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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 fmcg dynamics crm


Lawson's Approach to the Retail Market
Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities, including the management of item

fmcg dynamics crm  fast moving consumer goods (FMCG) companies that need to plan, manage, and measure the impact of their sales and marketing activities; and 3) Cairo , a product that helps analyze and discern why customers change their purchasing behavior. Lawson has since continued Numbercraft's successful consulting business for both the global retail and CPG markets, and it has introduced several packaged analytics applications based on Numbercraft's technology, which supposedly integrate with both Lawson and legacy

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » fmcg dynamics crm

CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Dynamics CRM


Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft Dynamics CRM provides enterprise scalability, performance, and flexibility with a choice of on-premise and on-demand deployments.  

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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born


Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

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Dynamics West


Dynamics West features a team of professionals and consultants with proven expertise and a Microsoft Competency in implementation, deployment, customization and maintenance of Microsoft Dynamics NAV. Microsoft Dynamics NAV has a great potential in terms of allowing you to do your business processes your way. Our implementers are trained to use Dynamics' superior customization features to make things easier, faster and familiar. If you're looking for a software solution and you're also looking for a way to evaluate which one is best, Dynamics West can help. There is almost always a good fit that can be made when it comes to Microsoft Dynamics NAV, and to find the best fit you have to find the best partner. Our people have more experience in the software delivery field that most. In fact, both our head trainer and our chief architect are published authors.We want a relationship, not just a sale. Unlike other resellers that sell and deliver Microsoft Dynamics NAV, Dynamics West offers only highly experienced personnel who deliver a more thorough, well planned installation on time and on budget that minimizes unseen costs of software conversions. We will not oversell you and we will not undersell you. We will work with you during the discovery process to identify how NAV can meet your needs while giving you visible ROI. When you make the decision to buy from us you will have confidence that we both understand exactly what was agreed upon. Our goal is to keep your business long after your implementation, to be there with you as your business adapts and grows. To this end our project managers will make sure that everything that is being done makes sense and is the smart thing to do in the long run. All in all, when you come to Dynamics West you are coming into a partnership all the way from the sale to the service, and it's our goal to make that a lasting one.

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

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Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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CRM Without Compromise: A Strategy for Profitable Growth


Find out in CRM Without Compromise: A Strategy for Profitable Growth.

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