Home
 > search for

Featured Documents related to »  evaluation of customer relationship management article


Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

evaluation of customer relationship management article  of research for Technology Evaluation Centers, and I'll be your host for today's show. In this episode, we'll be discussing the power of social networking and customer relationship management [CRM], and the launch of myCRMcareer.com , the first social network dedicated to developing the careers of CRM professionals worldwide. To help, Bruce Culbert and Paul Greenberg will be joining me in the discussion. Bruce Culbert has over 20 years of experience leading groundbreaking IT solutions and launching new Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » evaluation of customer relationship management article


The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

evaluation of customer relationship management article  TEC's Customer Relationship Management Evaluation Center Read More...
Comparing On Demand Customer Relationship Management Service Alternatives
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific

evaluation of customer relationship management article  of the most important evaluation activities is to compare the additional cost of the industry-specific solution to the cost of customizing the non-industry-specific solution, so it will meet your enterprise's needs. Accounting-related CRM Features Some CRM vendors incorporate functionality that will ultimately result in financial entries in an accounting system. When a vendor offers a fully integrated accounting solution (like NetSuite does) that your enterprise already has, or is planning to implement, Read More...
Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite

evaluation of customer relationship management article  component of the CRM evaluation and selection process and one which requires thorough analysis by experienced IT and business management personnel along with a CRM industry/product expert. About the Author Jim Berkowitz is the founder and CEO of CRM Mastery, Inc., where he provides independent CRM technology research, analysis, and technology-enabled CRM planning and implementation guidance services to the SME marketplace. He is also the editor and primary contributor of The CRM Mastery E-Journal ( Read More...
Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate

evaluation of customer relationship management article  modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other. All results were based on the most recent request for information (RFI) data supplied to us by the three vendors. The chart below shows the overall rankings. CRM Vendor Overall Rankings Results As you can see in the chart above, straight out of the box, Microsoft Dynamics CRM ranked first overall, with Oncontact CRM coming in second, and Read More...
PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report
PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a

evaluation of customer relationship management article  solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Talent Management Best Practices in 2010
Download your copy of the Aberdeen report Cracking the Code for Talent Management.

evaluation of customer relationship management article  Management Best Practices in 2010 How do you build a superior talent management program from recruitment right through to succession planning? Many best-in-class companies are exploiting Web 2.0 tools such as social networks, blogs, and Webcasts to achieve higher levels of employee productivity and retention, facilitate knowledge capture and transfer, connect employees with colleagues across the organization, and provide visibility into work/project progress by dispersed teams. Learn the strategies Read More...
Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and

evaluation of customer relationship management article  Enterprise Asset Management Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands. Read More...
Enhancing Governance, Risk, and Compliance through Effective Risk Management
Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it

evaluation of customer relationship management article  governance,risk management,and compliance,and compliance management,grc management,acess risk management,acess risk management software,grc initiatives,grc risk management,sap grc risk management,it grc management,sap grc enterprise role management Read More...
Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

evaluation of customer relationship management article  Management and Analysis From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As). For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users Read More...
Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

evaluation of customer relationship management article  Management Framework for Mobile Workforce Management and Field Service Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More...
Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

evaluation of customer relationship management article  TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Keys to Implementing Project Portfolio Management
Project portfolio management (PPM) is a tool-supported process for optimally managing an organization’s “portfolio” of projects. And although PPM can provide

evaluation of customer relationship management article  issues related to the evaluation of certain types of projects. Obviously, you should include critical stakeholders as members of your teams. At this stage you are essentially beginning the establishment of your PPM governance structure, since subsets of your Core Team and Executive Steering Committee will likely become the Portfolio Management Team and Executive Team, respectively, that you will need for ongoing portfolio management. Step 4: Develop a Charter As with any other major project, creating a Read More...
Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

evaluation of customer relationship management article  Management Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. Read More...
HRN Management Group
Since it began in 1989, HRN Performance Solutions, a division of CU Solutions Group, has grown into a well-respected human resource and talent management

evaluation of customer relationship management article  Management Group Since it began in 1989, HRN Performance Solutions, a division of CU Solutions Group, has grown into a well-respected human resource and talent management solutions and consulting company with a focus on employee performance, compensation administration and HR compliance. Read More...
Popular Searches

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others