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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 dfd for crm system example


Technology Evaluation Centers (TEC) Moderates 20th Vendor Shootout for ERP, Featuring Live ERP Software Demonstrations for Manufacturers and Distributors
The Vendor Shootout for ERP event has helped hundreds of organizations with their enterprise software selections. Moderated by TEC, an impartial software

dfd for crm system example  Evaluation Centers (TEC) Moderates 20th Vendor Shootout for ERP, Featuring Live ERP Software Demonstrations for Manufacturers and Distributors The Vendor Shootout for ERP event has helped hundreds of organizations with their enterprise software selections. Moderated by TEC, an impartial software evaluation firm, attendees see the best ERP systems for manufacturing and distribution and can talk one on one with the top ERP vendors in North America. Montreal, Canada (April 2, 2014)—Since 2007,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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