-
Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
evaluations of customer relationship management case study:
Document Type: Case Study Description: Swiss financial services company Global Refund needed
to replace its antiquated customer relationship management (CRM ...
Published:
2010-03-11
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Abstract:
When American Management Association (AMA) needed to migrate instructor content into virtual format; incorporate video, diagnostic
instruments, polls, and evaluations; and build a curriculum that would drive the customer’s experience, it turned to SumTotal
Learning. AMA deployed SumTotal Learning to ma (...)
Excerpt related to
evaluations of customer relationship management case study:
... Study Description: When American Management Association (AMA ...
diagnostic instruments, polls, and evaluations; and build a ... would drive the customer’s
experience ...
Published:
2011-05-25
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Abstract:
Compare your choices concerning enterprise ressource planning (ERP) system.Be the success you were meant to be!Find the Software
Information You're Looking for. Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with
multiple enterprise resource planning (ERP) systems (...)
Excerpt related to
evaluations of customer relationship management case study:
... such as human resources (HR), customer relationship management
(CRM), warehouse management systems (WMSs ... what we'd needed for previous software
evaluations.". ...
Published:
2010-03-11
-
Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
evaluations of customer relationship management case study:
... Evaluation Centers. Description: Swiss financial services company Global Refund needed to replace its
antiquated customer relationship management (CRM) system. ...
Published:
2010-03-11
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Abstract:
Mitsui Wins With Affordable Internet-based SCM Solution. Find Guides, Case Studies, and Other Resources Related to Affordable
Internet-based SCM Solution. Internet-based supply chain management solution provides Mitsui with technology that connects
its entire global supply chain - from a single desk-top l (...)
Excerpt related to
evaluations of customer relationship management case study:
Mitsui Wins With Affordable Internet-based SCM Solution. Find Guides, Case Studies, and Other Resources Related to Affordable
Internet-based SCM So...
Published:
2010-03-11
-
Abstract:
Compare your choices concerning enterprise ressource planning (ERP) system.Be the success you were meant to be!Find the Software
Information You're Looking for. Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with
multiple enterprise resource planning (ERP) systems (...)
Excerpt related to
evaluations of customer relationship management case study:
... such as human resources (HR), customer relationship management
(CRM), warehouse management systems (WMSs ... what we'd needed for previous software
evaluations.". ...
Published:
2010-03-11
-
Abstract:
Since the warehouse is no longer merely a static storage facility, it now has to use real time data to closely match supply
to demand, eliminate the need to hold excess inventory, and increase the flow of goods throughout the supply chain. (...)
Excerpt related to
evaluations of customer relationship management case study:
Since the warehouse is no longer merely a static storage facility, it now has to use real time data to closely match supply
to demand, eliminate t...
Published:
2004-08-19
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Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
evaluations of customer relationship management case study:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
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Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
evaluations of customer relationship management case study:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
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Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
evaluations of customer relationship management case study:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
-
Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
evaluations of customer relationship management case study:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
-
Abstract:
In an unusually terse press release from June 30, Oracle Corporation, one of the largest providers of software for e-business,
announced that Ray Lane was leaving his post as Oracle's President and COO. (...)
Excerpt related to
evaluations of customer relationship management case study:
In an unusually terse press release from June 30, Oracle Corporation, one of the largest providers of software for e-business,
announced that Ray ...
Published:
2000-08-10
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Abstract:
While regulatory requirements to adopt International Financial Reporting Standards (IFRS) may be a concern for publically
traded companies only, there are plenty of reasons why privately held entities will want to prepare to adopt IFRS as well. (...)
Excerpt related to
evaluations of customer relationship management case study:
While regulatory requirements to adopt International Financial Reporting Standards (IFRS) may be a concern for publically
traded companies only, t...
Published:
2009-12-14
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Abstract:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet. (...)
Excerpt related to
evaluations of customer relationship management case study:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to m...
Published:
2000-08-14
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Abstract:
Concur Technologies announced its expected Q2 revenues. Its reaction to the inevitable disappointment has been more than
trimming – plastic surgery might be a better description. (...)
Excerpt related to
evaluations of customer relationship management case study:
Concur Technologies announced its expected Q2 revenues. Its reaction to the inevitable disappointment has been more than trimming
– plastic surger...
Published:
2000-06-13
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
evaluations of customer relationship management case study:
... Find out how integrating business processes and customer relationship
management (CRM) data can help you deliver new service offerings and improve the customer
...
Published:
2010-03-11
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Abstract:
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation
used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the
critical differentiating supply chain management crite (...)
Excerpt related to
evaluations of customer relationship management case study:
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation
used the TEC patent...
Published:
2000-06-23
-
Excerpt related to
evaluations of customer relationship management case study:
... few dozen renowned installation sites (customer references) and ...
this market segment, software evaluations are often ... on purchasing Energy Management
Systems (EMS ...
Published:
2008-01-04
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Abstract:
The nature of the global automotive supply chain means that the suppliers must be tightly integrated into the trading partner’s
enterprise, whose supply chain communications and management capabilities need to be able to manage that critical relationship. (...)
Excerpt related to
evaluations of customer relationship management case study:
The nature of the global automotive supply chain means that the suppliers must be tightly integrated into the trading partner’s
enterprise, whose ...
Published:
2005-03-22
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Abstract:
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex
and expensive business software at the group and headquarters level, wanting to lower costs and quicken implementation in
their subsidiaries. (...)
Excerpt related to
evaluations of customer relationship management case study:
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex
and expensive busin...
Published:
2005-09-08