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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » ensure accurate customer information through mandatory fields and duplicate record checking


Managing Information in the Enterprise: Perspectives for Business Leaders
Turning piles of data into timely, actionable information dominates business and IT agendas. This new focus means companies must think strategically about

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Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

ensure accurate customer information through mandatory fields and duplicate record checking  the Single Customer View With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More...
Antidot Information Search and Access Solutions
Antidot provides ready-to-use solutions for information search and access that are tailored to the specific needs of content publishers, e-merchants, and

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Information Lifecycle Management: Separating the Hype from Reality
Just behind fire and the wheel in a list of the world’s greatest inventions comes information lifecycle management (ILM). Without a doubt, ILM will

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Antidot Information Factory


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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

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Here Come the
The hot products at Comdex 99 are expected to be in the up-and-coming area of

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Introduction to Customer Relationship Management
The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways

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10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience
Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer

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Security Information Market Heading for Growth
The growth of security vulnerabilities is creating a new market for security information. With link sharing and cooperation among sites, it is not clear that

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Enterprise Information Portals
Smart enterprises know that focusing purely on core competencies is not sufficient for survival in a competitive marketplace. They need to leverage existing

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Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

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Product Information Management (PIM) Software Evaluation Report
Product information management (PIM) provides a common, central repository to manage all types of information about finished products. It integrates with back

ensure accurate customer information through mandatory fields and duplicate record checking  future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC''s comprehensive Product Information Management (PIM) knowledge base, this rating detail report is invaluable toward RFI and business requirements research. Read More...
Computer Information Enterprises (CIE)
The company was founded in 1978 and incorporated in the state of California in 1982. As a custom programming operation, it worked with such major clients as

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Is Your Store Customer-centric?
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer

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