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Abstract:
In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity,
owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service,
and you’ll find it a challenge to attract, serve, and re (...)
Excerpt related to
e crm papers:
... Download <strong>E-CRM in Your Enterprise</strong>. Comments:
... Most popular white papers downloaded by users who have read the above white paper. ...
Published:
2010-03-11
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Abstract:
When government agencies use a customer relationship management (CRM) solution for e-service, they can deliver timely information,
put citizens in control, and improve the agency’s communication with its constituents. Citizen satisfaction will improve while
you save budget dollars. And with the proper (...)
Excerpt related to
e crm papers:
... a customer relationship management (CRM) solution for e-service, they
... Can Do More with Less with CRM</strong>. ... Most popular white
papers downloaded by users who ...
Published:
2010-03-11
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Abstract:
Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved
from e-mail management into service experience management. See how KANA's software and service offerings help more than 600
customers manage the entire customer service lifecycl (...)
Excerpt related to
e crm papers:
... on KANA Software, a company founded in 1996 that has evolved from e-mail management
... Most popular white papers downloaded by users who have read the above white ...
Published:
2011-04-26
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Abstract:
The number of leads captured from conventional channels is steadily declining due to the increasing importance of web sites.
While Web analytic and e-mail marketing solutions provide useful data, they do nothing to capture leads. If there was a service
that could prospect all your web site visitors, woul (...)
Excerpt related to
e crm papers:
... While Web analytic and e-mail marketing solutions provide useful data, they do ...
Most popular white papers downloaded by users who have read the above white ...
Published:
2010-03-11
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Excerpt related to
e crm papers:
... CRM White Papers. ... Something I read on selecting
a CRM solution: “The best thing about this controversial acronym is the order of its elements ...
E-mail (private ...
Published:
2008-01-07
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Abstract:
Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing
processes and implementing a customer-centric vision. But to make the most of CRM’s benefits, you should weigh and consider
the options by answering key questions about your proces (...)
Excerpt related to
e crm papers:
... Download <strong>CRM: The Essential Guide</strong>. Comments: ...
Most popular white papers downloaded by users who have read the above white paper. ...
Published:
2010-03-11
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Excerpt related to
e crm papers:
... customer service costs, the two abovementioned white papers assert that ...
would appreciate you sharing your experiences with the CRM offering and ... E-mail
(private ...
Published:
2010-01-22
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Abstract:
When crafting an e-mail marketing campaign, a few guidelines should be followed in order to maximize its effectiveness. Believe
it or not, e-mail marketing is not only an art, but a science as well. Carefully balancing the needs of the audience, properly
communicating your inspiring message, and using th (...)
Excerpt related to
e crm papers:
... Download <strong>The Art and Science of E-mail Marketing</strong>. Comments:
... Most popular white papers downloaded by users who have read the above white paper. ...
Published:
2010-03-11
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Excerpt related to
e crm papers:
... I don’t see the problem, white papers work just fine for me. White papers
are OK, but they sure could use some improvement. ... Name: *E-mail (private): ...
Published:
2010-11-09
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Abstract:
Teen purchasing power is enormous, but teens are a fickle demographic. As online marketing strategies shift from customer
acquisition to customer retention, understanding teen purchasing behavior is vital for companies wanting to establish long-term
relationships with teens. Discover how online retailers (...)
Excerpt related to
e crm papers:
... Most popular white papers downloaded by users who have read the above white paper. Get
the above white paper and download these additional white papers too! ...
Published:
2010-03-11
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Excerpt related to
e crm papers:
... beyond providing information or “thought leadership” may also recommend a specific product, or in the
case of IT white papers, a specific ... E-mail (private ...
Published:
2007-12-10
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Excerpt related to
e crm papers:
... and back-office platform that manages e-commerce transactions ... But
what exactly does a CRM suite enable and ... market today, the two white papers
mentioned above ...
Published:
2010-02-04
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Abstract:
As one of the largest Internet marketplaces, eBay proclaims that the trust it enables between buyers and sellers has been
the key to its success. To ensure continued success, eBay wanted to standardize its network security auditing and remediation
processes, and turned to QualysGuard’s vulnerability ma (...)
Excerpt related to
e crm papers:
... Most popular white papers downloaded by users who have read the above white paper. Get
the above white paper and download these additional white papers too! ...
Published:
2010-03-11
-
Excerpt related to
e crm papers:
... I received this e-mail, titled “Meaningless White Papers”: ...
the white paper in question (CRM Functionality) is ... The e-mail, from
Marc V., was referring to a ...
Published:
2008-02-27
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Abstract:
How to Rise Above Today's Economic Challenges: Equip Your Sales Force with Mobile CRM. Download Free IT Comparison Guides
Linked to Mobile CRM. In today’s tough economic climate, companies need their sales teams operating at peak performance. But
traditional customer relationship management (CRM) may be (...)
Excerpt related to
e crm papers:
How to Rise Above Today's Economic Challenges: Equip Your Sales Force with Mobile CRM. Download Free IT Comparison Guides
Linked to Mobile CRM. In ...
Published:
2010-03-11
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Abstract:
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be
challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media
analytics now offer retailers the ability to act on intell (...)
Excerpt related to
e crm papers:
... Most popular white papers downloaded by users who have read the above white paper. Get
the above white paper and download these additional white papers too! ...
Published:
2011-05-24
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Excerpt related to
e crm papers:
... E-banking, customer portals, and mobile banking are just some of the new services customers
use and software vendors need to integrate into their CRM offering. ...
Published:
2009-10-08
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Excerpt related to
e crm papers:
... Notify me of followup comments via e-mail. ... Tag Cloud. bi BPM Business
Intelligence CAD Cloud Computing collaboration CRM eam ERP HCM hr ibm infor ... White Papers.
...
Published:
2007-10-22
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Abstract:
TEC Product Certification Report: E-Business Suite ERP for ETO is now available. Get quickly information about Oracle e-business
suite. Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of enterprise resource planing for engineer-to-order
(ERP for ETO solutions in TEC's Evaluation (...)
Excerpt related to
e crm papers:
... Download <strong>Oracle E-Business Suite (12.1) for Engineer-to-order ERP Certification
Report</strong>. Comments: ... Most popular white papers downloaded by users ...
Published:
2010-05-07
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Excerpt related to
e crm papers:
... the product, Maximizer CRM 11 brings a new tabbed interface, supports documents and
attachments to e-mails, GPS integration, and full access to the CRM database ...
Published:
2010-06-02