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(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

health insurance crm  manufacturing, distribution, financial services, health care, high tech, and local government, according to its press releases. The company has over 600 employees, and is headquartered in Indianapolis, Indiana (US), with over 40 locations across the Americas, Europe, Asia, and the Middle East. Two private equity groups, Battery Ventures and Thoma Bravo , jointly own Consona, whose primary assets at this stage are Onyx Software Corporation (recently rebranded as the Consona Enterprise CRM product line) a Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » health insurance crm


Syntel, Inc.
Syntel (NASDAQ: SYNT) is an IT and business process outsourcing (BPO) company. Its portfolio of services includes complex software application development

health insurance crm  financial services and banking, health care, and insurance. Syntel is partnered with such companies as Business Objects, Citrix, Cognos, IBM, Microsoft, MicroStategy, Oracle, Sun Microsystems, and TIBCO, among others. Headquartered in Troy, Michigan (US), Syntel was incorporated in 1980. Syntel has over 6,500 employees and 28 offices around the globe, with 10 development centers, including 4 in the US (Troy, Michigan; Phoenix, Arizona; Memphis, Tennessee; and Nashville, Tennessee) and 6 in India (2 in Read More...
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

health insurance crm  (as its name suggests) health coverage for cats and dogs . Objects in the xRM application represent not just policy-holders (i.e., owners as traditional customers) but also quotes, policies, and the pets themselves. The final part of this series will conclude by analyzing the product’s competitive landscape. In the meantime, your views and comments are welcome as usual. If you are existing users of Microsoft Dynamics CRM (including its xRM derivatives), what have been your experiences with the product Read More...
How Can Business Intelligence Benefit Small to Medium Businesses?
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is business intelligence (BI). Download

health insurance crm  One is from a health care provider, another one from an insurance vendor. The health care provider, so that we can share the details with you, is a company that acquired 200 additional locations—everything from small hospitals to outpatient branches there. Their biggest challenge was to aggregate all the patient data and history so that if a patient comes in, the doctor has all the information about the patient's conditions, previous medications, [and] reactions to [them]. One of the things that they Read More...
Annoyed by ERP? You’re Not Alone.
Buzzwords are annoying. High-pressure sales pitches are annoying. Your competitors are sort of annoying.And ERP? Really annoying.That’s the perspective

health insurance crm  company worked closely with health insurance agents, and I was surprised by how many of them tracked customer information using an Excel spreadsheet. These people were so overwhelmed by most business software that they ended up not using anything at all. That company (the one that works with health insurance agents) was led by Paul Zane Pilzer, a successful economist and entrepreneur. One of the most valuable lessons he taught me was that rather than fight over a piece of an existing market, new Read More...
ASP: For The Health of It
5-Year ASP Contract for Internet Healthcare Software Awarded to Healthcare Systems & Solutions.

health insurance crm  For The Health of It Event Summary In March Healthcare Systems & Solutions announced that The Atlantic Benefits Company has signed a 5-year ASP agreement for its MemberWEB and ProviderWEB software products. HSS has developed a combination of ASP services and web-based software applications designed to improve communications between employers, payers, providers, and members. HSS's technology provides health plans a low-cost, high-quality service that leverages the Internet to offload support Read More...
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

health insurance crm  customer intelligence,customer service,consumer relationship system,business intelligence,client relationship management,enterprise relationship management Read More...
CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document

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SMB Team On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

health insurance crm  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

health insurance crm   Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

health insurance crm   Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

health insurance crm  salesforce automation,maximizer crm 12,maximizer software,crm solutions,hosted crm solutions,online crm solutions,best crm solutions,mobile crm solutions,small business crm solutions,sage crm solutions,crm software solutions,free crm solutions,top crm solutions,maximizer crm software,web based crm solutions Read More...
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

health insurance crm  metrics. Constantly monitoring the health of the business, determining what s working and what s not, and making adjustments to improve operations and increase revenue are essential to surviving and thriving in today s competitive market. As easy as it sounds, every executive knows that too often, it s difficult or impossible to get the timely analysis you need to effectively run the business. With traditional enterprise software, getting tailored reports usually requires IT involvement and days or Read More...
Selling Smarter with CRM
CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of

health insurance crm  CRM, CRM software, CRM system, CRM application, customer relationship management, sales cycle, social CRM Read More...

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