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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 higher education crm


Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

higher education crm  need these capabilities are governments, higher education, Not-For-Profits (NFPs), utilities, architecture, engineering and construction (A/E/C) bureaus, information technology (IT) services, real estate and other business service firms. Since 2005, the company has been aiming its flagship ERP product exclusively at a fast-growing market segment that Agresso calls BLINC (or Businesses Living IN Change[TM] that require dynamic change features, especially after implementation). This post-implementation

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » higher education crm

PeopleSoft - Are Business Intelligence and e-Commerce Enough?


PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions, knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase revenues, however the coveted 50%+ annual growth is not achievable without strong product offerings in CRM and manufacturing area...

higher education crm  industry-specific products for healthcare, higher education, retail, insurance, communications markets, etc., and generates more than half of its revenue from services that include software maintenance and support, customer education and training, and consulting (see enclosed charts). By the end of 1998 the Company had licensed system installations to approx. 3000 customers worldwide. PeopleSoft has offices in 18 countries and over 6,600 employees. The Company's revenue primarily comes from US and Read More

What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com


Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re looking for a comprehensive training tool for your sales force and an intelligence-based performance measurement tool for your sales leaders, Blackboard Learn for Sales may be the product you’re looking for. Find out more in this exclusive interview with Salesforce and Blackboard execs.

higher education crm  focus predominantly on the higher education sector, how do you think the partnership with Salesforce.com and the addition of Blackboard Learn for Sales will affect sales in your ProEd division? Tim (Blackboard): We expect positive returns and continued growth in our ProEd business, and the Salesforce.com partnership will only strengthen that trend. Businesses and government agencies are increasingly looking for solutions that are quick to deploy, cost-effective, and leverage real opportunities in social Read More

PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems


On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.

higher education crm  public sector, insurance, and higher education. It should be on a short list in any selection where HRMS system and financial modules are the main pillars of an enterprise application. Furthermore, organizations that are in an early stage of evaluating PeopleSoft should negotiate incorporation of new CRM applications components by bundling them into the contract now at negotiated license fees, and be wary of expected application integration problems. Read More

TEC Industry Watch: Enterprise Software News for the Week of April 16th, 2012


SOFTWARE SELECTIONSMiami-based flower distributor selects Sage ERP X3 Industry tags: Distribution "Sage’s customer, Gems Group, reports that this ERP system was selected primarily because of its strong functionality set, Web enablement, graphical dashboard capabilities, embedded forecasting features, and full availability in Spanish. Flexibility was also important, as its users often need to

higher education crm  platform for K-12 and higher education Industry tags: Higher education, K-12 Desire2Learn's expertise in the area of learning, and IBM's robust analytics capabilities, make this partnership a perfect solution for the higher education industry. It will help to improve education outcomes as well as allow instructors and educators to obtain more actionable data on their students, in order for them to develop more personalized learning paths. —Sherry Fox, TEC HR Analyst Press release Oracle launches Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

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CRM Buyer's Guide


If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

higher education crm  crm buyer guide,crm,buyer,guide,buyer guide,crm guide,crm buyer. Read More

Managing Change in the Higher Education Sector


Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full results and analysis.

higher education crm  Change in the Higher Education Sector Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full Read More

CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

higher education crm  customer relationship management,evolution of CRM,history of CRM,definition of CRM,CRM trends,future of CRM,empowering customer relationships Read More

Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

higher education crm  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More

Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

higher education crm  crm implementation process,crm consulting companies,crm implementation best practices,crm implementation consultant,crm implementation cost,crm implementation costs Read More

CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

higher education crm  crm systems,best crm system,business crm systems,compare crm systems,crm management system,crm software system,crm system benefits,crm system comparison,crm system copy,crm system cost Read More

SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

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Pivotal CRM


Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in any industry Pivotal CRM includes the following functionality: Sales Force Automation Marketing Automation Service Automation Partner Automation Social CRM Mobile CRM Pivotal CRM Platform

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