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Abstract:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems,
and fears. Studies have shown that the cost of acqui (...)
Excerpt related to
free customer database software:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation ...
Published:
2010-03-11
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Abstract:
IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software
solution and seamless ERP systems access. (...)
Excerpt related to
free customer database software:
IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software
solution and seaml...
Published:
2005-04-07
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Abstract:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow,
and exception alerts and events. Also, Exact Event (...)
Excerpt related to
free customer database software:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, whic...
Published:
2004-02-27
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Abstract:
ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with.
In his latest article, TEC principal analyst P.J. Jakovljevic reviews the company’s major ERP offering, describes how the
mid-market ERP vendor the differentiated itself from th (...)
Excerpt related to
free customer database software:
ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with.
In his latest articl...
Published:
2011-12-07
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Abstract:
IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application
service providers (ASPs), support for customer relationship management (CRM), and an incubator program for e-business applications
to help emerging companies get up and running on t (...)
Excerpt related to
free customer database software:
... not be willing to give IBM free access to ... well as a program to
retrain database administrators familiar ... arena, should also ease the customer's
concerns about ...
Published:
2000-05-08
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Abstract:
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service
and Customer Interactions. Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves
the speed, consistency, and convenience of informatio (...)
Excerpt related to
free customer database software:
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service
and Customer Int...
Published:
2010-03-11
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Abstract:
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging
commodity Free and open source software platforms to more cost-effectively deliver its own ERP solution. (...)
Excerpt related to
free customer database software:
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging
commodity Free an...
Published:
2004-09-08
-
Excerpt related to
free customer database software:
... other words, three user seats remain free even when ... they installed
large systems at customer locations, TeamSupport ... Services (IIS) and the database
backend is ...
Published:
2009-07-31
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Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
free customer database software:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
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Abstract:
With its numerous new software license sales, new product deliveries, and its dedication to complicated technological rejuvenation
(namely, an ambitious open service-oriented architecture strategy), Infor's position and image in the market these days are
at an all-time high. (...)
Excerpt related to
free customer database software:
With its numerous new software license sales, new product deliveries, and its dedication to complicated technological rejuvenation
(namely, an amb...
Published:
2008-06-30
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Abstract:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-ends, so they can harness and leverage their data and maximize the return on their e-commerce investment. (...)
Excerpt related to
free customer database software:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-e...
Published:
2003-01-04
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Abstract:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal
Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query
and reporting tools. The new name reflects that of its flag (...)
Excerpt related to
free customer database software:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal Decisions
is an informati...
Published:
2001-04-10
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Abstract:
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of
its vertical product strategy, which targets manufacturers, distributors, nonprofits and accountants. More than 40,000 accounting
and bookkeeping firms currently use or recommend Bes (...)
Excerpt related to
free customer database software:
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of
its vertical product st...
Published:
2003-07-25
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Abstract:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly challenges the model that has led to their success so far. (...)
Excerpt related to
free customer database software:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly chal...
Published:
2005-04-23
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
free customer database software:
... keep you up to date with changes in the enterprise software landscape. ...
company Global Refund needed to replace its antiquated customer relationship management ...
Published:
2010-03-11
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Abstract:
How to Avoid the Pitfalls of Shipping Your Software Application as an Appliance. Read White Papers and Other Software for
Your Conclusive Test by Avoiding the Pitfalls of Shipping Your Software Application. For independent software vendors (ISVs),
software delivery creates big operational challenges. Inte (...)
Excerpt related to
free customer database software:
How to Avoid the Pitfalls of Shipping Your Software Application as an Appliance. Read White Papers and Other Software for
Your Conclusive Test by A...
Published:
2010-03-11
-
Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
free customer database software:
... Centers. Document Type: Case Study Description: Swiss financial services company Global Refund needed
to replace its antiquated customer relationship management ...
Published:
2010-03-11
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
free customer database software:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
free customer database software:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
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Excerpt related to
free customer database software:
... SSO) for integrated CubeTree capabilities, which are free for all ...
at the database level by load balancing customer instances across database
servers. ...
Published:
2011-01-27