey pool indicated the ability to consolidate across a multi-site/multi-database environment Read More...
Market Impact of Lawson-Intentia Merger
The Lawson and Intentia merger might create a much-needed, strong statement for the market, and provide the mid-market with more options. It may also decrease

impact of crm in europe  Impact of Lawson-Intentia Merger Market Impact While we do not indulge in speculating who is likely to merge with whom in the highly tectonic enterprise applications market, we have to admit that the merger of Lawson Software , Inc . (NASDAQ: LWSN) with Intentia International AB (XSSE: INT B) had not crossed our mind before it actually happened. (For details on the merger announcement, see New Lawson Software's Transatlantic Extended-ERP Intentions ). The move was quite a surprise, since both Read More...
Keeping Projects in View and Costs in Line
In construction and services, matching the right people to the right projects is mission-critical if those projects are to show actual profits. But determining

impact of crm in europe  Projects in View and Costs in Line In construction and services, matching the right people to the right projects is mission-critical if those projects are to show actual profits. But determining profitability takes time—not a common commodity today. What’s needed are tools to track, identify, and report all contract and project activity—an integrated view of all job details, including the critical factors that determine profitability. Read More...
C2 CRM


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Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

impact of crm in europe  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
Competing in a Big-box World: How Retailers Can Leverage Technology to Thrive in Today’s Retail Environment
Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term

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Role of In-memory Analytics in Big Data Analysis
Organizations today need to handle and manage increasingly large volumes of data in various formats and coming from disparate sources. Though the benefits to be

impact of crm in europe  of In-memory Analytics in Big Data Analysis In a previous article , I discussed big data and the need for a big data solution to handle, manage, and derive valuable insight from large volumes of data in various formats and coming from disparate sources. Here I discuss the role that in-memory technologies plays in big data analysis and the potential of this technology to change the business intelligence (BI) landscape and the industry technology space. But first we need to understand the basics.   A Read More...
SMB Team On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

impact of crm in europe  Team On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More...
University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education


impact of crm in europe  of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education Read More...
Wireless (In)Security Trends in the Enterprise
Wireless Fidelity (WiFi) has become a mainstream technology offering great benefits and efficiencies but carrying with it unique security challenges. Unsecured

impact of crm in europe  (In)Security Trends in the Enterprise Wireless Fidelity (WiFi) has become a mainstream technology offering great benefits and efficiencies but carrying with it unique security challenges. Unsecured WiFi provides an easy target for hit-and-run style attacks allowing hackers to cause severe damage while remaining invisible and undetected. Ignoring the specific requirements for securing their enterprise network and users against WiFi vulnerabilities, businesses risk loss of confidential data, legal Read More...
CRM-ERP


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A New Discipline in E-mail Etiquette: Creating Confidence in Enterprise E-mail
E-mail is a powerful business tool that most enterprises can’t live without. Unfortunately, along with its capability of accelerating commerce, productivity

impact of crm in europe  New Discipline in E-mail Etiquette: Creating Confidence in Enterprise E-mail E-mail is a powerful business tool that most enterprises can’t live without. Unfortunately, along with its capability of accelerating commerce, productivity, and social interactions, there are some drawbacks—such as spam! Companies that rely on e-mail to do business simply can’t afford the negative affects of spam. However, new technology is emerging that helps stop spam and allows users to get on with business. Read More...

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