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Radio Frequency Identification (RFID)
Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID sys...
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Documents related to » generate metrics such as winback and churn prevention ratio based on user defined criteria


SaaS Realities-Business Benefits for Small and Midsized Business
Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of

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The Value of Measuring End-User Experience from a Global Point of Presence
As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with

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10 Ways to Fail as a SaaS Company
For companies considering offering a product with a software-as-a-service (SaaS) business and delivery model, there are many ways things can go wrong—from

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Payroll: The Key to Activity-based Costing for Nurseries, Farms, and Greenhouses
Find out why activity-based costing (ABC) is the best solution to define your costs, accounts, and activities. In this paper, you will learn how a payroll

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Business Intelligence as a Service: Key Evaluation Criteria for ISVs to Consider
Business intelligence (BI) software as a service (SaaS) has gained traction in recent years. The reduced cost and feature-rich nature of the offerings make SaaS

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Staying Safe on the Internet
It’s not just the settings on your computer that can save you from the hacker’s grasp, but your own ability to think twice and not take things at face value

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Storage Buying Criteria for Small and Midsized Enterprises
Five criteria usually dominate storage purchase decisions in the small and midsized enterprise (SME) marketplace: product features and functions; cost

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Dispelling the Myths of End-user Training
User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software

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From Local to Hosted: The Story of One Company’s Migration to On-demand ERP
Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with

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Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

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Enterprise Mobility: Executive Perspectives on Mobile Business Applications
Based on a survey of finance executives from across Canada, this white paper offers perspectives of senior financial managers on the widespread use of mobile

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The Subjective Criteria of ERP Selection
I hope our readers, to greater or lesser degrees, are familiar with our business software selection methodology—as we have been writing a lot on this matter

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The Business Case for RDP Acceleration: Resolving the User-experience Barrier to Terminal Services & VDI Deployments
For many IT organizations, 2012 is about getting back on track to fulfilling pre-recession goals. Providing a remote desktop protocol (RDP) end-user experience

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SAP Software to Include Fiori User Experience, Free
SAP has responded to customer pressure and announced that SAP Fiori user experience and SAP Screen Personas software will be included with SAP software.

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EAM Selection Criteria: Focus on Usability
In selecting enterprise asset management (EAM) software, usability ought to be a major consideration in your decision. Download this white paper for expert

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