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Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data

evaluating ecrm  customer relationship management. In evaluating a data mining package, users should ask in which category, supervised or unsupervised, it falls and whether it is suitable for their needs. For instance, insurance companies seeking to predict insurance fraud should consider packages that use unsupervised learning, as there are typically no baselines to serve as predictors. Consumer products retailers can use unsupervised techniques to discover customer buying patterns in cash register receipt data in order Read More

Radio Frequency Identification (RFID)
Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID sys...
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Documents related to » evaluating ecrm


PowerCerv Facing Another Stormy Season
PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to revitalize itself. In August it

evaluating ecrm  requirements may benefit from evaluating other products. The industries that would most likely benefit from using ERP Plus are electronics, consumer goods, machinery, and fabricated products. Customers should insist on a contractual timeframe for delivery of a solution, and seek reference sites (preferably in their vertical market space), which have been successful with the product suite. Each e-business component should be put through its paces using a well-documented set of requirements, scripted Read More
Siebel Enters Smaller Markets in a Big Way
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more

evaluating ecrm  caveats to consider when evaluating this product. The first is that although this suite was developed from existing Siebel products, it is a first version release. This means there are inevitable bug fixes to be made over the next few months. The second is that Siebel offers its full version products through ASPs. Thus, firms can obtain the specific modules they want on a monthly basis instead of purchasing full suite licenses. Therefore firms considering the purchase of a CRM suite should also perform Read More
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

evaluating ecrm  and potential users currently evaluating Oracle products, particularly its eCRM suite of products, will have to decide between opting for the 'one-stop' shop hype (which means integrated suite and possibly sub-optimal functionality) and considering disparate but fully functional products from other vendors. Users are also advised to consider both the maturity and the functionality of the product in their evaluations and make comparisons to competitive offerings. Any organization evaluating Oracle Read More
MicroStrategy 7 Hits the Street
MicroStrategy® Incorporated, has announced the general availability of MicroStrategy 7™, a completely re-architected version of the company’s core intelligence

evaluating ecrm  are. User Recommendations Customers evaluating e-business and portal solutions should consider MicroStrategy. However, they should keep in mind the fact that this release is a complete rewrite that took four years to complete. There are bound to be glitches in the code that will take time for the vendor to correct. The product should be considered in a beta environment to work out the kinks before moving it to production, although it should be noted that the product has been in beta testing for eight Read More
ERP Vendor Shootout for Small and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions
Technology Evaluation Centers Inc., the leading resource for enterprise software selection announced today that it will be moderating the second annual

evaluating ecrm  and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions ERP Vendor Shootout for Small and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions Learn how SAP, Oracle, Microsoft, Infor, Epicor, and IFS compare - head to head! Montreal, Quebec, March 19, 2008- Technology Evaluation Centers Inc . ( TEC ), the leading resource for enterprise software selection announced today that it will be moderating the second annual ERP Vendor Shootout on May 1, 2008, at the Read More
Marketing and Intelligence, Together at Last
Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.

evaluating ecrm  and Intelligence, Together at Last Marketing and Intelligence, Together at Last D. Geller - August 1, 2000 Event Summary Angara offers an ASP-based service for targeting web site content to unidentified visitors (see article, Getting Strangers to Take Your Candy ). The company buys online profile data from other websites. These are data that users agree to provide in exchange for receiving newsletters or other offers or are captured from clickstreams by online advertising networks such as Read More
Mirror Mirror on the Wall…
When speaking to our smaller customers, they are continuously expressing how they are evaluating their options in establishing the best type of relationship

evaluating ecrm  expressing how they are evaluating their options in establishing the best type of relationship with their solution provider as trusted advisors to facilitate the success of their software projects. Buyers in the SMB arena are looking for the right mix between industry expertise, local support and pre-defined product capabilities. The question remains whether this can be delivered directly by a software vendor or through its indirect partner channel.  If there is anyone worth examining in solidifying a Read More
TEC Joins Forces with SIRIUS Services Conseils to Help Clients Reduce Risk When Choosing Enterprise Software
SIRIUS Services Conseils and Technology Evaluation Centers (TEC) announce the launch of a new alliance designed to assist companies with comparing, evaluating

evaluating ecrm  assist companies with comparing, evaluating, and selecting enterprise software. Montreal, May 8, 2006 -SIRIUS Conseils ( www.siriusconseils.qc.ca/itmanagement ), a leading consultant in IT and project management in Quebec, Canada, has been appointed as a professional services provider by Technology Evaluation Centers (TEC) ( www.TechnologyEvaluation.com/press ), the first web-native software industry analyst. TEC's mission is to enable decision makers to objectively identify the software products that bes Read More
Comparing On Demand Customer Relationship Management Service Alternatives
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific

evaluating ecrm  features. Enterprises that are evaluating CRM solutions that include non-core CRM functionality need to be aware of the potential issues associated with these features. From our experience, there's absolutely nothing wrong with a CRM solution that incorporates any, or all, of these types of functionalities. However, enterprises that are evaluating CRM solutions need to be aware of the potential issues associated with functions and features that are not part of core CRM functionality. Non-core CRM Read More
10 Things to Consider When Evaluating Your Mobile Workforce Management Strategy
Your service organization is dynamic and changing, with different growth strategies and mergers and acquisitions in the works, and with many of your technically

evaluating ecrm  Things to Consider When Evaluating Your Mobile Workforce Management Strategy Your service organization is dynamic and changing, with different growth strategies and mergers and acquisitions in the works, and with many of your technically savvy workers using more than one mobile device to get the job done. But how do you manage your mobile workforce in this past-faced business world? Find out how to balance customer satisfaction with business efficiency and enable continuous improvement and Read More
Server and Desktop Solutions: What the Research Means for Small and Medium Enterprises
Different types of organizations show distinct preferences when assigning importance to the criteria on which to base their operating system selection. Small

evaluating ecrm  Part of the series Evaluating Strategic Information Technology Investment: An Appraisal of Software Alternatives for Small to Medium Enterprises. Server Evaluation Universities tend to prefer free solutions, but this is not the case in the business environment. Universities focus on cost of ownership (CO), unlike SMEs. Other interviewees consider management costs (MC) and resource costs (RC) more important in the long term. Opinions are divided between these two criteria. While management places higher Read More
The Importance of Server Robustness in CRM
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on

evaluating ecrm  Importance of Server Robustness in CRM Market Overview Businesses today are selecting enterprise applications including customer relationship management (CRM) systems based on how well the system fulfills the functional needs of businesses. Since it is a daily struggle for survival in the IT world, the new motto of vendors is to deliver maximum transactions leading to more customers. If successful, this new strategy will generate a much bigger need for CRM usage, but it also may lead to scalability Read More
Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution
SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring

evaluating ecrm  take into account when evaluating cloud-based ERP, real-life examples of a cloud-based ERP system evaluation and selection, and a roundtable discussion with subject-matter experts and executives on evaluating and selecting cloud-based ERP for manufacturers. Learn how zero in on the right cloud-based ERP system for your company's needs. Register for Buying ERP for Manufacturing: What to Look For in a Cloud-based Solution today. Event date: March 15, 2011, 1 PM Eastern Standard Time Sponsored by SAP For Read More

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