X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 evaluating ecrm


Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data

evaluating ecrm  customer relationship management. In evaluating a data mining package, users should ask in which category, supervised or unsupervised, it falls and whether it is suitable for their needs. For instance, insurance companies seeking to predict insurance fraud should consider packages that use unsupervised learning, as there are typically no baselines to serve as predictors. Consumer products retailers can use unsupervised techniques to discover customer buying patterns in cash register receipt data in order

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Radio Frequency Identification (RFID)

Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID systems are used in different situations that require the tracking of unique items. RFID tags, in the context of enterprise resource planning and supply chain management, make items visible from manufacturing through distribution. RFID tags may be used to carry basic information such as an address, to more complex information used at different stages of an assembly line.  

Evaluate Now

Documents related to » evaluating ecrm

PowerCerv Facing Another Stormy Season


PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to revitalize itself. In August it announced new products and new components to its e-business suite. Nevertheless, it still has to deal with disappointing financial results for the second quarter ended June 30, 2000.

evaluating ecrm  requirements may benefit from evaluating other products. The industries that would most likely benefit from using ERP Plus are electronics, consumer goods, machinery, and fabricated products. Customers should insist on a contractual timeframe for delivery of a solution, and seek reference sites (preferably in their vertical market space), which have been successful with the product suite. Each e-business component should be put through its paces using a well-documented set of requirements, scripted Read More

Siebel Enters Smaller Markets in a Big Way


Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more affordable, scaled down version of Siebel’s top tier application suite.

evaluating ecrm  caveats to consider when evaluating this product. The first is that although this suite was developed from existing Siebel products, it is a first version release. This means there are inevitable bug fixes to be made over the next few months. The second is that Siebel offers its full version products through ASPs. Thus, firms can obtain the specific modules they want on a monthly basis instead of purchasing full suite licenses. Therefore firms considering the purchase of a CRM suite should also perform Read More

Is Oracle Becoming Invincible?


On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has passed SAP to become the world's largest applications software company.

evaluating ecrm  and potential users currently evaluating Oracle products, particularly its eCRM suite of products, will have to decide between opting for the 'one-stop' shop hype (which means integrated suite and possibly sub-optimal functionality) and considering disparate but fully functional products from other vendors. Users are also advised to consider both the maturity and the functionality of the product in their evaluations and make comparisons to competitive offerings. Any organization evaluating Oracle Read More

MicroStrategy 7 Hits the Street


MicroStrategy® Incorporated, has announced the general availability of MicroStrategy 7™, a completely re-architected version of the company’s core intelligence platform. MicroStrategy 7. If the product is able to analyze multi-terabyte data warehouses as claimed by the vendor, MicroStrategy should have a leg up on many of the other business intelligence vendors who are attempting to play in this same space.

evaluating ecrm  are. User Recommendations Customers evaluating e-business and portal solutions should consider MicroStrategy. However, they should keep in mind the fact that this release is a complete rewrite that took four years to complete. There are bound to be glitches in the code that will take time for the vendor to correct. The product should be considered in a beta environment to work out the kinks before moving it to production, although it should be noted that the product has been in beta testing for eight Read More

ERP Vendor Shootout for Small and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions


Technology Evaluation Centers Inc., the leading resource for enterprise software selection announced today that it will be moderating the second annual "ERP Vendor Shootout" on May 1, 2008, at the Charlotte Convention Center, Charlotte, NC (US). Value-added resellers will be available at the event to represent each vendor solution.

evaluating ecrm  and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions ERP Vendor Shootout for Small and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions Learn how SAP, Oracle, Microsoft, Infor, Epicor, and IFS compare - head to head! Montreal, Quebec, March 19, 2008- Technology Evaluation Centers Inc . ( TEC ), the leading resource for enterprise software selection announced today that it will be moderating the second annual ERP Vendor Shootout on May 1, 2008, at the Read More

Marketing and Intelligence, Together at Last


Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.

evaluating ecrm  and Intelligence, Together at Last Marketing and Intelligence, Together at Last D. Geller - August 1, 2000 Event Summary Angara offers an ASP-based service for targeting web site content to unidentified visitors (see article, Getting Strangers to Take Your Candy ). The company buys online profile data from other websites. These are data that users agree to provide in exchange for receiving newsletters or other offers or are captured from clickstreams by online advertising networks such as Read More

Mirror Mirror on the Wall…


When speaking to our smaller customers, they are continuously expressing how they are evaluating their options in establishing the best type of relationship with their solution provider as trusted advisors to facilitate the success of their software projects. Buyers in the SMB arena are looking for the right mix between industry expertise, local support and pre-defined product capabilities. The

evaluating ecrm  expressing how they are evaluating their options in establishing the best type of relationship with their solution provider as trusted advisors to facilitate the success of their software projects. Buyers in the SMB arena are looking for the right mix between industry expertise, local support and pre-defined product capabilities. The question remains whether this can be delivered directly by a software vendor or through its indirect partner channel.  If there is anyone worth examining in solidifying a Read More

TEC Joins Forces with SIRIUS Services Conseils to Help Clients Reduce Risk When Choosing Enterprise Software


SIRIUS Services Conseils and Technology Evaluation Centers (TEC) announce the launch of a new alliance designed to assist companies with comparing, evaluating, and selecting enterprise software.

evaluating ecrm  assist companies with comparing, evaluating, and selecting enterprise software. Montreal, May 8, 2006 -SIRIUS Conseils ( www.siriusconseils.qc.ca/itmanagement ), a leading consultant in IT and project management in Quebec, Canada, has been appointed as a professional services provider by Technology Evaluation Centers (TEC) ( www.TechnologyEvaluation.com/press ), the first web-native software industry analyst. TEC's mission is to enable decision makers to objectively identify the software products that bes Read More

Comparing On Demand Customer Relationship Management Service Alternatives


Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.

evaluating ecrm  features. Enterprises that are evaluating CRM solutions that include non-core CRM functionality need to be aware of the potential issues associated with these features. From our experience, there's absolutely nothing wrong with a CRM solution that incorporates any, or all, of these types of functionalities. However, enterprises that are evaluating CRM solutions need to be aware of the potential issues associated with functions and features that are not part of core CRM functionality. Non-core CRM Read More

10 Things to Consider When Evaluating Your Mobile Workforce Management Strategy


Your service organization is dynamic and changing, with different growth strategies and mergers and acquisitions in the works, and with many of your technically savvy workers using more than one mobile device to get the job done. But how do you manage your mobile workforce in this past-faced business world? Find out how to balance customer satisfaction with business efficiency and enable continuous improvement and differentiation of your service organization.

evaluating ecrm  Things to Consider When Evaluating Your Mobile Workforce Management Strategy Your service organization is dynamic and changing, with different growth strategies and mergers and acquisitions in the works, and with many of your technically savvy workers using more than one mobile device to get the job done. But how do you manage your mobile workforce in this past-faced business world? Find out how to balance customer satisfaction with business efficiency and enable continuous improvement and Read More

Server and Desktop Solutions: What the Research Means for Small and Medium Enterprises


Different types of organizations show distinct preferences when assigning importance to the criteria on which to base their operating system selection. Small and medium enterprises need to carefully analyze the available data to accurately evaluate their strategic IT investments.

evaluating ecrm  Part of the series Evaluating Strategic Information Technology Investment: An Appraisal of Software Alternatives for Small to Medium Enterprises. Server Evaluation Universities tend to prefer free solutions, but this is not the case in the business environment. Universities focus on cost of ownership (CO), unlike SMEs. Other interviewees consider management costs (MC) and resource costs (RC) more important in the long term. Opinions are divided between these two criteria. While management places higher Read More

The Importance of Server Robustness in CRM


In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a client/server customer relationship management (CRM) application and has equipped more than 750 IBM AS/400 and iSeries customers with its native OS/400 CRM solution.

evaluating ecrm  Importance of Server Robustness in CRM Market Overview Businesses today are selecting enterprise applications including customer relationship management (CRM) systems based on how well the system fulfills the functional needs of businesses. Since it is a daily struggle for survival in the IT world, the new motto of vendors is to deliver maximum transactions leading to more customers. If successful, this new strategy will generate a much bigger need for CRM usage, but it also may lead to scalability Read More

Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution


SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring to their operations.

evaluating ecrm  take into account when evaluating cloud-based ERP, real-life examples of a cloud-based ERP system evaluation and selection, and a roundtable discussion with subject-matter experts and executives on evaluating and selecting cloud-based ERP for manufacturers. Learn how zero in on the right cloud-based ERP system for your company's needs. Register for Buying ERP for Manufacturing: What to Look For in a Cloud-based Solution today. Event date: March 15, 2011, 1 PM Eastern Standard Time Sponsored by SAP For Read More