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Software Functionality Revealed in Detail
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 goldmine crm program


Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

goldmine crm program  , FirstWave , Frontrange (Goldmine) , Maximizer , etc. These vendors basically created their tools based on the SME needs and priced the tools accordingly. Microsoft recently joined the team with its new CRM package MSCRM. See Microsoft Convergence 2003 Portrayed an Enterprise Solutions Crossroad! The Major Leagues are Courting the SME Market Faced with stagnant growth in the Enterprise-sized demand, many of the top CRM vendors such as Siebel , SAP , Oracle , and PeopleSoft are now heavily focused on the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » goldmine crm program

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

goldmine crm program  been using FrontRange Solutions GoldMine for its CRM application. Because Prevalent Networks' employees often work from various locations outside of the company's headquarters they must access the CRM application from these sites. Even though there is a web-based product that sits on top of the GoldMine application, Jonathan's group was not comfortable working with the GoldMine architecture. One of his major issues was that he couldn't get buy-in from all of the Prevalent employees—the engineers and Read More

Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line


TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding "best fit," customer relationship management, small and medium enterprise marketplace.

goldmine crm program  competes with ACT! Premium, GoldMine Corporate Edition, SalesLogix, and Onyx. When compared with ACT! and GoldMine, Maximizer Software's products boast richer functionality, while offering a lower total cost of ownership, based on a lower price and ease of customization than SalesLogix and Onyx. Read More

Deploying Customer Relationship Management Effectively: Beyond Implementation


A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

goldmine crm program  Director of Marketing for GoldMine Software prior to its acquisition by Bendata, and during the merge of the two entities into the new corporate identity of FrontRange Solutions. After her time at GoldMine, Ackerman founded Green Tea Consulting and continued providing marketing services to software providers and partners within the Customer Relationship Management space. Included in Green Tea Consulting's services are: Web development, brand initiatives, marketing strategy and communications, and program Read More

The Best ACT! Is Still to Come


After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates, enhanced opportunity management, additional security, contact record permissions, group scheduling features, and new quote generation functionality. Technical improvements include an SQL database and a complete .NET platform positioning ACT! for total Internet accessibility. The balance of power will surely shift in the competitive landscape as ACT! 2005 covers SME CRM areas currently marked by competitors such as Goldmine and MS CRM.

goldmine crm program  to offer advantages over Goldmine in end user advanced searching and ease of use and MS CRM in end user customizability and user-based administration In the workgroup environment the new ACT aims at surpassing Goldmine in user customizability and advanced searching. ACT! 2005 aspires to outperform MS CRM in terms of end user customizability and user based administration. ACT! continues to integrate well with a variety of accounting programs available from Sage and Best such as MAS 90 and MAS 200, the Read More

CRM-ERP


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

goldmine crm program   Read More

Microsoft Throws .NET At SMEs, With CRM As Bait


While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its appetite will remain in check for very long.

goldmine crm program  market, including FrontRange (the GoldMine product), Epicor Software (the Clientele product), Interact Commerce (the ACT and SalesLogix products), and some of the existing MS Outlook-based CRM providers like Oncontact Software , Multiactive Software , and WorldTrak , as well as hosted providers Salesforce.com or UpShot . User Recommendations Small and medium size businesses using Microsoft Great Plains back office applications and smaller organizations using Microsoft desktop and office applications that Read More

C2


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

goldmine crm program  CRM Read More

Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

goldmine crm program  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Infor Acquires Saleslogix CRM


Infor is acquiring software-as-a-service (SaaS) customer relationship management (CRM) software provider Saleslogix from Swiftline for an undisclosed sum. Saleslogix will become Infor CRM and will add strong sales force automation (SFA) and customer service functionality to Infor’s Industry CloudSuites, the first group of industry-specific application suites available on the Amazon Web Services (AWS) cloud.

goldmine crm program  Acquires Saleslogix CRM Infor is acquiring software-as-a-service (SaaS) customer relationship management (CRM) software provider Saleslogix from Swiftline for an undisclosed sum. Based in Arizona, Saleslogix was founded in 1998 and employs approximately 105 people. More than 1,700 organizations around the world rely on Saleslogix CRM for sales management, marketing, customer service and support, and reporting. Infor and Saleslogix have more than 300 mutual customers.   Saleslogix will become Infor Read More

The Case for a New CRM Solution


CRM software has gone well beyond being a "good to have" capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution.

goldmine crm program  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More

Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

goldmine crm program  CRM: Key Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

goldmine crm program  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional Read More

CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

goldmine crm program  CRM for banks, CRM for banking, CRM insurance industry, financial services CRM, CRM industry, Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

goldmine crm program  ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I) Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The protagonist of the Read More