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When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

edocs siebel  and customer self-service provider eDocs, in late 2004. Given Siebel's recent intrusion into the BI market, we might even stand to be corrected by calling it a semi-pure customer relationship management (CRM) player. In any case, discussion indicates an intrinsic link between CRM and BI, which is possibly best illustrated within the market automation (MA) and customer service and call center markets (see Marketing and Intelligence, Together at Last and Analyze This ). Despite the challenge posed by Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » edocs siebel


LTCH Picks Spinnaker for SAP Third-party Support
My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one

edocs siebel  Picks Spinnaker for SAP Third-party Support My  recent blog post  said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. As the latest example, Spinnaker Support , a provider of SAP and Oracle JD Edwards and Siebel third-party maintenance, application/technical management, and consulting services, recently announced that  Swiss manufacturer LTCH has chosen Spinnaker Support  as its SAP Read More...
Siebel Enters Smaller Markets in a Big Way
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more

edocs siebel  Enters Smaller Markets in a Big Way Siebel Enters Smaller Markets in a Big Way L. Talarico - August 21, 2000 Event Summary Siebel Systems, Inc. develops eBusiness Customer Relationship Management (eCRM) software primarily for companies with over $250 million in sales. Siebel recently released eBusiness 2000 MidMarket Edition, a suite of CRM applications geared for small to mid-size companies. This suite is Siebel's first attempt to compete in the mid-market. Siebel's MidMarket Edition offers these Read More...
J.D. Edwards' QUEST To End Its String Of Pyrrhic Victories Part 2: The Implications
During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated somewhat more galvanized strategy than the one it initiated and less

edocs siebel  D. Edwards' QUEST To End Its String Of Pyrrhic Victories Part 2: The Implications J.D. Edwards' QUEST To End Its String Of Pyrrhic Victories Part 2: The Implications P.J. Jakovljevic - July 5, 2001 Event Summary  During this year's FOCUS conference, which ran from June 11 - 14, J.D. Edwards & Company (NASDAQ: JDEC), one of the leading providers of enterprise applications, demonstrated a somewhat more galvanized strategy than the one it initiated and less successfully executed during the last year (for Read More...
Winner Takes All - Siebel Ousts SalesLogix From Solomon’s Deal
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM mid-market with the introduction of

edocs siebel  Takes All - Siebel Ousts SalesLogix From Solomon’s Deal Winner Takes All - Siebel Ousts SalesLogix From Solomon's Deal P.J. Jakovljevic - September 8, 2000 Event Summary During a Solomon Partner Conference in August, Great Plains, a leading mid-market provider of back-office and e-business solutions, announced a number of new product enhancements and/or product alliances for its recently acquired division and former archrival, Solomon Software. Notable announcements were the availability of new Read More...
Navision Enhances Its e-Vision And Looks To Expand Vertically
By posting a profitable year while delivering different flavors of products to satisfy many fastidious tastes and by offering an attractive value proposition to

edocs siebel  Enhances Its e-Vision And Looks To Expand Vertically Navision Enhances Its e-Vision And Looks To Expand Vertically P.J. Jakovljevic - November 28, 2001 Event Summary  On November 1, Navision (CSE: NAVI), a Danish provider of enterprise business solutions for mid-sized companies, extended its business-to-business (B2B) solution, Commerce Gateway , to the Navision Axapta product line, giving Navision Axapta customers the opportunity to save time, lower costs and orchestrate business processes more e Read More...
SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 2: Challenges and User Recommendations
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and will be the leader for a long time to

edocs siebel  Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 2: Challenges and User Recommendations SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 2: Challenges and User Recommendations P.J. Jakovljevic - June 7, 2002 Strategies It has also become obvious that SAP 's software solutions outside its core ERP system can attract customers even beyond its install base on a stand-alone basis. After years of wavering, SAP's SCM, CRM, portal and PLM applications seem to be adequate and comparable wi Read More...
Talking to an Unrelenting Cloud Enthusiast - Part 1
During my several years of attending events organized by the cloud computing evangelist salesforce.com, such as Dreamforce and Cloudforce, Xactly Corporation

edocs siebel  Analytics, Modeling, Territories, Sandbox, eDocs & Approvals, Delta, and Views. Analytics, which enables businesses to slice and dice the so-called Big Data that results from calculating compensation, is one of the most popular modules. However, Xactly is finding that the time-saving benefits of eDocs & Approvals, which tracks comp plan approvals, and Sandbox, which creates a space for plan testing, are increasingly attractive to enterprise businesses. For its part, Xactly Express is the small to medium Read More...
The Power of One
The typical mid-market company that has roughly $350 million in annual revenue, has not fully automated its business processes, and would gladly give up its

edocs siebel  Power of One Introduction So many articles today discuss the capabilities of integration services and their ability to tie together information from multiple disparate systems. In the marketplace there are stand-alone products, provided by companies like Tibco and Vitria that perform these services, and it seems that all of the major ERP vendors now have an integration story of their own. The focus on integration stems from the fact that businesses have business processes that they are attempting to Read More...
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

edocs siebel  There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? While enterprise application vendors continue to relentlessly raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street ( http://www.riministreet.com ). Such third party S&M providers are enabling, at this stage, mostly some of the disconcerted Siebel , PeopleSoft Read More...
Disruptive Innovations? On-demand Pricing Models and Vendors
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the

edocs siebel  Innovations? On-demand Pricing Models and Vendors Effect of Transition on Vendors Quick ramp-up, lower implementation, and the almost non-existent support costs of hosted software services makes utility or on-demand pricing appealing customers. However, vendors embarking on these new pricing models (see Parts One and Two ), which treat software as a service, are sure to experience growing pains. Traditional upfront licenses provide a big gulp of revenue which decreases between releases. However Read More...
Can the Market Sustain a Stand-Alone EMM?
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent

edocs siebel  the Market Sustain a Stand-Alone EMM? Market Overview The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. Since year 2000, the number of independent marketing automation vendors has significantly shrunk due to frequent acquisitions and takeovers. Names such as Xchange , MarketFirst , Annuncio , and Prime Response no longer exist. Larger application providers like Amdocs , PeopleSoft , and Chordiant have assimilated all. Amongst Read More...
Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We

edocs siebel  Oracle Corporation,crm,customer relationship,CRM space,CRM applications,CRM products,customer relationship management packages,CRM packages,CRM market share,CRM functionality,Oracle's Applications,Oracle Order Management,crm system integration,enterprise resource planning,ERP system Read More...
Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

edocs siebel  to the CRM Mid-Market Abyss-PeopleSoft Event Summary TEC reviewed the PeopleSoft Preconfigured Mid-Market Solutions because it has taken an important share in PeopleSoft's overall customer base. With over 1,100 customers from the small and medium enterprise (SME) market, The Pleasanton, California, PeopleSoft (NASDAQ: PSFT), not only establishes its market dominance along with Siebel (NASDAQ: SEBL) and SAP (NASDAQ: SAP) as an enterprise solution provider, but also demonstrates its capability to Read More...
Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting

edocs siebel  Developments for a Vendor-neutral Third Party Support and Maintenance Provider Rimini Street, a successful third party provider of support and maintenance (S&M), has managed to establish a growing client base for its service lines in a relatively short time. For more information on Rimini Street, please see part one of this series Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? In December 2006, Rimini Street announced delivery of its year-end processing Read More...

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