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Clientele CRM.NET
Clientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all

epicor crm clientele  CRM.NET Clientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions, including phone calls, e-mail, and automated web contacts. This information can then be shared and analyzed, and accessed every time users are in contact with customers. Epicor Clientele is intended to enable users to manage the customer relationship lifecycle, from generating leads to closing sales, and to Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » epicor crm clientele


Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML Web Services
When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their

epicor crm clientele  The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with Read More
Epicor Claims The Forefront Of CRM.NET-ification. Part 2: Market Impact and User Recommendations
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation. Current users are advised

epicor crm clientele  the announcement of Clientele, Epicor seems to have positioned itself well for the impending gold rush into the SME CRM market segment, which has been largely underserved so far. The needs of SMEs like having solutions that are scalable and reliable but cost-effective, functional but easy to deploy and customize, and open but have a relatively low barrier to entry (TCO), have yet to be met completely. The likes of Siebel Systems and big ERP CRM wannabe's are overkill and cost/time prohibitive. On the Read More
Exploring Epicor Productivity Pyramid - Part 1
About two years ago, Epicor Software Corporation launched its next-generation converged product Epicor 9 (a.k.a. Epicor ERP [evaluate this solution]), which

epicor crm clientele  managed code, such as Epicor Clientele CRM , Epicor for Service Enterprises , and Epicor9 and Epicor Vantage (the latter two with a combination of .NET managed code and Progress OpenEdge business logic). But how about rejuvenating the mature  client-server  products in Epicor’s ERP arsenal that still have a mishmash of .NET and its preceding  Component Object Model (COM)  counterpart technologies, such as Epicor Enterprise and Epicor iScala? It is not too likely that these products’ users will Read More
Epicor Software Corp.: How Far From Being 'One-Stop' Shop?
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of holistic business performance

epicor crm clientele  distribution, and light manufacturing. Epicor also offers a number of different back-office software applications (e.g., Vantage, Vista, Avante, etc.) geared for small and mid-sized manufacturers, and customer relationship management (CRM) software. The company more than doubled its size with its 1998 acquisition of DataWorks, a rival US ERP vendor. Gerald Blackie, a former CEO of bankrupt software maker Heritage Computing, and two former associates founded platinum Holdings in 1984. In 1985, they Read More
Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

epicor crm clientele  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More
Epicor ERP 10
With Epicor ERP version 10, we@ve taken our visionary blend of rich global functionality built on agile technology, and eliminated complexity to make ERP

epicor crm clientele  ERP 10 With Epicor ERP version 10, we’ve taken our visionary blend of rich global functionality built on agile technology, and eliminated complexity to make ERP easier to use, more collaborative and more responsive. Guided by the needs of today’s users we’ve streamlined your experience across multiple devices and expanded deployment choice. The result is an inspired solution that changes your relationship with ERP to drive growth and opportunity throughout your business. Read More
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

epicor crm clientele  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, Read More
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

epicor crm clientele  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

epicor crm clientele  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

epicor crm clientele  CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative 8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. The Salesforce.com Foundation was created to apply the core strengths of salesforce.com to help organizations further their social mission, deepen their impact, and better the lives of those in Read More
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

epicor crm clientele  to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer relationship management (CRM) with sales force and marketing automation, built-in order management, customer service and support, incentive compensation management and analytics. Source : NetSuite Resources Related to How to Choose a Hosted CRM Application Read More
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

epicor crm clientele  Customer Relationship Management Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More
CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document

epicor crm clientele  Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction Linking CRM with Organizational Direction Research that has linked the statistical relationships between organizational behavior and CRM success has identified the importance of senior management leadership and direction prior to the deployment of CRM applications. In other words, it is important that an organization pursues a strategy that is complementary to CRM before the Read More

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