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Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?
As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users

gartner tivoli decision support  fact, a report from Gartner Group indicates that in the year 2000, a full 30% of helpdesk calls were password related. The report went on to suggest that each password reset cost the average company about $32. At first, $32 for a password reset seems like an excessively high figure. However, when you consider the amount of money that the company is paying the helpdesk staff and the person who needs their password, you can see how much money can be wasted on non-productive time. The time that the user Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » gartner tivoli decision support


IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3
Part 2 of this blog topic continued to analyze IBM’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process

gartner tivoli decision support  Thus, I concur with Gartner ’s assertions that, post-acquisition, there are the following possible scenarios for the ILOG SCM applications: Moving them under the IBM SCM consulting group, though as offerings with premium services wrapped around them that will likely cost more and will receive less focus than when they belonged to ILOG; Either limiting future product development or perhaps leaving the SCM business as independent, with the research & development (R&D) investment commensurate with the Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New

gartner tivoli decision support  of risk. As such, Gartner Inc., advises their clients to review the previous three years of records that shows FSP downtime and other internal risks. The assumption being that past performance provides an indication of future capability. This will create a challenge for those FSPs whose reporting process is poorly executed. If that is not problematic enough, an unfavorable outcome of such a review may result in expense to the FSP to address quality of service and reporting issues. Where the FSPs Read More...
Brio Technology Expands Support for WML and XML
Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its

gartner tivoli decision support  Brio Technology,business intelligence solutions provider,e-enterprise solutions,bi solutions,Wireless Markup Language,wml,Extensible Markup Language,xml,Direct Data Objects,brio report,reporting data,sql reporting,xml server Read More...
Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

gartner tivoli decision support  antivirus software,support scams,ESET,service support scams Read More...
SAP and VMWare Expand Collaboration to Bring Support for vSphere in HANA
SAP and VMWare will now offer another deployment architecture for SAP HANA. During the SAPPHIRE NOW conference in Madrid, SAP announced the upcoming

gartner tivoli decision support   Read More...
Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J

gartner tivoli decision support  third-party ERP support,enterprise software service and maintenance,software S&M,software S&M provider,third-party software service,third-party software service provider,Rimini Street Support program,Rimini Street Read More...
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

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Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

gartner tivoli decision support   Read More...
LTCH Picks Spinnaker for SAP Third-party Support
My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one

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Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting

gartner tivoli decision support  Rimini Street,support and maintenance,enterprise applications,third party providers,support programs,support fees,tax and regulatory updates,upgrades,information technology,IT,enterprise software support,and enterprise resource planning,ERP Read More...
Fenestrae Offers WAP Support for Mobile Data Server
Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft

gartner tivoli decision support  samsung,mobile software,mobile internet,mobile applications,mobile application,social networking sites,business mobile,mobile content,mobile solutions,social networking site,voip system,wap wml,microsoft pc software,business software microsoft,wap browser Read More...
TEC Launches a New Decision Support System: jDICE (just Decide-Ignore [Your Idiot] Customers and Employees)
Montreal, QC — April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has released a new decision support

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NPDI - Process Support: Implications for Supply Chain Teams
The key to success is an effective, collaborative NPDI process. New product development and introduction (NPDI) is the process of managing all activities and

gartner tivoli decision support   Read More...

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