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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » ensure accurate customer information through mandatory fields and duplicate record checking


Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path@many successfully, and

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
Oracle Information Lifecycle Management and Pillar Axiom
Oracle has information lifecycle management (ILM) functionality integrated in its database product, but its value still relies heavily on the customer buying

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

ensure accurate customer information through mandatory fields and duplicate record checking  the Single Customer View With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More...
How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience
Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer

ensure accurate customer information through mandatory fields and duplicate record checking  self-service, customer experience, customer service, customer engagement, intelligent virtual assistants, customer service avatars, intelligent virtual assistants Read More...
Secure Information Exchange in an Insecure World
You’re already well aware that secure file delivery is key to your company’s information security. But are you one of many who don’t know how to send a file

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
Information Security Selection


ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

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How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

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How to Respond Faster to Customer Feedback
What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of

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Secure Information Sharing
With data theft on the rise, many companies are forced to improve their network security. And although they spend millions of dollars every year on securing

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
Is Your Store Customer-centric?
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer

ensure accurate customer information through mandatory fields and duplicate record checking  Best Buy,Wal-Mart,customer-centric,customer segmentation,staff alignment,demographics,conversion rates,customer service,CRM,customer relationship management,customer satisfaction Read More...
A Customer Success Story: Real-time Remote Workforce Enablement
Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...
Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

ensure accurate customer information through mandatory fields and duplicate record checking   Read More...

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