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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 disadvantage of the crm


The Market Impact of Two Powerhouses
This is an analysis of the equivalent moves of two superpowers to secure the lower-end of the market, also known as the small-to-medium enterprise (SME) market

disadvantage of the crm  products, which despite the disadvantage of a nascent install base and brand recognition, comes with the benefits of more modern technology, while the software supports 20 languages and 32 preloaded currencies, and also adheres to local accounting standards and filing requirements (e.g., taxation and disclaimers), where applicable (for more info, see Microsoft Axapta: Design Factors Shape System Usage ). These capabilities, and MBS' belief that the sweet spot for the Industry Builder integrated stacks

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

disadvantage of the crm  may be at a disadvantage with respect to its larger competitors, many of which have greater sales, marketing, and financial resources, more extensive geographical presence, and greater name recognition than Pega does. In addition, Pega may be at a disadvantage with respect to its ability to provide expertise outside its somewhat narrow set of target industries. What About Geographic Expansion? In 2008, sales to customers based outside the domestic US market represented 38 percent of Pega’s total Read More

The 2008 Handbook of Application Delivery: A Guide to Decision Making


IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on performance. But a number of factors complicate the task of ensuring acceptable application performance, including the lack of visibility into application performance. Learn tips to plan, optimize, manage, and control your application performance and improve delivery.

disadvantage of the crm  into application performance. The disadvantage of this approach is that it increases the cost of the solution. A compromise is to rely on data from SNMP MIBs and NetFlow in small sites and to augment this with dedicated instrumentation in larger, more strategic sites. Another consideration is whether or not IT organizations should deploy software agents on end systems. One of the architectural advantages of this approach is that it monitors performance and events closer to the user's actual experience. A Read More

The Importance of Component Event Management in a PLM Strategy


Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.

disadvantage of the crm  development are at a disadvantage when it comes to identifying and resolving component issues. Further complicating the management of component lifecycles is today’s increasingly shortened component lifespan. The average lifecycle of an electronic component is short; some estimate the average to be about two to three years. Lifecycles have become shorter because of technological advances, but also for financial reasons – such as the sudden collapse of entire end markets, as we recently saw with the Read More

Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

disadvantage of the crm  creates a real competitive disadvantage. The availability of health insurance is often a determining factor in choice of employment. Until government fixes this problem, small independents need to explore every available alternative, from exploring the availability of state or trade association health plans to implementing new solutions like the recently available high deductible health savings accounts. If small retailers want to attract and retain the kind of employees who will give them competitive Read More

The New and the Noteworthy: 2008 Vendor Wrap-up


2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end

disadvantage of the crm  New and the Noteworthy: 2008 Vendor Wrap-up 2008 seemed to be the year for mergers and acquisitions (M&As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end, Technology Evaluation Center’s (TEC’s) research analyst team Read More

BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

disadvantage of the crm  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Read More

Nurturing the Cloud Ecosystem at the Acumatica Partner Summit 2014—Part Two


At the recent Acumatica Partner Summit 2014, the focus was on the cloud enterprise resource planning (ERP) vendor’s partner ecosystem. In this post, part two of our series on the Partner Summit, we’ll look at Acumatica’s current focus on its partner network and future possibilities for the partner ecosystem.

disadvantage of the crm  the Cloud Ecosystem at the Acumatica Partner Summit 2014—Part Two At the recent Acumatica Partner Summit 2014 , the focus was on the cloud enterprise resource planning (ERP) vendor’s partner ecosystem. This year was the fourth summit where the Acumatica ecosystem of value added resellers (VARs), independent software vendors (ISVs), and original equipment manufacturers (OEMs) could connect with Acumatica’s executives, learn more about the latest release and product roadmap, and get training Read More

ERP in the Cloud and the Modern Business


Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for your organization.

disadvantage of the crm  in the Cloud and the Modern Business Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for Read More

Solving the Brain Drain of the Nuclear Industry


Knowledge management requires a platform that identifies all data associated with business processes—and the people that participate in or have responsibility for them. A true enterprise information management platform helps capture knowledge: it captures tacit knowledge as workers perform daily tasks and converts it to actionable knowledge items. Learn how knowledge management is vital to the nuclear industry.

disadvantage of the crm  the Brain Drain of the Nuclear Industry Knowledge management requires a platform that identifies all data associated with business processes—and the people that participate in or have responsibility for them. A true enterprise information management platform helps capture knowledge: it captures tacit knowledge as workers perform daily tasks and converts it to actionable knowledge items. Learn how knowledge management is vital to the nuclear industry. Read More

The Birds, the B's and the Web


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disadvantage of the crm  Birds, the B's and the Web Event Summary NBC Internet Inc. (NBCi) will pay $225 million in stock to purchase AllBusiness.com. AllBusiness.com is a business-to-business site offering advice and services to small businesses. NBCi will use it to develop additional business-to-business offerings. Market Impact AllBusiness.com is already an attractive small business portal with a rich variety of content and a marketplace provided by OnSite, which merged with Egghead in July 1999. The influx of money and reso Read More

ORSA, the Corner Stone of the Solvency II Regime


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disadvantage of the crm  the Corner Stone of the Solvency II Regime The move toward principle-based regulations across the European insurance world puts a strong emphasis on corporate governance programs. Under their Own Risk and Solvency Assessment (ORSA) plans, insurance firms have to align their enterprise risk management processes with their strategic business plans. This article looks, in more detail, at some of the main Solvency II ORSA requirements, and how European insurance companies can use enterprise risk Read More

Entering the Market in the World’s Largest Democracy


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disadvantage of the crm  the Market in the World’s Largest Democracy Avenir is a result oriented, 100% delivery focused management consulting company working with its clients to significantly increase cash flow and profits and sustain the same over a long time frame making the so called “business cycle” irrelevant. Source: Avenir Management Services Pvt. Limited Resources Related to Entering the Market in the World's Largest Democracy : Foreign direct investment (Wikipedia) Entering the Market in the World's Read More

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disadvantage of the crm  Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM Hi, I’m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today's Showdown pits three leading customer relationship management (CRM) vendors’ solutions against each other in a head-to-head contest: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM . We hope you find this Read More