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What Have Epicor and Activant Been Up To (Post-Merger)?
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic

epicor crm user reviews  releases and enhancements for Epicor Retail include Mobile Store ( Apple iOS and Microsoft Windows Mobile POS), CRM Clienteling, BI Mobile, Enterprise Store Central, Enterprise Selling and Multi-Channel Transaction Adaptor (cross-channel transactions), and CRM 7 (major new release of CRM). By the way, our focus on mobility isn’t just on the large store chains—our Epicor Eagle product line will see the release of a suite of mobile POS and enterprise apps for phones this fall. PJ : Is there anything Read More

Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » epicor crm user reviews


Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Seven: Challenges
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a

epicor crm user reviews  MBS , Exact Software, Epicor/Scala to name a few, and not to mention the current parent company. The vendor still has some US states where it has no reseller as yet, and it still derives as much revenue from Canada as from the much bigger US market. Product Overlaps and Other Obstacles One could even notice a number of product overlaps and likely competitive clashes, most notably between ACCPAC CRM and SalesLogix products. While the first one is broader, fully web-based, and thus amenable to hosting, the Read More
INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations
The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair

epicor crm user reviews  Western Data Systems (WDS), Epicor Software, Glovia, SAP, Oracle, Psipenta, Friedman Corporation, Cincom Systems, MRO Software, and IFS. For a more complete list of vendors that have the aspirations for this field, see ERP Vendors Moving to Aerospace and Defense Markets . User Recommendations  The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete Read More
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Eight: More Challenges and User Recommendations
Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers' needs and the competitive forces in

epicor crm user reviews  industry (e.g., Navision and Epicor ). A slew of manufacturing-centric competitors like Syspro , Epicor/Scala , or Intuitive Manufacturing Systems may boast many of these capabilities, in addition to solid financial modules and multinational coverage. Not to mention the capabilities of Tier 1 and Tier 2 ERP intruders. Therefore, company should try to interest its resellers in industry specialization and provision of vertical extensions, and it should internally vertically incline its product offering and Read More
Deltek Remains the Master of Its Selected Few Domains Part Six: Challenges and User Recommendations
While we believe that the Deltek’s strategy to shore up its current install base and to target new related markets has been sound, one should never discount

epicor crm user reviews  Plains and Solomon ), Epicor Software , Timberline Software Corporation (recently acquired by Best Software ), and many others offering industry-specific products, such as Wind2 , BST Consultants and Axium in the A/E/C sector. These products have some nifty features like an electronic stopwatch for time collection spread among several projects or built-in warning systems that issue alerts when projects are over budget or when the firm is going to overpay a subcontractor. Moreover, Deltek Time Collection Read More
Epicor Releases New Epicor LumberTrack Offering
The announcement on April 1, 2013, entitled “Epicor Announces Newest Release of Epicor LumberTrack,” might have sounded like an April Fool’s joke to anyone

epicor crm user reviews  Releases New Epicor LumberTrack Offering The announcement on April 1, 2013, entitled “ Epicor Announces Newest Release of Epicor LumberTrack ,” might have sounded like an April Fool’s joke to anyone unfamiliar with this esoteric offering. But Epicor LumberTrack (formerly from Progressive Solutions ) is indeed a comprehensive business software solution for lumber and wood product manufacturers and wholesale distributors (hardwood and softwood sawmills, panel mills, value-added remanufacturers, Read More
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

epicor crm user reviews  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

epicor crm user reviews  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

epicor crm user reviews  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More
CRM-ERP


epicor crm user reviews   Read More
Choosing the Best CRM for Your Organization
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today@ranging from customized to

epicor crm user reviews  the Best CRM for Your Organization Choosing the Best CRM for Your Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Related to Customer relationship management (CRM) : Customer relationship management (CRM) (Wikipedia) Choosing the Best CRM for Your Read More
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

epicor crm user reviews  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools Read More
Aptean Pivotal CRM Certification Report
Pivotal CRM covers a wide range of real-life business challenges across all three areas of CRM—sales force automation, marketing management, and service

epicor crm user reviews  Pivotal CRM Certification Report Pivotal CRM covers a wide range of real-life business challenges across all three areas of CRM—sales force automation, marketing management, and service management—and is easily configurable to customers’ specific industry, compliance, and local requirements. Pivotal CRM by Aptean is now TEC certified in the customer relationship management (CRM) software solution space—download the certification report now for in-depth product analysis and a comprehensive Read More
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

epicor crm user reviews  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

epicor crm user reviews  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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