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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 full control over a user s access to content


Using Keyboard, Video, and Mouse over IP to Connect Remote Networks
Today’s IT professionals are often challenged by unrelenting changes in the enterprise, increased data growth and compliance regulations, and geographic

full control over a user s access to content  management solutions available Secure, full BIOS-level control of servers over an IP network Clean, flexible CAT5 KVM solution with virtually no cable length restrictions Completely integrated IP-based KVM switch in a “Zero U” form factor Cost-effective and easy “add-as-you-grow” scalability by daisy-chaining multiple units Compact server-powered design – no external power supply required Virtual Media support Browser-based – no client software required Each unit supports up to 8 simultaneous

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

full control over a user s access to content  number of powerful and full fledged BPM software packages (e.g., from IDS Scheer, Appian, Tibco, Lombardi, Ultimus, Fujitsu, Oracle-BEA Systems, Metastorm, etc. ), many of which can be found in TEC's BPM Evaluation Center. BPM is considered one of the most overlooked trends in enterprise applications today. In fact, it is increasingly becoming a native part of the IBM WebSphere ( best shown by the recent acquisition of ILOG ), SAP NetWeaver and Oracle Fusion Middleware platforms and applications, which co Read More

Using PKI to Protect Your Business Information


Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge. Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a systematic approach to information security.

full control over a user s access to content  certificate issuance functions with full life cycle issuance of public keys.This includes issuance, authentication, storage, retrieval, back-up, recovery, updating and revocation of keys and certificates in an easy-to-use cost-effective manner. The certificate management capability will maintain and distribute X.509-based public key certificates and certificate revocation lists to ensure secure communications between any pair of entities supported by the PKI. Provisions will also be required for inter-ope Read More

Microsoft Office Fluent User Interface: IT Decision-maker Perception


This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

full control over a user s access to content  likely to need a full day or more of structured training to become accustomed to the Fluent user interface. Survey respondents may have been conservative in their estimates of hours (overestimating training requirements for the average user within their company), or may have cited the total hours required to adjust to the new user interface, including all troubleshooting, and extending over a period of more than several weeks. 4 Any responses of more than 40 hours removed from this analysis. Still, the di Read More

A Road Map to Data Migration Success


Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

full control over a user s access to content  and testing, covering the full life cycle of your project. Experts likely will be from the business and tasked to the migration project on an as-needed or part-time basis. Scenario: Changing Source Systems and Business Rules The source data and the business rules that govern it may change during the course of your project. There could be other initiatives in the organization, new product offerings, or business process changes that impact the data. The source system itself could change, due to application Read More

Using ERP to Deliver Ecommerce for Engineer to Order Companies


Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software.

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Control


PDG Group Model 814

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How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

full control over a user s access to content   Read More

From Local to Hosted: The Story of One Company’s Migration to On-demand ERP


Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with an on-demand, remotely hosted ERP system. It wasn’t the change the company originally intended, but the benefits proved too overwhelming to resist.

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GE Comes to Lunch. Want to Guess Who the Appetizer Will Be?


General Electric announced the effective slicing of its General Electric Information Services company into two new business units to focus on E-commerce. The company will leverage its existing trading network to become a major E-commerce provider. At the rate at which E-procurement in particular is moving, GE may have to bulk up seriously to make its mark.

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Do You Need a Content Management System?


Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.

full control over a user s access to content  You Need a Content Management System? Introduction The ongoing drive to save time and money drives organizations to look into content management. As the costs of software and implementation range from almost free to millions of dollars and choosing the right vendor or system is vital, this decision can be daunting. The term content management : What does it mean? Content management is a phrase you hear everywhere these days. Companies claim they do content management and vendors say that they sell Read More

Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference


Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors.

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TechSoup Global to Bring NetSuite Cloud Software to Nonprofits


NetSuite partners with TechSoup Global to bring NetSuite’s suite of cloud business management applications to non-governmental organizations (NGOs) worldwide.

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How to Use Lotus Domino to Publish Policies and Procedures Online


Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the corporate intranet, it’s a warning sign that there’s no appropriate publishing system in place. But there are alternatives and practical tips that can help you choose a cost-effective solution, based on the familiar Lotus Domino platform.

full control over a user s access to content   Read More

GE Comes to Lunch. Want to Guess Who the Appetizer Will Be?


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