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What Have Epicor and Activant Been Up To (Post-Merger)?
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic

epicor crm user reviews  releases and enhancements for Epicor Retail include Mobile Store ( Apple iOS and Microsoft Windows Mobile POS), CRM Clienteling, BI Mobile, Enterprise Store Central, Enterprise Selling and Multi-Channel Transaction Adaptor (cross-channel transactions), and CRM 7 (major new release of CRM). By the way, our focus on mobility isn’t just on the large store chains—our Epicor Eagle product line will see the release of a suite of mobile POS and enterprise apps for phones this fall. PJ : Is there anything Read More...
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » epicor crm user reviews


Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Seven: Challenges
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a

epicor crm user reviews  MBS , Exact Software, Epicor/Scala to name a few, and not to mention the current parent company. The vendor still has some US states where it has no reseller as yet, and it still derives as much revenue from Canada as from the much bigger US market. Product Overlaps and Other Obstacles One could even notice a number of product overlaps and likely competitive clashes, most notably between ACCPAC CRM and SalesLogix products. While the first one is broader, fully web-based, and thus amenable to hosting, the Read More...
INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations
The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair

epicor crm user reviews  Western Data Systems (WDS), Epicor Software, Glovia, SAP, Oracle, Psipenta, Friedman Corporation, Cincom Systems, MRO Software, and IFS. For a more complete list of vendors that have the aspirations for this field, see ERP Vendors Moving to Aerospace and Defense Markets . User Recommendations  The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete Read More...
The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

epicor crm user reviews  SyteLine, Microsoft Dynamics AX, Epicor 9 , and Oracle JD Edwards EnterpriseOne . Part 2 of this blog series will conclude with the remaining four products that I had the chance to see at great length. SAP Business By Design Is for Real Certainly, I was keen on seeing the novel SAP Business ByDesign   software as a service (SaaS)  product in deep-dive action for the first time. After some initial hiccups since its initial launch in late 2007, the product was sent back to the drawing board at SAP and Read More...
How Much Wisdom Will BRAIN Bring To Agilisys? Part 2: Challenges and User Recommendations
As long as both Agilisys and BRAIN remain focused on their industries and do not become too distracted with each other’s verticals, everyone should do well.

epicor crm user reviews  respective niches. Geac , Epicor , Ross Systems , and SCT Corporation are recent examples of companies where this strategy has failed: all have had to eventually resort to divestiture and to a focus on core competencies (it may even be ironic that Agilisys has been a consequence thereof). To that end, as long as both the Agilisys and the BRAIN side remain focused on their industries and do not become too distracted with each other's verticals, everyone should do well. That might indeed be the case here, Read More...
Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate

epicor crm user reviews  Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM Hi, I’m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today's Showdown pits three leading customer relationship management (CRM) vendors’ solutions against each other in a head-to-head contest: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM . We hope you find this Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

epicor crm user reviews  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More...
It’s All About User Experience But, How Can We Measure User Experience?
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it

epicor crm user reviews  web design firms,web design companies,professional web design,web design firm,web design service,web design company,ecommerce web design,flash web design,web design and usability,web design services,web design and development,business web design,user interface designers,software user interface design,software user interface Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

epicor crm user reviews  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

epicor crm user reviews  Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More...
Green Beacon Solutions
Green Beacon is a Gold-Certified Microsoft Partner specializingin software, services, and support for Microsoft Dynamics AX,Dynamics CRM and other leading

epicor crm user reviews  Beacon Solutions Green Beacon is a Gold-Certified Microsoft Partner specializing in software, services, and support for Microsoft Dynamics AX, Dynamics CRM and other leading business solutions. Our teambrings the experience of hundreds of successful client implementations, delivering on the company's mission to guide clients to success by providing practical business solutions with a rapid and substantial return on investment. As a well-established business and technology consulting firm, we know the Read More...
CRM Solutions Buyer's Guide
CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific

epicor crm user reviews  Solutions Buyer's Guide CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific procedures in a uniform manner. This white paper gives an overview of important things to consider when selecting a CRM solution, including summaries of on-premise and hosted solutions, a comparison of CRM types and solutions by company size, and different CRM solution features. Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

epicor crm user reviews  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

epicor crm user reviews  CRM+: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...

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