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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free microsoft crm tutorial


Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights
Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop

free microsoft crm tutorial  U.S. and Canada Toll Free 1-888-477-7989 Worldwide +1-701-281-6500 www.microsoft.com/dynamics © 2006 Microsoft Corporation. All rights reserved. Microsoft, Excel, FRx, InfoPath, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, SharePoint, Windows, the Windows logo, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation, FRx Software Corporation, or Microsoft Business Solutions ApS in the United States and/or other countries. Microsoft Business Solutions ApS

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

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A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

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Cookie-cutter Solutions Won't Cut It with the Mid-Market Part One: Historical Relationships


Small enterprises, like their bigger brethren, need some differentiation means in the market, and that will not be achieved by implementing a cut-and-dried business solution in a "cookie cutter", "me too" deployment approach

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Fed Gives ERP A Shot In The Arm


There has been a hubbub in the public sector, with all major players fiercely competing and eventually winning important new federal contracts, primarily for components of enterprise applications. This strong government interest in ERP applications might explain a number of recent pundits’ retractions or downplaying of once brave and visionary statements of ERP obsolescence.

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Microsoft Certified Fresh


On July 14, 2000, at the Fusion 2000 business symposium, Microsoft Corp. announced new tools and programs to support the growing application hosting market. Application service providers (ASPs) can take advantage of new technical resources, partnerships, licensing and certification programs.

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Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Dynamics AX


Microsoft Dynamics AX (formerly Navision Axapta) was created through the merger of Navision Software A/S and Damgaard A/S in December 2000, and it was acquired in 2002 by Microsoft. Dynamics AX is a multilanguage, multicurrency enterprise resource planning (ERP) solution for growing or midsize and larger companies. With applications for financial management, customer relationship management (CRM), supply chain management (SCM), human resource management, project management, and analytics, Dynamics AX integrates with Microsoft products such as SQL Server, BizTalk Server, Exchange, Office, and Windows. Dynamics AX was designed with one database, one toolbox, one business logic, and one source code.

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CRM Your Salespeople Will Love


Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

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Microsoft Dynamics and the Microsoft Office System: Delivering Business Value through Interoperability


Microsoft Dynamics is a business management solution designed to allow your employees to customize and automate their Microsoft Office system user interface according to their preferences and work styles. Microsoft Dynamics helps your employees and your business work more efficiently—giving you a faster return on investment and an effective and profitable business.

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