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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 explain the relationship between cad and the other software and


Oracle's Product Future: What Can the Past Tell?
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by a management team that has never

explain the relationship between cad and the other software and  reportedly too slow to explain territorial reorganization to its combined sales staff and was unsure how to deal with resellers that were a key channel to market for J.D. Edwards. Specifically, PeopleSoft poorly executed its attempted shared services strategy , which aimed to convince customers to centralize white collar corporate functions, such as HR and finance, and run the departmental functions, such as manufacturing and distribution, on J.D. Edwards' astute software. Customers reportedly failed to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Trends Affecting Manufacturers and ERP Part Three: Four More Trends


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What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

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Discovering and Creating Value in Procurement through Continuous Assessment and Innovation


Improvement is not simply an idea: it is a process. And processes without frameworks are recipes for underachievement, or worse, chaos. For this reason, value leakages in procurement functions must be resolved in a systematic, progressive, incremental, and formalized manner.

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I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my take: UNIT4 Known as an ERP vendor that targets businesses challenged with constantly changing needs, UNIT4 is usually quite ingenious in their product marketing and branding (e.g., I have never seen other ERP vendors

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Part 1 of this blog series articulated the acute need to bring supply chain planning and execution together so that enterprises can react quickly in an informed and confident fashion. The Boston Red Sox' September 2011 collapse was used as a poignant example of how even the best long-term planning can be rendered useless if there is no responsiveness during crunch time. In general, if we know

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Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment


There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing FBAP.

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